Ratings based on 827 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from STOYSTOWN
Posted Jun. 15, 2024
Clean and nice facility.
Comment from Hotel Management
Jun. 16, 2024 by Guest Services Team, Hotel Management
Dear Marizol, Thank you for your outstanding rating. Maintaining a spotless and comfortable space is our top priority, and our housekeeping team takes great pride in their work. They will be thrilled to hear your feedback! It was our pleasure to host you at Residence Inn Norfolk Airport, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
by A traveller
Posted Mar. 19, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Guest Services Team, Hotel Management
Dear Tracey, We are delighted you enjoyed your stay at Residence Inn Norfolk Airport. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
by A traveller from Adelphi
Posted Mar. 17, 2024 on Expedia
Staff was friendly and breakfast was good
Comment from Hotel Management
Mar. 18, 2024 by Guest Services Team, Hotel Management
Dear Courtney, Thank you for your kind words regarding our breakfast! Our team puts in a lot of effort to provide a range of delicious options to help you start your day off right. We are committed to providing exceptional service to every guest, so we are especially pleased to hear your comments about our staff and their outstanding hospitality. It was our pleasure to host your visit, and we eagerly await your return to the Residence Inn Norfolk Airport.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
by A traveller
Posted Mar. 8, 2024 on Expedia
Everything was perfect. I always enjoy my stay at any Residence Inn however I killed 2 roaches in my room. But I love staying at the residence inn. The beds are always comfortable and I love the breakfast options I can’t really complain.
Comment from Hotel Management
Mar. 9, 2024 by Guest Services Team, Hotel Management
Dear Najwah, Thank you for the wonderful feedback about our hotel. We are delighted to know how much you loved our comfortable beds and to hear you enjoyed our buffet breakfast! It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options. Our pest control provider services the hotel regularly, and we will ensure procedures are being followed to prevent any future issues. It was our pleasure to host you at Residence Inn Norfolk Airport, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
by A traveller
Posted Mar. 3, 2024 on Expedia
Had a wonderful stay. Staff were very helpful,
Comment from Hotel Management
Mar. 5, 2024 by Guest Services Team, Hotel Management
Dear Deborah, We are pleased that you enjoyed your stay at Residence Inn Norfolk Airport. Thank you for your generous comments regarding our hospitality. We are excited to share these kind remarks with our associates. They are committed to enhancing each guest's visit, and we appreciate your recognition of their service. It was a pleasure hosting your visit, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
by A traveller
Posted Feb. 28, 2024 on Hotels
This hotel was one of the best in this area - excellent, comfortable room, breakfast, gym; close to many restaurants. Nice service and staff!
Comment from Hotel Management
Feb. 29, 2024 by Guest Services Team, Hotel Management
Dear Martha, We would like to express our gratitude for choosing Residence Inn Norfolk Airport as your preferred accommodation. It makes us happy that you appreciated everything about your stay, including our clean accommodations, amenities, and hardworking staff, who strive to exceed your expectations. We get great feedback on our location, and we are happy this made your stay even more enjoyable. We hope to see you again when your travels bring you back into the area. Thank you again for the wonderful compliments!Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
by A traveller
Posted Feb. 27, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Guest Services Team, Hotel Management
Dear Guest, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for choosing us, and we wish you all the best with your travels.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
by A traveller
Family values
Posted Feb. 25, 2024 on HotelsVery good experience. Clean, comfortable, affordable and safe. Everything a family could ask for.
Comment from Hotel Management
Feb. 26, 2024 by Guest Services Team, Hotel Management
Dear Kathy, Thank you for the outstanding review of your experience at Residence Inn Norfolk Airport. We are thrilled that we could exceed your expectations. Conveniently located, we are pleased to offer comfortable accommodations and thoughtful hospitality at an excellent price. We appreciate all the praise, and are glad you and your family had a great time. We hope to have the opportunity to welcome you back for a future stay.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
by A traveller
Posted Feb. 24, 2024 on Expedia
Breakfast was amazing, like buffet style, very nice staff.
Comment from Hotel Management
Feb. 25, 2024 by Guest Services Team, Hotel Management
Dear Howe, Thank you for reviewing your Residence Inn Norfolk Airport stay. It is a pleasure to know we exceeded your expectations and you enjoyed our delicious breakfast; it is one of our guests' favorite amenities, and we are glad you agree. We strive to ensure every guest has a comfortable and relaxing stay, and we will enjoy sharing your compliments with our associates. Thank you again for your feedback, and we look forward to welcoming you back on your next visit to Norfolk.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
by A traveller
Posted Feb. 21, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Guest Services Team, Hotel Management
Dear Deborah, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Residence Inn Norfolk Airport. We'd love to host you again someday for yet another unforgettable visit.Sincerely,Your Guest Services Team at Residence Inn by Marriott Norfolk Airport
