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Kinugawa Plaza Hotel

Property class: 4
4-star spa ryokan near Fureai Bridge

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Photo gallery for Kinugawa Plaza Hotel

A river flowing through a densely wooded area with modern buildings on the right.
A swimming pool with a view of a river and buildings in the background.
A traditional Japanese room with tatami flooring, a low table, cushions, and a view of the city through large windows.
A buffet with various dishes including pasta, salads, and baked items.
A spacious lobby with a high ceiling, large windows, and a view of the cityscape.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning

Explore the area

View in a map
530 Kinugawa Onsen Taki, Nikko, Tochigi-ken, 321-2526
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Fureai Bridge
    ‪5 min walk‬
  • Place, Kinu Tateiwa Otsuribashi
    ‪4 min drive‬

Room options

View all photos for Mountain View Twin Room With Balcony

A hotel room with two beds, a sofa, a small table, and a window with a view.

Mountain View Twin Room With Balcony

  • Sleeps 2
  • 2 Twin Beds

Standard Japanese-style Room 16 To 20 Sq M

  • Sleeps 5

Twin Room 16 To 20 Sq M

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Japanese-Style Room 26 to 30 Sq M

A modern interior with a large window, a wooden table, tatami flooring, and a view of a natural landscape.

Standard Japanese-Style Room 26 to 30 Sq M

  • Sleeps 8
  • 8 Double Futons

Semi Western-Style Room 36 to 40 Sq M FUUWARI

  • Sleeps 5

Mountain View Triple Room with Private Open-Air Bath

  • Sleeps 4
  • 2 Twin Beds

Standard Quad Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Triple Room with Private Open-Air Bath

A traditional Japanese-style outdoor hot spring with wooden flooring, a stone bench, and a wooden fence.

Triple Room with Private Open-Air Bath

  • Sleeps 4
  • 2 Twin Beds

Japanese-style Room With Private Open-air Bath

  • Sleeps 5

Japanese-style Room

  • Sleeps 5
  • 5 Double Futons

View all photos for Japanese Room River View Non-smoking Renewal Concept Room

A modern bathroom with a wooden vanity, two sinks, a shower with a handheld showerhead, and a mirror.

Japanese Room River View Non-smoking Renewal Concept Room

  • Sleeps 8
  • 1 Double Futon

View all photos for Japanese-western Room River View Non-smoking Renewal Concept Room

A hotel room with a bed, a small table, a sofa, and a view of the city.

Japanese-western Room River View Non-smoking Renewal Concept Room

  • Sleeps 6
  • 2 Twin Beds

Semi Western-Style Room 36 to 40 Sq M HANNARI

  • Sleeps 5

Suite Double Room

  • Sleeps 2
  • 1 Double Bed

Suite Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the area

Nikko

On river.Stay at this Nikko ryokan and you'll be within half a mile (1 km) of Fureai Bridge and 2 miles (3 km) of Kinu Tateiwa Otsuribashi. Also, Tobu World Square is within 3 miles (5 km) and Nikko National Park is within 6 miles (10 km).

What's nearby

  • Nikko National Park - 1 min walk - 0.0 km
  • Fureai Bridge - 5 min walk - 0.4 km
  • Kinu Tateiwa Otsuribashi - 4 min drive - 2.1 km
  • Tobu World Square - 6 min drive - 3.1 km
  • Toshogu Shrine - 37 min drive - 20.1 km

Getting around

  • Kinugawa Onsen Station - 17 min walk

Restaurants

  • ‪レストラン四季 - ‬7 min walk
  • ‪石窯ダイニング 楽炎 - ‬4 min walk
  • ‪Asaya Garden - ‬6 min walk
  • ‪水辺のカフェテラス - ‬18 min walk
  • ‪つるや - ‬15 min walk

About this property

Kinugawa Plaza Hotel

4-star spa ryokan near Fureai Bridge
Kinugawa Plaza Hotel offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A seasonal outdoor pool, spa services, and complimentary newspapers in the lobby are also featured at Kinugawa Plaza Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nikko ryokan.

