Ratings based on 424 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 6, 2023 on Expedia
Location is good, but room is old and dusty on curtains and corner areas. Can't control air-conditioning temperature, was warm and opened the window then so noisy outside.
Comment from Hotel Management
May 7, 2023 by 高橋, Hotel Management
この度はホテルサンルート新潟をご利用いただき誠にありがとうございました。設備が古く申し訳ございません。またのご利用をお待ちしております。
by A traveller
Posted Dec. 23, 2022 on Expedia
Lots of amenities available with a polite and flexible staff.
Comment from Hotel Management
Dec. 24, 2022 by ホテルサンルート新潟 フロント, Hotel Management
Dear guest , Thank you for your stay and comments . We looking forward to your attention , Welcome to visit again .
by A traveller
Posted Aug. 15, 2021 on Hotels
Comment from Hotel Management
Sep. 21, 2021 by 高橋, Hotel Management
この度はホテルサンルート新潟をご利用いただき、誠にありがとうございました。またのご利用お待ちしております。
by A traveller
Posted Jan. 10, 2021 on Expedia
It is a good place near niigata station. And also has a good view!
Comment from Hotel Management
Jan. 10, 2021 by フロント, Hotel Management
Thank you for staying at Hotel Sunroute Niigata.
Please come to stay again.
by A traveller
Posted Sep. 8, 2020 on Hotels
The service: great. Location: convenient. Wifi: terrible.
Overall it was a good experience and I am happy. But WiFi can be a let down if you're planning to work online. Other than that I recommend the stay!
Comment from Hotel Management
Sep. 8, 2020 by 高橋, Hotel Management
Dear guest , Thank you for your stay and comments . We looking forward to your attention , Welcome to visit again .
by A traveller
Posted Jun. 1, 2019 on Expedia
by A traveller
Posted Apr. 1, 2019 on Expedia
by A traveller
Posted Feb. 13, 2019 on Expedia
by A traveller
Convenient, but room had cigarette smell
Posted Dec. 23, 2018 on HotelsRoom was clean and location pretty convenient, within walking distance from Niigata station. We booked a non smoking room, but the room still had cigarette smell throughout our stay. Also, there were no options of turning on the air conditioner, as there was only the heater, which made the room too warm at night. We could open the window to let it cold air, but the surrounding was quite noisy hence it was not that pleasant as well.
by A traveller from hongkong
A 4-star hotel with 3-star price
Posted Aug. 3, 2018 on ExpediaThe hotel is reasonable priced and room size is acceptable. This is unlike some hotel in Japan with no more than 11 sq m. Parking fee is comparablely cost higher in other parts of Tohoku (Niigata is not part of Tohoku).
