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Hôtel Excelsior by HappyCulture

4.0 star property
4-star hotel near Place Massena

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Photo gallery for Hôtel Excelsior by HappyCulture

Exterior
Point of interest
View from room
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
19 Avenue Durante, Nice, Alpes-Maritimes, 6000
  • Place, Avenue Jean Medecin
    ‪3 min walk‬
  • Place, Place Massena
    ‪12 min walk‬
  • Place, Promenade des Anglais
    ‪12 min walk‬
  • Airport, Nice (NCE-Cote d'Azur)
    ‪9 min drive‬

Room options

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually furnished

Classic Room

8.4 out of 10
Very good
(31 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Garden View

Superior Room, Garden View

Superior Room, Garden View

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Junior Suite

Family Junior Suite

Family Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Junior Suite

Triple Junior Suite

Triple Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Nice

Nice City Centre stay.Within a 15-minute walk of this Nice City Centre hotel, you'll find Place Massena and Promenade des Anglais. Villa Ephrussi de Rothschild is within 6 miles (10 km) and Allianz Riviera is within 9 miles (15 km).

What's nearby

  • Avenue Jean Medecin - 3 min walk - 0.3 km
  • Nice Étoile Shopping Center - 6 min walk - 0.6 km
  • Place Massena - 12 min walk - 1.1 km
  • Promenade des Anglais - 12 min walk - 1.1 km
  • Hôtel Negresco - 14 min walk - 1.2 km

Getting around

  • Nice City Station - 2 min walk
  • Thiers Tramway Station - 5 min walk
  • Cote d'Azur Airport (NCE) - 14 min drive

Restaurants

  • ‪Paul - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪O'Tacos - ‬2 min walk
  • ‪Nha Que - ‬3 min walk
  • ‪Le Saint Geran Restaurant de l'ile Maurice - ‬3 min walk

About this property

Hôtel Excelsior by HappyCulture

4-star hotel near Place Massena
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Hôtel Excelsior by HappyCulture.

This 4-star Nice hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • Built in 1898
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hôtel Excelsior by HappyCulture offers 42 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Nice hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 6 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Library
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 5 2026 to February 6 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 10 per night
  • A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 6 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open June 30 and close September 06.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Excelsior Châteaux
Hôtel Excelsior Châteaux & Hôtels
Hôtel Nice Excelsior Châteaux & Hôtels Collection
Nice Excelsior Châteaux Collection
Hôtel Nice Excelsior
Hôtel Nice Excelsior Châteaux Hôtels Collection
Nice Excelsior
Excelsior Hotel Nice

Hôtel Excelsior by HappyCulture Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1000 reviews
Rating 8 - Good. 362 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location very close to the station. Breakfast could have been better and there was a lack of space for breakfast. Room was clean enough as a base to explore the city
Stayed 2 nights in Oct 2025

6/10 Okay

Debra

Average hotel. Room very small. Wouldn’t stay there again. Positives - very well situated. Reception staff were very pleasant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sirin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay here and would definitely stay here again when in Nice. Location was great within a 5 minute walk to the centre of town. The staff were super friendly and on hand if needed (A big thank you to Alex and Moreen). The room was great (we booked the delixe with balcony overlooking the pool and courtyard area). The rooms were clean and very comfortable and adequate for a city break stay.
Stayed 2 nights in Oct 2025

6/10 Okay

DIMITRI

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

sam

Travelled with partner
Liked: Staff & service, amenities
⭐️⭐️⭐️½ (3.5 stars) We stayed at Hôtel Excelsior by HappyCulture for five nights. The location is a big plus — just a few minutes’ walk from the Nice-Ville train station, making it convenient for day trips to nearby destinations like Èze or Monte Carlo. The hotel also provides a complimentary filtered water and coffee station, which is a thoughtful touch. The front desk staff were consistently helpful and professional throughout our stay. However, the room setup left much to be desired. The “king-size” bed was actually two single mattresses joined together, making it impossible to get a good night’s sleep. There was no electrical outlet in the bathroom, and the room design included several unusable millwork cavities instead of practical closet space. The door closers on rooms were extremely loud, often startling us when others exited. Lastly, the breakfast quality didn’t justify its price. Overall, a convenient choice for train travelers with courteous staff, but with several comfort and design issues that hold it back from being a truly enjoyable stay.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mahkameh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Grainne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , breakfast & room comfy Would recommend
Stayed 2 nights in Sep 2025

8/10 Good

Gail

Travelled with group
Great location for ladies that like to shop and sightsee.Good access on transportation to Cannes & Monte Carlo.Breakfast provided was very good. Room clean and comfortable.Would recommend to others.
Stayed 2 nights in Sep 2025

