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The Oaklands Hotel

3.0 star property
3-star guestrooms with free WiFi

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Photo gallery for The Oaklands Hotel

Lunch and dinner served, garden views
Family Room (Classic)
Superior Suite, 1 Double Bed | Living area
Lunch and dinner served, garden views
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
89 Yarmouth Road, Thorpe St Andrew, Norwich, England, NR7 0HH
  • Place, Norfolk Broads
    ‪1 min walk‬
  • Place, Whitlingham Country Park
    ‪3 min walk‬
  • Place, Woodrow Pilling Park
    ‪2 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room, 1 Twin Bed (Single)

Economy Single Room, 1 Single Bed (Single)

Economy Single Room, 1 Twin Bed (Single)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | Living area

Superior Suite, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, 1 Double Bed

Premium bedding, individually decorated, individually furnished

Economy Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking, Annex Building

Premium bedding, individually decorated, individually furnished

Standard Double Room, 1 Double Bed, Non Smoking, Annex Building

  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Twin Bed, Annex Building

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the area

Norwich

In shopping district.Stay at this Norwich hotel and you'll be within half a mile (1 km) of Norfolk Broads and 2 miles (3 km) of Woodrow Pilling Park. Lion Wood and Carrow Road Stadium are also within 2 miles (3 km).

What's nearby

  • Norfolk Broads - 1 min walk - 0.2 km
  • Whitlingham Country Park - 3 min walk - 0.3 km
  • Woodrow Pilling Park - 2 min drive - 1.3 km
  • Lion Wood - 3 min drive - 2.3 km
  • Norfolk Snowsports Club - 4 min drive - 3.3 km

Getting around

  • Lingwood Station - 11 min drive
  • Norwich (NWI-Norwich Intl.) - 25 min drive

Restaurants

  • ‪William IV Inn - ‬3 min drive
  • ‪The Fat Cat & Canary - ‬2 min drive
  • ‪The Jubilee - ‬3 min drive
  • ‪Coach and Horses - ‬4 min drive
  • ‪Lollards Pit - ‬4 min drive

About this property

The Oaklands Hotel

3-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at The Oaklands Hotel. The hotel can provide concierge services and wedding services. Self parking is free.

This 3-star Norwich hotel is smoke free.

  • 47 guestrooms or units
  • 3 levels
  • 4 buildings
  • Meeting rooms
  • Built in 1920
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Oaklands Hotel offers 47 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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  • Parking included
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.3 out of 5, Excellent, 318 reviews
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Property amenities

Family friendly

  • High chair
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle storage

Accessibility

  • No elevator

Room amenities

Entertainment

  • 22-inch TV with digital channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 10.00 for adults and GBP 5.95 for children
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Oaklands Court
Oaklands Court Norwich
Oaklands Hotel & Court
Oaklands Hotel & Court Norwich
Oaklands Hotel Court Norwich
Oaklands Hotel Court
The Oaklands Hotel Hotel
The Oaklands Hotel Norwich
The Oaklands Hotel Hotel Norwich
Best Western Plus Oaklands Hotel

The Oaklands Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 190 out of 641 reviews
Rating 8 - Good. 247 out of 641 reviews
Rating 6 - Okay. 118 out of 641 reviews
Rating 4 - Poor. 55 out of 641 reviews
Rating 2 - Terrible. 31 out of 641 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jacqueline

Disliked: Cleanliness, staff & service
The beds were extremely squeaky. Poor soundproofing between rooms. The shower head holder was broken so you had to hold it yourself whilst showering. They had tried to repair it with tape. Black mould on the tiles around the bath. The tap on the bathroom sink ran very slowly when switched to cold. The corridor carpets were dirty. The hotel had a general air of being run down and in need of updating. The receptionist on arrival was not particularly helpful or welcoming. Drinks were very expensive in the bar.
Stayed 2 nights in Nov 2025

8/10 Good

PAUL

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff friendly and good room
Stayed 1 night in Oct 2025

10/10 Excellent

Declan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Victoria

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Nice area

Staff friendly room was comfy. Pillows were great. Only downside was drawers were dirty (this is where the hairdryer was located) and there was no parking at the property I was sent to (I was not in the main hotel but in a house with rooms on the main road). There were 3 spaces which were full so I had to park on the main road and my wing mirror was clearly hit as it was inwards in the morning.
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Darryl

Travelled with partner
Liked: Cleanliness, staff & service
Helpful staff and comfortable bed. Not a bad distance from Norwich City if you fancy a walk in. Breakfast was OK but could be better. We had a wedding on the day we stayed that we were not informed of, however, music was off by 12.
Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is easy Food is very good and friendly helpful staff
Stayed 2 nights in Oct 2025

2/10 Terrible

Jasmin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It's a very expensive room, which was dirty and uncomfortable. Unfortunately there was also music running late into the night. I would only advise staying here if you are part of a wedding/party happening on the premises.
Stayed 1 night in Sep 2025

8/10 Good

Phil

Business traveller
Stayed 1 night in Aug 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, property conditions & facilities
Staff were extremely helpful and the whole place had a very relaxing atmosphere even though it was very busy.
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay Clean comfortable beautiful and warm treating
Stayed 1 night in Aug 2025

6/10 Okay

Anthony

Travelled with family
Disliked: Amenities
Nice hotel butbwas under renovation when we stayed there
Stayed 4 nights in Jul 2025

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great second stay at Oaklands. Had a few wifi issues which caused some disruption for me as i was there for business, but apart from that the experience was everything i needed it to be. Looking forward to the third stay next month.
Stayed 1 night in Jul 2025

8/10 Good

paul

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Nicola

Stayed 1 night in Jun 2025

6/10 Okay

timothy

Disliked: Staff & service, property conditions & facilities, room comfort
Bit disappointed. Good location, rooms ok but chose time to stay when they had a wedding party and a football club do. This mean't that I had a very noisy night. Food basic and lacks finesse. Guinness at bar was awesome though. Staff were too busy to care about a single traveller under the circumstances.
Stayed 1 night in May 2025

4/10 Poor

Nadine

Stayed 1 night in Feb 2025

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Very disappointing stay

Booked a suite for a two night stay to visit family. On arrival we were informed that there were 2 weddings and a football party over the coming weekend. The patio of the ground floor room was right next to the outdoor wedding marquee. Couldn't sit outside due to noise and people everywhere. Our room had broken lamp, broken dangerous chair, usb box that doesn't work. And a terribly stained sofa that we didn't want to sit on it Then at nighttime it was "party central" as all the wedding guests were laughing and shouting, as wedding guests do and in and out of rooms.
Stayed 2 nights in May 2025

8/10 Good

Kevin

Stayed 2 nights in May 2025

10/10 Excellent

IAN

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This is a charming independent hotel in a convenient location for Norwich centre. As with all hotels of its ilk it does not have the funding provided by the conglomerates but the plus side is its individuality and character. The staff were really good
Stayed 1 night in May 2025

8/10 Good

Trevor

Stayed 1 night in Apr 2025