  • 159 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Kinugawa Plaza Hotel offers 159 air-conditioned accommodations with safes and slippers. Televisions come with digital channels. Bathrooms include showers with hydromassage showerheads, bidets, toilets with an electronic bidet, and complimentary toiletries.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs/mineral springs open between 4:00 PM and 9:00 PM.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,650 for adults and JPY 1,650 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available for a fee of JPY 3,630

Things to do

  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Sauna
  • Seasonal outdoor pool
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 40-inch TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking rooms with half board rates must check in by 7:30 PM to receive dinner.

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1650 for children
  • Hosted evening meal: JPY 3630

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in August and close in August.
  • Hot springs access available from 4:00 PM to 9:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 22 July to 30 September.
  • Guests may experience noise disturbance due to nearby construction work.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kinugawa Plaza Hotel Nikko
Kinugawa Plaza Hotel
Kinugawa Plaza Nikko
Kinugawa Plaza
Kinugawa Plaza Hotel Nikko
Kinugawa Plaza Hotel Ryokan
Kinugawa Plaza Hotel Ryokan Nikko

Frequently asked questions

Does Kinugawa Plaza Hotel have an airport shuttle?

Airport shuttle services are not available at Kinugawa Plaza Hotel.

Does Kinugawa Plaza Hotel offer free breakfast?

Free breakfast isn’t provided at Kinugawa Plaza Hotel, but buffet breakfast is offered for a fee of JPY 1650 for adults and JPY 1650 for children. It's available every day from 7:00 AM to 9:00 AM.

Is there a casino at Kinugawa Plaza Hotel?

No, there is no casino at this ryokan.

What time is check-in at Kinugawa Plaza Hotel?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

Is there free parking at Kinugawa Plaza Hotel?

This ryokan offers free self parking.

Does Kinugawa Plaza Hotel have a pool?

Kinugawa Plaza Hotel features a seasonal outdoor pool.

Does Kinugawa Plaza Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Kinugawa Plaza Hotel have a spa?

This ryokan has a spa, which features massages.

How close is Kinugawa Plaza Hotel to downtown Nikko?

Kinugawa Plaza Hotel is 0.9 mi away from Kinugawa Onsen.

Kinugawa Plaza Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 80 reviews
Rating 8 - Good. 23 out of 80 reviews
Rating 6 - Okay. 27 out of 80 reviews
Rating 4 - Poor. 9 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

9.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private Onsen
Stayed 2 nights in Oct 2022
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
少し古いですが、景色は良いです。 晩飯付きでしたが、終了時間の記載がなく慌てました。条件はキチンと書くように。
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Staff & service

駐車場が遠い

リニューアルしきれいだったが、街にはなにもない、、、
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

なかなか良かったです

部屋は思っていたより広く快適でした。Ｌ字ソファに小さくてもいいので机があると良いと思いました。お風呂は、朝に露天風呂から景色を見ながらゆっくり入るのが気持ちよかったです。残念なところは、全般的に水回りの清掃をもう少ししてほしいと思いました。特に気になったのは風呂前にある給水器。
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルから駐車場までかなりあり送迎車でいきました。食事はバイキングでしたがかなり段差があったりして高齢の母には少し危ない感じがしました。食事もお風呂もサービスもよかったです。
Stayed 1 night in Nov 2021
Verified review

6/10 Okay

ホテルズドットコムからの予約に上手く対応出来ていない模様です。問合せにも何もお返事のいただけないまま、宿泊予定日の2日前に、このメールをみたら
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

館内が綺麗

館内はリノベーションされていて、大変清潔でした。大浴場も十分に広く、快適でした。
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing！

お部屋も綺麗で、スタッフの方がとても親切でした。部屋と露天風呂からの眺めも良かったです！駐車場は第一と第二の２つあります。
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパが良い宿だとおもいます！
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗にリニューアルしてあり 心地よく滞在できました。
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

