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Holiday Inn Express Norwich by IHG

3.0 star property
3-star guestrooms with free WiFi

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Photo gallery for Holiday Inn Express Norwich by IHG

Reception
Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast) | Room amenity
Exterior
Room amenity
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
Drayton High Rd, Norwich, England, NR6 5DU
  • Place, Hellesdon Hospital
    ‪14 min walk‬
  • Place, Sweetbriar Marshes
    ‪16 min walk‬
  • Place, Catton Park
    ‪3 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

Shower, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast) | Room amenity

Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (with Free Hot Breakfast)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

Shower, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

  • Sleeps 4
  • 1 Queen Bed

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Property entrance

Mercure Norwich Hotel

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  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
3.7 out of 5, Good, 592 reviews
The price is CA $109
CA $131 total
includes taxes & fees
Nov 30 - Dec 1
Mercure Norwich Hotel

About the area

Norwich

Close to airport.You'll find Hellesdon Hospital and Sweetbriar Marshes within 2 miles (3 km) of this hotel. Anderson's Meadow and Catton Park are also within 2 miles (3 km).

What's nearby

  • Hellesdon Hospital - 14 min walk - 1.2 km
  • Sweetbriar Marshes - 16 min walk - 1.4 km
  • Anderson's Meadow - 2 min drive - 1.8 km
  • Wensum Park - 3 min drive - 2.1 km
  • Catton Park - 3 min drive - 2.3 km

Getting around

  • Spooner Row Station - 18 min drive
  • Norwich (NWI-Norwich Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Greggs - ‬4 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Oaks Brewers Fayre - ‬4 min drive

About this property

Holiday Inn Express Norwich by IHG

3-star guestrooms with free WiFi
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn Express Norwich by IHG. For a fee, parking is available.

This 3-star Norwich hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 3 levels
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Express Norwich by IHG offers 78 accommodations with coffee/tea makers and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Exterior
Holiday Inn Norwich City by IHG
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,002 reviews
The price is CA $96
CA $115 total
includes taxes & fees
Nov 30 - Dec 1
Holiday Inn Norwich City by IHG

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 5.00 per night
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Norwich
Holiday Inn Express Norwich
Norwich Holiday Inn Express
Holiday Inn Express Norwich Hotel Norwich
Holiday Inn Express Norwich Hotel
Inn Express Norwich Hotel
Holiday Inn Express Norwich
Express Norwich By Ihg Norwich
Holiday Inn Express Norwich by IHG Hotel
Holiday Inn Express Norwich an IHG Hotel
Holiday Inn Express Norwich by IHG Norwich
Holiday Inn Express Norwich by IHG Hotel Norwich

Reviews

Holiday Inn Express Norwich by IHG Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 282 out of 764 reviews
Rating 8 - Good. 286 out of 764 reviews
Rating 6 - Okay. 108 out of 764 reviews
Rating 4 - Poor. 53 out of 764 reviews
Rating 2 - Terrible. 35 out of 764 reviews

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night stay

Brilliant 3 night stay. Reception was lovely. Management really good. Full marks to Don who was very helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chi Tong

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Stayed 1 night in Aug 2025

8/10 Good

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was ok. Good enough hotel for one night stay. Close to asda. Good parking. Staff helpful with taxis and helpful with gluten free breakfast options
Stayed 1 night in Aug 2025

8/10 Good

Harry

Stayed 1 night in Aug 2025

10/10 Excellent

Buddika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I liked the space, cleanliness and friendliness of the hotel and the people. I forgot my tooth brush and hotel gave me a spare free of charge. Breakfast was good too.
Stayed 1 night in Aug 2025

10/10 Excellent

Vinod

Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was clean tidy, good breakfast, nice experience all in all
Stayed 1 night in Jul 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
We needed somewhere to put our heads for the night and this location was perfect for us. Breakfast was decent enough and Asda right over the road to grab lunch and snacks for the day. Also a Maccas in the Asda if needed.
Stayed 1 night in Aug 2025

8/10 Good

Brian

Great
Stayed 4 nights in Aug 2025

10/10 Excellent

Gillian

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and close to Asda
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl, Gosport

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing value for money.
Stayed 1 night in Jul 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service
Very clean and very friendly staff
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay, great staff and very good breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall, staff particularly helpful.and efficient.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet place to lay your head. Despite there being a gym in the same premises.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

ELAINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third visit to Norwich and we stayed in Holiday Inn Express again. Great location for us. Service is good as usual. Breakfast had limited choice compared to other Holiday Inns (veggie sausages not great!) Our room was on the side near to David Lloyd’s which didn’t bother us until they played very loud music at 9am disturbing our sleep! If staying again I will request a room on the other side.
Stayed 2 nights in Jul 2025

8/10 Good

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities
staff very helpful . Nice location . Great to have a some dine in facility .
Stayed 1 night in Jul 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay. Outside let it down

Room nice size & clean. But from about 6am, we could hear bassy music presuming from the gym next door. Outside of property was a mess, the bin was over flowing & cigerette buts all over. Not a welcoming sight. The disabled spot was taken by someone without/not displaying blue badge
Stayed 1 night in Jul 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
First time people and Manager were brilliant
Stayed 2 nights in Jun 2025

10/10 Excellent

Ruth, London

Stayed 1 night in Jun 2025

10/10 Excellent

Jehan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extreme helpful front desk stop.
Stayed 4 nights in Jun 2025