Note fondée sur 157 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,7 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mai 2024 par Joey, Gestion de l’hôtel
Hey, Rafael! Thanks for rating us positively. We do apologize for the hassle you faced. We have forwarded your feedback to our concerned team to ensure your next visit is more comfortable and relaxing. Regards, Joey
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mai 2024 par Joey, Gestion de l’hôtel
Sincere apologies, Katora! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mai 2024 par Ammy, Gestion de l’hôtel
Hi, Jessica! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
par un voyageur
Publié le 7 nov. 2023 sur Hotels
par un voyageur
Never got checked in.
Publié le 3 nov. 2023 sur HotelsNever got checked in. After repeated service bell rings over a 15-minute period, I left to find another hotel.
Commentaires de Gestion de l’hôtel
6 mai 2024 par Ammy, Gestion de l’hôtel
Hi, Donna! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.
par un voyageur
Publié le 1 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Joey, Gestion de l’hôtel
Sincere apologies, Nick! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey
par un voyageur
Publié le 30 oct. 2023 sur Hotels
par un voyageur de Rowland Heights
Publié le 24 sept. 2023 sur Expedia
0 star
Commentaires de Gestion de l’hôtel
13 oct. 2023 par Eva, Gestion de l’hôtel
Hi, Bill! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Eva
par un voyageur de Niagara Falls
Publié le 22 sept. 2023 sur Expedia
The facility itself was fine. Room was clean, relatively quiet. For the room rate I paid, I cannot complain. My only issue was with someone (not sure who, whether it was the hotel staff, OYO system staff or Expedia) canceled my reservation even though I said I would be late. As a result I was charged a cancelation fee, even though I was there when I said I would be. I got my money back, but there shouldn't have been a cancelation in the first place.
Commentaires de Gestion de l’hôtel
13 oct. 2023 par Eva, Gestion de l’hôtel
Hi, Richard! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Eva
par un voyageur
Publié le 17 sept. 2023 sur Expedia