8/10 Good

Glenn

Stayed 2 nights in Sep 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and comfortable. Staff are friendly and helpful. Close to the main train station and tramway stop. Numerous dining options nearby.
Stayed 3 nights in Sep 2025

6/10 Okay

Wendy

Stayed 1 night in Sep 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Megan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Room was clean. And breakfast was delicious. It’s a quiet, quant area. About a 8 minute walk to the tram and the train was 3 minute walk. Tram could take you to Old Nice in minutes. We would definitely stay here again!
Stayed 3 nights in Sep 2025

6/10 Okay

Soumyanshu

Stayed 1 night in Sep 2025

10/10 Excellent

Larisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place in safe neighborhood. The staff is friendly and attentive. Property needs a little touch up /remodeling
Stayed 2 nights in Aug 2025

10/10 Excellent

Exie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time to Nice with my daughter ...so needed to find a good Hotel.Luckily we chose the Hotel Excelsior! The Hotel is so convenient minutes from the train and walkable to the the city and beach.The Hotel has a good Breakfast Buffet and great rooms with Great AC!But what makes this Hotel 5 star is its Amazing staff!No one walks past you without a Bon Jour and a smile.The manager Dragau is there to help you with anything you may need The front desk staff...Emammela,Angel,Alexandra & Emma are absolutely Awesome. And Sahar will greet you with the biggest smile in the morning and take care of you while having your breakfast. The whole staff made our stay 5 star all the way!This Hotel is a perfect place to stay on your trip to Nice!We will be staying here again when in Nice .
Stayed 5 nights in Aug 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent as well as the breakfast! Gutted we didn’t get a chance to use the pool area especially as the new garden furniture had just arrived! Good excuse to visit again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and hospitality. Everyone was very kind and the breakfast was great. Overall a good stay and would recommend.
Stayed 5 nights in Aug 2025

2/10 Terrible

kayoko, Astoria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not a 4 star hotel. It was the worst room. I strongly do not recommend especially if you are planning to stay in a group of 3. Many of the staff are very nice and the front building exterior is very cute. The building we were guided to was an old two-storey building behind the front building and the pool. It's a terrible room with a small, mildewy smell and dusty look. There are always people by the pool, so you can't open the windows or curtains.There is absolutely zero privacy. The room is very compact that there is no space to open your luggage. I moved the annoying closet in the middle of the room and found a lot of dust and insects. The air conditioner smells mildew, and my throat hurts the moment I enter the room, and since we cannot open the window, the air makes us difficult to breathe. I asked the front desk to change rooms, but on the first day they told us that the room was full, and on the second day they said they need to clean the room and can’t change it. Even after saying this, they didn't refund so we checked out for our well being. It's not a space for humans to stay. The WiFi is very slow (0.4mbps) a frustrating online experience. The old two-storey house and the front building is disproportionate for the same price.
Stayed 3 nights in Aug 2025

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tim and Nhora great memories

Just a few minute walk from the bullet train station nice Ville. Fast check in even at 2030 hours. Room was good size, plenty of room. One negative, the room does not have storage for your personal items. A desk is provided but we used it for our snacks, a small frig is available. It’s only a short 10 minute walk to the beach area, you will pass plenty of restaurants along the way. Breakfast was good selection of meats, cheese, fruits, cereal. I would stay again. A thank you to the manager for all his time and information.
Stayed 7 nights in Aug 2025

2/10 Terrible

Larisa

Disliked: Cleanliness, amenities, property conditions & facilities
This is advertised as a 4-star property, but in reality, it feels closer to 2.5–3 stars at best. The bathroom has visible mold, the bathtub is dirty and scratched, the furniture is worn and damaged, and there is a strong, unpleasant odor coming from the bathroom. Additionally, there is dirt under the bed, which shows a lack of proper cleaning. Charging over $300 per night for these conditions is unacceptable. I will be requesting a refund immediately.
Stayed 1 night in Aug 2025

10/10 Excellent

Salahuddin

Stayed 2 nights in Jul 2025

10/10 Excellent

Ramez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Kiana

Stayed 3 nights in Jul 2025

2/10 Terrible

Harsha

Disliked: Property conditions & facilities
Terrible front desk staff, raised issues multiple times regarding not having AC during a heatwave and was told by 3 different people that an “electrician” was coming to help. Initially offered another room however they said hotel was booked when asked - was forced to stay an additional night given the late hour of notification until we checked into another hotel.
Stayed 3 nights in Jun 2025