Hotel Riu Palace Aruba - All Inclusive

4.0 star property
4-star beachfront property near Eagle Beach

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Photo gallery for Hotel Riu Palace Aruba - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Balcony view
Lobby
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar

Explore the area

View in a map
J.E. Irausquin Blvd 79, Noord
  • Place, Hyatt Regency Casino
  • Place, Eagle Beach
  • Place, The Casino at Hilton Aruba
  • Airport, Oranjestad (AUA-Queen Beatrix Intl.)

Room options

Suite Junior

  • 39 sq m
  • Sleeps 4

Suite Junior with Side Sea View

  • 35 sq m
  • Sleeps 4

Junior Suite, Partial Ocean View (U)

8.0 out of 10
Very good
(250 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(115 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(6 reviews)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room (L)

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (C)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (ROH | C)

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite (U)

8.4 out of 10
Very good
(5 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (L)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (E)

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Sea View (E)

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room (E)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 39 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 39 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite (C)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (ROH | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed

Suite Junior with Sea View

  • 39 sq m
  • Sleeps 4

Suite with Sea View

  • 61 sq m
  • Sleeps 2

Suite Premium with Sea View

  • 61 sq m
  • Sleeps 2

About the area

Noord

Beachfront retreat .Within a 10-minute walk of this Palm Beach property, you'll find Palm Beach and Hyatt Regency Casino. Eagle Beach and Divi Golf and Beach Resort are also within 3 miles (5 km).

What's nearby

  • Palm Beach - 1 min drive - 0.0 km

Getting around

  • Queen Beatrix Intl. Airport (AUA) - 14 min drive

Restaurants

  • ‪Gianni's Ristorante - ‬4 min walk
  • ‪Bugaloe Beach Bar & Grill - ‬5 min walk
  • ‪Lola Taqueria - ‬4 min walk
  • ‪Tambu Beach and Pool Bar - ‬7 min walk
  • ‪Laguna Restaurant - ‬7 min walk

About this property

Hotel Riu Palace Aruba - All Inclusive

4-star beachfront property near Eagle Beach
Hotel Riu Palace Aruba - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Riu Palace Aruba - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Self parking is free.

Smoking is allowed in designated areas at this 4-star Noord property.

  • 450 guestrooms or units
  • 10 levels
  • 3 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 1959 sq ft of conference space
  • 182 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Aruba - All Inclusive offers 450 accommodations with free minibar items and safes. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from July 2 2025 to May 7 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aruba - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

All Inclusive Aruba Riu
All Inclusive Aruba Riu Palace
All Inclusive Riu Palace Aruba
Aruba All Inclusive Riu Palace
Aruba Riu All Inclusive
Palace Aruba
Riu Aruba
Riu Palace All Inclusive Aruba
Riu Palace Aruba
Riu Palace Aruba All Inclusive
Riu Palace Aruba All Inclusive Palm Beach
Riu Palace Aruba Palm Beach
Riu Palace Aruba All Inclusive Noord
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Riu Palace Aruba Noord
Riu Palace Aruba All Inclusive All-inclusive property Noord
Riu Palace Aruba All Inclusive All-inclusive property
Riu Aruba Inclusive Noord
Riu Aruba Inclusive Inclusive
Riu Palace Aruba All Inclusive
Hotel Riu Palace Aruba - All Inclusive Noord
Hotel Riu Palace Aruba - All Inclusive All-inclusive property

Hotel Riu Palace Aruba - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 951 out of 1834 reviews
Rating 8 - Good. 395 out of 1834 reviews
Rating 6 - Okay. 250 out of 1834 reviews
Rating 4 - Poor. 122 out of 1834 reviews
Rating 2 - Terrible. 116 out of 1834 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 7 nights in Sep 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, everything was perfect, except the noise and construction dust - because they renovate the main building & we had the room & balcony very near to the main site, so it was realy loud & often dusty during our vacation! The most beautiful is always the water, beach, also the pool & the arounds are very clean We were in Riu Palace for the 3rd time & like the stay very much!!! Hope the next time will be without any noise, dust & any renovations!!!
Stayed 7 nights in Sep 2025

2/10 Terrible

Sean

Disliked: Staff & service, property conditions & facilities
Horrib
Stayed 4 nights in Aug 2025

6/10 Okay

TRACY, faling waters

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Location was nice Staff very nice But very hard to get ice in cups same food daily Not easy to get soda on kids side have to walk to adult side to access soda and ice Elevator didn’t work most of time Had no hot water for 2 days was told sorry it’s all inclusive ? So no showers ;( Nor did they seem to care
Stayed 5 nights in Aug 2025

2/10 Terrible

Dessiree, Wharton

Stayed 4 nights in Jul 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing resort! I would definitely go back again. Options for food were terrific. Staff were super helpful and friendly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Joy Reynelle

Stayed 5 nights in Jul 2025

6/10 Okay

Ignazio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great food all around and staff were generally friendly. The beach is beautiful and staff are typically attentive. An entire building was shut down and under renovation, with periodic jackhammering, sawing and other related noise right beside the main pool. There was dust and debris as well. We weren’t made aware of these renovations until it was too late to make alternative arrangements. Additionally, the resort is very dated and rooms are full of condensation, which makes tile slippery. Wait times at Milano’s restaurant were unacceptable. We arrived 15 minutes after doors opened (first come first serve) and were made to wait nearly 2 hours. I don’t think I’d come back for what we were charged.
Stayed 7 nights in Jul 2025