トータル的にコスパ良いと思います。

部屋からの眺望良し。 露天風呂良し。 食事は、しゃぶしゃぶコースは、良かったですが、網焼きコースは、おすすめ出来ません。 布団がマットレス無しなので、身体が痛くなりました。
Stayed 2 nights in Nov 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
部屋は清掃が行き届いていてきれいでした。 止まっていた部屋のテレビの枠が斜めに歪んでいるのが気になったのと、部屋に付いているシャワーをだしたら茶色い水がしばらく出てきました。 お風呂（特に露天風呂）は対岸のホテルと電車が普通に通っているのがハッキリ見えたので、そちら側から人が見ていたら完全に丸見えでした。 今は高性能カメラが沢山あるので、露天風呂も安心して入れる様にして頂ければと思いました。
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コロナ渦の中、精一杯対応されてるように感じました。 館内のあちこちにも個室の中にも消毒スプレーが配置されていて、安心して過ごす事が出来ました。
Stayed 1 night in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

古い温泉旅館の悪い部分を切り離すべき

部屋に備え付けの飲み物の料金表にコンパニオン料金があるのは正直どうかと思う 個人がそおいったものを利用するのは問わないが。 宿泊者全員が見るような場所に性的な記述があるのはそぐわないと思う
Stayed 1 night in Jun 2020
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I contacted the hotel through email, but they didn’t reply. I wanted to reserve a private bath for us but Ofcourse no reply so it didn’t happen. I wanted to reach out through Expedia but that didn’t work either. On Expedia the room details were false. The photos did not match the room we got. We requested a non smoking room and ended up getting a smoking room. When we asked the staff they sprayed a air freshener in the room which didn’t do anything. I guess if you aren’t Japanese it’s just hard to communicate and they don’t try either. The property itself is nice. Just need more communication for foreigners or else don’t put thier listing up for them. There is also a fee for using the public bath.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
歯ブラシは改善した方がいいと思う。
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
La spa privative dans la suite. Le décor intérieur de l’établissement. PJ et wi-fi ok. A l'extérieur très moche (comme tous les hôtels à Kinugawa...). Personnel ne parle pas beaucoup anglais.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

飯だね

飯がバイキングでめちゃよかった
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

食べ物ちょっと美味しくない！
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this spot! Great onsen and a great dinner/breakfast selection. The rooms were clean and spacious! Had an absolutely great night here!
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店整體感覺很好，環境清幽，有別一般溫泉街很適合渡假放鬆，有機會會再入住，至於早餐晚餐 選擇有待改善，
Stayed 1 night in Oct 2018
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
I arrived earlier than the check in time. The hotel staff at the time is not helpful. He didn’t know anything.
Stayed 2 nights in Sep 2018
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Not worth your money

Wanting to splurge, I found the Kinagawa Plaza Hotel. It seemed nice on the website and had most amenities, so we splurged. After arriving a bit early, the hotel was a ghost town and staff member at reception told us we had to wait til 3PM to check in, despite no one else being there. We lingered in the lobby long enough (5mins) to make them nervous and without us requesting it, checked us in, which was nice. Only to find out that the room we got was half the size of the one we reserved. It technically met the “suite” with outside bath requirement, but was half the size of the one we had thought we reserved and paid for. Staff at reception spoke almost no english so after some back and forth on Google translate, they agreed to exchange the room to the one pictured. Much more spacious than the first one, still pretty run down. Air conditioner was non-existent. It was only one night we stayed, which was tolerable, but not worth it. Disappointment was an understatement having stayed at the Conrad Tokyo the night before in an actual suite for about the same price I was charged at the Kinugawa Plaza. Just find a place to stay in actual Nikko, not 1 hour outside of it, with better reviews and bang for your buck.
Stayed 1 night in Jun 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

残念

フロントやレストランにスタッフが不在がち。対応も無愛想で対応悪い。おもてなしとは程遠い。 天井がやたら低い。
Stayed 1 night in May 2018
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
花粉がひどかったので、部屋に空気清浄機を置いて欲しかったです。客室が古いため、設備が あまり良くなかったです。
Stayed 1 night in Mar 2018