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Hotel Okura Niigata

4.0 star property
4-star hotel near Honcho Chuo Ichiba

Choose dates to view prices

Photo gallery for Hotel Okura Niigata

Exterior
In-room safe, desk, free WiFi, bed sheets
Corner Suite Room, River View, Non Smoking
Banquet hall
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053
  • Place, Bandai Bridge
    ‪3 min walk‬
  • Place, Niigata City Performing Arts Center
    ‪16 min walk‬
  • Place, Toki Messe
    ‪17 min walk‬
  • Airport, Niigata (KIJ)
    ‪9 min drive‬

Room options

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Twin Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Twin Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 18 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Smoking

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

7.2 out of 10
Good
(11 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Small Double Room, City View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Double Room, City View, Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Smoking

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Shinano River View

In-room safe, desk, free WiFi, bed sheets

Standard Double Room with Shinano River View

  • Sleeps 2

View all photos for Deluxe Double Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room, River View, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Single Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room - Smoking

  • Sleeps 1

View all photos for Economy Single Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room - Non-Smoking

  • Sleeps 1

View all photos for Standard Single Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room - Smoking

  • Sleeps 1

View all photos for Standard Single Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 1

View all photos for Economy Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room - Smoking

  • Sleeps 2

View all photos for Economy Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room - Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room - Smoking

  • Sleeps 3

View all photos for Standard Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Deluxe Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room - Smoking

  • Sleeps 3

View all photos for Deluxe Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room - Non-Smoking

  • Sleeps 3

View all photos for Petite Double Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Petite Double Room - Smoking

  • Sleeps 2

View all photos for Petite Double Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Petite Double Room - Non-Smoking

  • Sleeps 2

View all photos for Main Building Regular Floor Standard, Twin With Bath, River View

In-room safe, desk, free WiFi, bed sheets

Main Building Regular Floor Standard, Twin With Bath, River View

  • Sleeps 3

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • Sleeps 2

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • Sleeps 2

View all photos for Standard Twin Room with Shinano River View

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room with Shinano River View

  • Sleeps 2

About the area

Niigata

Heart of Niigata.You'll be steps from Bandai Bridge and within a 10-minute walk of Honcho Chuo Ichiba with a stay at this Chuo Ward hotel. Niigata Prefecture Memorial Hall and Niigata City History Museum are also within 2 miles (3 km).

What's nearby

  • Bandai Bridge - 3 min walk - 0.3 km
  • Niigata City History Museum - 14 min walk - 1.2 km
  • Niigata City Performing Arts Center - 16 min walk - 1.4 km
  • Toki Messe - 17 min walk - 1.4 km
  • Niigata Prefectural Civic Centre - 18 min walk - 1.5 km

Getting around

  • Niigata Station - 12 min drive
  • Niigata Airport (KIJ) - 20 min drive

Restaurants

  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪らーめん 二葉 - ‬6 min walk
  • ‪本町酒場 - ‬9 min walk
  • ‪中国料理 桃花林 - ‬1 min walk
  • ‪珈琲 六曜館 - ‬6 min walk

About this property

Hotel Okura Niigata

4-star hotel near Honcho Chuo Ichiba
There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Hotel Okura Niigata also features a vending machine, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Niigata hotel.

  • 265 guestrooms or units
  • 15 levels
  • 6 dining venues
  • Meeting rooms
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Hotel Okura Niigata offers 265 air-conditioned accommodations with safes and slippers. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Niigata hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,320 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630.0 per night.
  • Cribs (infant beds) are available for JPY 1210.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1730 for children
  • Self parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1004 reviews
Rating 8 - Good. 356 out of 1004 reviews
Rating 6 - Okay. 108 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Georges, longueville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room but older property. Well located on river with great view. Excellent breakfast with great service. Staff were fantastic in all departments . Close to a Lawson a with microwave and drinks machine and ice on the floor
Stayed 2 nights in Nov 2025

6/10 Okay

Casey

Travelled with family and small children
Liked: Cleanliness, amenities
Not a bad hotel by any means, it's quite dated and the WiFi was terrible if I'm being honest, however, the location is within walking distance to alot of amenities, the staff is very professional and the breakfast buffet has alot of options for most families.
Stayed 5 nights in Nov 2025

10/10 Excellent

HIROKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
落ち着いた雰囲気で、騒がしくもなく、ゆったりと過ごせました。 お部屋は禁煙ルームを選びましたが、空気もクリーンでした。 朝食では自慢のお米の食べ比べができ、楽しめました。
Stayed 1 night in Nov 2025

8/10 Good

MANABU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurants closed early in the evening.
Stayed 3 nights in Nov 2025

8/10 Good

Ying-Shing

Liked: Cleanliness, property conditions & facilities
More variety of tea bags.
Stayed 3 nights in Jul 2025

8/10 Good

Victor

Liked: Cleanliness, amenities
Clean, comfortable, smoke free rooms
Stayed 5 nights in Nov 2025

10/10 Excellent

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a perfect room with view of the famous bridge Bandai Bridge
Stayed 3 nights in Oct 2025

8/10 Good

SEUNG BEOM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

Megumi, Vancouver

Stayed 1 night in Oct 2025

8/10 Good

Hirofumi

Liked: Cleanliness, staff & service, amenities
Clean room but old
Stayed 1 night in Oct 2025

10/10 Excellent

Aleshia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The staff was friendly and the place was clean. We got a suite and the room was huge compared to most rooms in Japan. It overlooked the river which was an added plus.
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river bank. The facilities felt outdated but still fairly well maintained. Room was large and had a nice view of the Bandai bridge. Got a cold on Sado island but I had a really nice sleep back to Niigata and felt completely recharged. Super kind and attentive staff. Parking is a bit pricy at the hotel but I had no problems finding plenty of parking lots nearby.
Stayed 1 night in Sep 2025

8/10 Good

Sasaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

John

Disliked: Property conditions & facilities
Not recommended. Old property needs upgrades. Not on par with Tokyo nor Kyoto Okura. Staff was good, rooms and dining sub par. Will not return. FYI have traveled to Japan 200+ times.
Stayed 4 nights in Aug 2025

8/10 Good

Chiho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper old-school 80's elegance and luxury. The lobby has chandeliers and a Bell Captain's desk, and a whisky bar upstairs. The room had a writing desk with printed stationery, a built-in international plug socket and cabled internet, a nightstand with a built-in radio and a pen and notepad by the phone, and a bathroom with a phone and a bottle opener attached to the wall. Even the cleaning staff wore the maid outfits with the cute little bonnets. Live the glory days at Okura Niigata.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Isao

Stayed 1 night in Aug 2025

8/10 Good

TAKASHI

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Kota

Stayed 1 night in Jul 2025

8/10 Good

Kensuke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Fujio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

YIN-FENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi is very very poor.
Stayed 4 nights in Jul 2025