10/10 Excellent

Aidan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 6 nights in Jul 2025

6/10 Okay

Suganiya

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

Christine

Liked: Cleanliness
Only went to the buffet as we were told there were no reservations at the restaurants but not told that we did need to be on the waiting list. The best part about the buffet was the fresh fruit and salad offerings. Staff was helpful overall. The loud music at the pool was too much.
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff; the hotel was clean and in great condition even during construction.
Stayed 6 nights in Jul 2025

8/10 Good

Cynthia, Colwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Riu because it had so many different things for their customers. Water aerobics, Zumba, shows, a gym, spa, etc. The all inclusive was excellent. Very good food and such a large variety to select from not to mention a free 24 hour room service. My only critique would be they need to update their gym equipment and televisions in the hotel rooms. A special mention that the beach wasl lovely.
Stayed 5 nights in Jul 2025

8/10 Good

Harry

Stayed 5 nights in Jul 2025

10/10 Excellent

Svilena

Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean, the staff is friendly and eager to please you. We loved having martinis at the Bon Bini bar after dinner. Wonderful stay at beautiful RIU Palace Aruba.
Stayed 7 nights in Jul 2025

10/10 Excellent

Terrance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This property was sensational! Although it is a kid friendly resort, still very much relaxing with the kids around. The people were extremely nice! This was a true vacation. I can’t go on enough but just to add to the cleanliness of this property, there was never a moment during the entire trip where I did not witness cleaning. Hats off to the entire staff. I’m a residential contractor and although the resort is under construction, it was not a hindrance at all. The amenities were plentiful! The list goes on but in short, the owners are on point!! I’m not easily impressed but this was really impressive!! AAA+ Can’t wait to return and to check out more of your locations 🍷
Stayed 3 nights in Jul 2025

10/10 Excellent

Ramon, bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a beautiful beach front hotel with a nice big pool that has a bar inside the pool. I loved the staff and i would go back in a heartbeat
Stayed 5 nights in Jul 2025

8/10 Good

Wagih M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and clean. All employees were very welcoming, cheerful and friendly. The food was delicious, plenty and with wide range of varieties But the hallways are not decorated at all and kind of hot, the far end of the resort by the time share owners building is very noisy with trucks unloading to the Palm pier.
Stayed 4 nights in Jul 2025

8/10 Good

jennifer k

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 5 nights in Jul 2025

8/10 Good

Ely

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Hotel is very nice and staff treated you nicely. Food was great however, on one occasion on the buffet place we did see maggots on the tablecloth and I did tell an employee who said sorry and pretty much told his employees to take care of the table right away. He did take a video with his phone and I did also. In addition it’s very hard to get a spot on the other restaurants so make sure you arrive early.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and well maintained. The property is going through renovations in one building but overall the property was cleaning and well maintained. I must admit the rooms furnishings is outdated and i see the progress the hotel is making. I will definitely stay there again when i visit Aruba.
View the bar/entertainment
Bar/Entertainment
From room
Stayed 4 nights in Jul 2025

2/10 Terrible

Christopher, PEEKSKILL

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to the room & the maid was still in there, door was open & the floor was so sticky/wet. I didn’t even know if the room was ready. But as the door was wide open & the maid was cleaning the floor, she was on the phone & didn’t greet us. We were very confused. The maid then sprayed something, not sure if it was meant to be on the table or the floor. I went to walk towards the bed, I slipped!!! Thank god I grabbed the bed as I slipped b/c I could have smashed my head on the floor. The floor was so wet & she didn’t even clean it! Thank god I held on the bed as I slipped! Whole event was traumatizing! After further inspection, in the room, lamps were dirty, the bed had black dots on it, Which made the bed itchy. The lamps had dust & spider webs on it. We had no power in the room. I called the front desk & they told me that you needed a card inserted by the room door that turns on the power, which no one told us. Thank god I called. The whole 24 hours that my husband & I were there the entire experience was horrible. The toilet brush next to the toilet had brown stains and it was dirty! And it was right next to the toilet in our bed. Needless to say, the whole time was very traumatizing after I slipped in the room. We would not recommend this hotel & will NOT be going back. My life is not worth slipping in the dirty bedroom. We checked out, asked for a refund & they said Expedia has to contact them. Which they did multiple times & the resort ghosted us and them. HORRIBLE!!!!
Stayed 5 nights in Jul 2025

8/10 Good

Joseph, Old Bridge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful. Property is amazing! Our first room was recently renovated and was great except that we didn't have ocean view, which we paid for, and there was no elevator to our room. Our second room had a fantastic view and was larger, but not renovated. The room was large enough for more furniture to make it more comfortable. A chair and a table would have been nice.We actually wound up taking the patio chair into the room. The food was also fantastic. We enjoyed every meal. Delicious! Note to the hotel: More elevators and bathrooms are needed. Especially for the pool and the beach.
Stayed 6 nights in Jul 2025

2/10 Terrible

Nicholas

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Riu Palace? More like the “Mold” Palace…I had to look at 3 separate rooms before I could find one that didn’t smell and have clear signs of mold all over the furniture and walls. (I took photos of everything) This was absolutely appalling and we were forced to stay as we could not get a refund. This hotel is old, outdated and the rooms riddled with mold and mycotoxins. The facilities were terrible especially the fitness center, nothing works all free weights had rust all over them without any clear signs of how much they weighed due to them being so old and mismanaged. I will be sure that all my friends and family stay very far away from this establishment. It’s unfortunate as the staff especially at the restaurants were amazing.
Mold on furniture
Mold on furniture
Mold on furniture
Mold on furniture
Stayed 9 nights in Jul 2025