Ratings based on 940 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 22, 2023 on Expedia
We only stayed for 5 hours as we arrived very late, but all was nice and clean. Rooms were compact but still very comfortable.
Comment from Hotel Management
Sep. 27, 2023 by Emelie, Hotel Management
Thank you very much for your review. Welcome back!
by A traveller
Overnight Stop while travelling by Train
Posted May 15, 2023 on HotelsNicely located for the railway station and town and helpful, pleasant Staff. Room was excellent although "not the biggest" and a comfortable bed. Breakfast was also very good but I must have missed that it finished early as this was one of my days off - but they were accommodating allowing me to finish in my own time.
I also appreciated being able to stay in the Lobby using the WiFi (with the offer of a coffee) as I waited for my next train. A little thing to some but not all Hotels do this and it makes such a difference!
Comment from Hotel Management
May 15, 2023 by Sopheia , Hotel Management
Thank you for your super nice review, we are so happy to see that you enjoyed working with us and appreciated our staff. Hope you have a nice summer and a warm welcome back.
by A traveller
Posted Aug. 23, 2022 on Hotels
Comment from Hotel Management
Aug. 24, 2022 by Viktoria, Hotel Management
Tack för din feedback. Önskar dig en fortsatt fin dag
by A traveller
Decent and affordable
Posted Jul. 4, 2022 on HotelsEverything was great except the staff was a little frosty... They acted like it was a big hassle every time I asked for something at the front desk. Maybe that's just normal for this part of Sweden? The pool area is nice but be advised it's not included in the hotel room price which is not stated on Hotels.com. Norrköping is really cute and I look forward to visiting again.
Comment from Hotel Management
Jul. 5, 2022 by Emelie, Hotel Management
Thank you so much for your review. We are really sorry that you felt that you received a frosty treatment. That, of course, should not be the case! We wish you a nice summer and hope that you want to visit us again soon.
by A traveller
Posted Apr. 4, 2022 on Expedia
The room we had got quite warm at night and we had to open the window to let cool air in. The window was overlooking a yard that looked like it was under construction and as such quite dusty, I was a bit concerned that the dust would blow into the room. Also the noise of trains going by outside an open window makes it hard to sleep soundly.
The sink in the room has some white stain on it that would not wash away which didn't make me feel like the place was well cleaned.
The ladies that run the reception and the breakfast tables were very helpful though and did a great job of making us feel welcome and helping us with dietary selections at breakfast.
Comment from Hotel Management
Apr. 7, 2022 by Sofia, Hotel Management
Thank you Victor for you´re feedback, happy to see that you enjoyed your visit, welcome back!
by A traveller
Posted Mar. 20, 2022 on Hotels
It was good at all, but there are different informations on the web pages and the real service. For example the spa is not free, all of the wellness area is paid. They did not know about the packed food, what is also mentioned among the services.
Otherwise i can recommend it.
Comment from Hotel Management
Mar. 21, 2022 by Emelie, Hotel Management
Thank you for your review.
We are sorry if something is not right in the information on the booking channel. We will look into this immediately. Welcome back!
by A traveller
Smallish, basic level room.
Posted Nov. 18, 2021 on HotelsOne bed room for one person.
Clean enough, kind of smallish room and the bathroom with shower was a bit cramped.
The music from the reception and the closed restaurant area play loud enough and long enough into the night to be disturbing.
Possible future stays will require larger room that have a desk for getting some work.
Comment from Hotel Management
Nov. 23, 2021 by Sofia, Hotel Management
Thank you for your feedback, warmly welcome again!
by A traveller
Posted Oct. 3, 2021 on Hotels
Comment from Hotel Management
Oct. 3, 2021 by Emelie, Hotel Management
Tack så mycket för er recension. Varmt välkomna tillbaka!
by A traveller
Ups n downs
Posted Aug. 16, 2021 on HotelsRoom was small but good, big TV with a lot of channels.
The bed was quite uncomfortable.
Put up the sign asking for my room to be cleaned at 10.30 am but came back in the evening and it was not cleaned.
Breakfast was so-so. Dry pancakes, and no salt or pepper in the scrambled eggs. The whole breakfast buffet looked bland. I mean, color wise it looked like it was a couple of days old in the fridge.
The Spa was really good! Jacuzzi, pool, cold small pool. Sauna, steam sauna (was off) and two massage chairs.
Comment from Hotel Management
Aug. 18, 2021 by Sofia, Hotel Management
Tack Madeleine för ditt omdöme, varmt välkomna tillbaka.
by A traveller
Posted Aug. 8, 2021 on Hotels
Comment from Hotel Management
Aug. 16, 2021 by Sofia, Hotel Management
Vi beklagar att ni varit missnöjda med er vistelse, vänd er gärna till receptionen ang. ert missnöje för eventuell utredning.
