Ratings based on 502 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
77% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Nov. 27, 2023 on Expedia
The host was very friendly, the food was excelent. The room was well furnished and very comfortable. It was a great find! I can only imagine how nice it would be in the summer by the lake when all local merchants are open.
3 out of 5
by A traveller

It's okay.

Posted Nov. 20, 2023 on Hotels
The hotel is set in the most beautiful picturesque North Hatley village. The hotel has been updated, and very quaint. The TV is very small, and the outlets aren't very reliable, but the tech shortcomings are more than made up with by the food, and the customer service. The bed is unfortunately very uncomfortable, but again, it does get made up by proximity to really great food.
5 out of 5
by A traveller

Belle escapade en Estrie

Posted Nov. 9, 2023 on Hotels
L’auberge la chocolatière nous a charmé. La propreté des lieux, la vue sur le lac, le choix de déjeuner le lendemain, et bien sûr la boutique de chocolat font de cette destination un séjour inoubliable. Merci! Langis et Manon
4 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 5, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 31, 2023 on Hotels
5 out of 5
by A traveller

Posted Oct. 29, 2023 on Expedia
The cleanest hotel room in which I’ve ever stayed.
3 out of 5
by A traveller

Posted Oct. 27, 2023 on Expedia
Just spent a couple of nights at the auberge. Room was clean, the place was nice and quiet (note: during the off season). Staff were friendly and attentive. Everything went well up until checkout. We wanted to pay with our credit card and were told that we could not pay with a credit card. The gentleman told us that we had to pay with debit. We were never advised of their payment method at the time on their website nor at the time of booking. Since this is the only method of payment that they accept, it should be clearly specified, in advance. Just thought that any future clients should be aware of their lack of flexibility regarding methods of payment.
2 out of 5
by A traveller

Posted Oct. 25, 2023 on Expedia
Reception whas poor and bossy: do this, don't do that. Handicapped persons facilities where inexistant: the room was on the second floor, no lift, no help for bagages. The advertised restaurant on site was closed. The overall price after add-ons was far too high for such a place.
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 22, 2023 on Hotels
5 out of 5
by A traveller

Posted Oct. 16, 2023 on Expedia
This is a beautiful inn, situated in one of the most scenic communities we've ever visited. It's a lovely place to stay.