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Holiday Inn Norwich by IHG

4.0 star property
4-star spa hotel near University of East Anglia

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Photo gallery for Holiday Inn Norwich by IHG

Daily full breakfast (GBP 16.95 per person)
Terrace/patio
In-room safe, desk, iron/ironing board, free cribs/infant beds
Point of interest
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service

Explore the area

View in a map
Ipswich Road, Norwich, England, NR4 6EP
  • Place, Danby Wood
    ‪1 min walk‬
  • Place, Marston Marshes
    ‪15 min walk‬
  • Place, University of East Anglia
    ‪5 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

7.8 out of 10
Good
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(11 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds

  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(17 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Norwich

Seaside stay .You'll find University of East Anglia and Norwich Theatre Royal within 3 miles (5 km) of this hotel. The Forum and Carrow Road Stadium are also within 3 miles (5 km).

What's nearby

  • Danby Wood - 1 min walk - 0.0 km
  • Marston Marshes - 15 min walk - 1.3 km
  • University of East Anglia - 5 min drive - 7.9 km
  • Norfolk & Norwich University Hospital NHS Foundation Trust - 6 min drive - 9.9 km
  • Norwich Cathedral - 8 min drive - 4.2 km

Getting around

  • Spooner Row Station - 13 min drive
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Greggs - ‬13 min walk
  • ‪Hop Rocket - ‬4 min drive
  • ‪Trafford Arms - ‬4 min drive
  • ‪The Beehive - ‬3 min drive

About this property

Holiday Inn Norwich by IHG

4-star spa hotel near University of East Anglia
Holiday Inn Norwich by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 212 square feet (20 square meters) and includes conference space. A children's pool, a sauna, and spa services are also featured at the business-friendly Holiday Inn Norwich by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Norwich hotel.

  • 119 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 212 sq ft of conference space
  • 20 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Norwich by IHG offers 119 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.

Similar properties

Exterior
Holiday Inn Norwich City by IHG
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,000 reviews
The price is CA $117
CA $140 total
includes taxes & fees
Nov 23 - Nov 24
Holiday Inn Norwich City by IHG

Property amenities

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich by IHG Hotel
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich by IHG Norwich
Holiday Inn Norwich by IHG Hotel Norwich

Holiday Inn Norwich by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 361 out of 873 reviews
Rating 8 - Good. 357 out of 873 reviews
Rating 6 - Okay. 104 out of 873 reviews
Rating 4 - Poor. 31 out of 873 reviews
Rating 2 - Terrible. 20 out of 873 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

edward

Liked: Staff & service
Disliked: Property conditions & facilities
The location is very convenient for a night south of Norwich with a drive south ahead of us in the morning.
Stayed 1 night in Aug 2025

10/10 Excellent

Sulimanka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service
Stayed 1 night in May 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Susie

Travelled with family
Liked: Staff & service, room comfort

Not a four star, but a perfectly decent 3 star.

The good: plentiful free parking. Staff were efficient and friendly. Breakfast had a good range and vegan options were available. Location was good (6 mins from Norwich city centre). Beds were firm and pillows were decent. The bad: the bathroom in a standard room is like one of those puzzles you used to get in the 90's. The ones where you had a flat plastic square and there were several tiles, and you have to move them into the correct position to form the picture. Remember those? That's like the bathroom. It's very small. Getting into the shower takes some serious manoeuvring and to be frank, if you're a little bit chunky, you might struggle. The ugly: cleanliness generally was very good. There was a hair ball in the bathroom that (hopefully) was from the previous occupants hairbrush so it wasn't perfect. I wasn't particularly bothered by it, but if you're a bit fussy or a bit "Monica" you might not think that's good enough. Perfectly good hotel for a weekend. Would probably consider somewhere else (or a more expensive room) for anything longer.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, would stay again.

Very comfortable, clean & very friendly & helpful staff. Breakfast was good and location good.
Stayed 2 nights in Aug 2025

10/10 Excellent

GRAHAM

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to Norwich centre, large car park, great reception area and bar and restaurant. Great stay, I will be back.
Stayed 2 nights in Aug 2025

6/10 Okay

Philip

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Ok place to stay close to UEA but overall it is old and tired looking. Everything was a bit worn.
Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Stayed 1 night in Jul 2025

8/10 Good

Bethany

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Dated but otherwise good hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Matt

Travelled with family
Liked: Staff & service, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nice staff, good facility, recommended
Stayed 1 night in Jul 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent breakfast (huge choice). Good shower. A/C in room very good. Plenty of free parking.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 2 nights in Jun 2025

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible room, spacious and air conditioned. Fridge in room. Lovely staff. Quick and friendly check in. Lovely breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bobby, Eastbourne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect weekend made even better by the attentive staff and air conditioning
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic overnight stay with friends. Welcoming check-in Ecen though she was on her own and busy it was quick and efficient. Room clean and spacious enough and great to have aircon with the exceptitional 30° heatwave! Pool area is a little dated and in need of some tlc but pleasent enough. We stayed on the DB&B offer and enjoyed our meal. Would definitely come back and stay here again when visiting Norwich.
Stayed 1 night in Jun 2025

10/10 Excellent

james

Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meeting up with friends
Stayed 1 night in Jun 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with good beds, bathroom could use updating. Hotel restaurant had gluten free options which was great.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025