4/10 Poor
Tonya
Business traveller
Jul 1, 2025
Disliked: Property conditions & facilities, room comfort
The first time ever I thought about moving hotels
1st night room was dark, & got migraine trying to work - room had had a dim ceiling light that was buzzing, no working bed light or bathroom light. The basin light worked that I left on to try to get me some light in the room. The shower curtain pole fell down when having a shower. And the only place for my shower produces was on the toilet cistern. The toilet had no toilet seat so had to be careful they did not fall into the toilet. Following morning I complained and said that if these are not fixed today, I would have to move hotels. I returned back and the bedroom ceiling light and shower screen was fixed. Which I could live with. Still no bedside light meaning you had to walk across the room and try to find the light switch if you needed to get up in the night. I overcame this by leaving the bathroom door open where there was natural light. Also bathroom light and toilet seat was not fixed which was not a big problem. The hard, lumpy pillows and bed were not very comfy. Also, no pat testing labels on any electrical items. I would have given this 1 star if they had not fixed the ceiling light and shower screen. Bennetts Hotel has free parking (parking register not working), and pleasant staff and in a great location for me. I didn't had chance to try their restaurant whilst staying there. I will be travelling to Long Eaton every month for the next 2 years, I will not be staying at the Bennetts Hotel again. I might return only to try out their Indian restaurant.
Tonya
Stayed 3 nights in Jun 2025