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Station Hotel

2.5 star property
Hotel perfectly located for exploring Norwich

Choose dates to view prices

Photo gallery for Station Hotel

Front of property
Lobby
Shower, hydromassage showerhead, hair dryer, towels
Deluxe Triple Room
Hallway

Reviews

5.0 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
5-7 Riverside Rd, Norwich, England, NR1 1SQ
  • Place, Norwich Cathedral
    ‪8 min walk‬
  • Place, Carrow Road Stadium
    ‪9 min walk‬
  • Place, Norwich Castle
    ‪10 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

About the area

Norwich

City center stay.At this Thorpe Hamlet hotel, you'll be within a 5-minute walk of Norfolk Broads and Norwich Riverside Walk. Dragon Hall and St Julian's Church are also within half a mile (1 km).

What's nearby

  • Norwich Cathedral - 8 min walk - 0.7 km
  • Carrow Road Stadium - 9 min walk - 0.8 km
  • Norwich Castle - 10 min walk - 0.9 km
  • Market Place - 13 min walk - 1.1 km
  • Norwich Theatre Royal - 16 min walk - 1.4 km

Getting around

  • Norwich Station - 2 min walk
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪Coach and Horses - ‬5 min walk
  • ‪Compleat Angler - ‬1 min walk
  • ‪Rooftop Gardens - ‬6 min walk
  • ‪Bella Italia - ‬3 min walk
  • ‪Gem Of Norwich - ‬1 min walk

About this property

Station Hotel

Hotel perfectly located for exploring Norwich
Station Hotel offers its guests multilingual staff. WiFi is free in public spaces.

This Norwich hotel is smoke free.

  • 1 building
  • 17 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Staff is multilingual
  • No smoking on site
Station Hotel offers 17 accommodations. 28-inch flat-screen televisions come with digital channels. Bathrooms include showers with hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 28-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Station Hotel Hotel
Station Hotel Norwich
Station Hotel Hotel Norwich

Station Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 8 out of 96 reviews
Rating 8 - Good. 17 out of 96 reviews
Rating 6 - Okay. 16 out of 96 reviews
Rating 4 - Poor. 23 out of 96 reviews
Rating 2 - Terrible. 32 out of 96 reviews

5.4/10

Cleanliness

4.8/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

Stayed 1 night in Jul 2025

4/10 Poor

Lyndsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service

Didnt see a single member of staff. Front door was locked upon arrival, rung the doorbell, tried the two different numbers on the door and the one on their website, no answer. 10 minutes another guest let us in the door as they left. A list of names and room numbers were scribbled on a piece of paper on reception. We took ourselves to our room which was unlocked with the key inside. Room was VERY basic, dated and in need of some TLC. A lady returned my call about 15 minutes later, the person on the other end of the phone answered with "yes"... I said pardon, she said "yes". It was only because i recongnised the number that I said we were tryung to check in but someone else let us in and weve found our room. She aort of apologised and sais she was in the shower... During check in hours?On checkout we left the keys in the box on the reception guest, again no one was about.
Stayed 1 night in Jul 2025

4/10 Poor

Fiona

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Josephine

Liked: Cleanliness, property conditions & facilities
Value for money
Stayed 1 night in Jul 2025

4/10 Poor

Richard

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Overnight stay

Room comfortable, unfortunately the room key did not have the entrance key attached which required assisted admission on return to the Hotel. The bathroom extractor fan worked but no light. Also no reading lamp available.
Stayed 1 night in Jun 2025

4/10 Poor

Colin

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Arrived at hotel no staff. Lady also checking in called number displayed 15mins later member of staff arrived. Taken to my room which was in poor state. Tv not working no wifi curtains coming off curtain pole
Stayed 1 night in Jun 2025

2/10 Terrible

Lia

Stayed 1 night in Jun 2025

6/10 Okay

Sangam

Stayed 1 night in Jun 2025

2/10 Terrible

Maureen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The presentation was poor. The booking was an emergency family member in intensive care. The presentation was so bad I did not stay.
Stayed 1 night in May 2025

2/10 Terrible

Jan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No one in reception on arrival. Bed atrocious

Stayed 1 night in May 2025

6/10 Okay

terry

Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Ann

Liked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Gerald

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Eugh

Blood on the pillow, poo stains on the towel, no one to help out with these. Bed was so uncomfortable and only got a few hours sleep. Won’t be coming back
Stayed 2 nights in Apr 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn’t come here again

I didn’t like the busy road there is a loose drain when I car go over it it bangs
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I appear to have been scammed

This is not a hotel. Upon arrival there was nobody present just a phone number on a locked door. The woman who answered my phone call claimed no knowledge of my name nor my hotels.com booking reference (even though hotels.com had collected payment and issued a booking reference). I had to book/pay for a different hotel. Hotels.com offer no means to address this fraud. It appears to be a scam.
Stayed 1 night in Feb 2025

6/10 Okay

Fuad

Stayed 1 night in Feb 2025

4/10 Poor

Hamid, Watford

Travelled with family
Disliked: Cleanliness, staff & service
No one to help check in. Told get the key fro a lock.
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Tracypeter

Stayed 1 night in Feb 2025