I think hotels.com should tell people if it is being used as a homeless living place so people know where they are staying as we had a lady say oh we dont get many overnighters stay over as we all live here expecially when they a family with small children and its noise all night i warning would be nice.
To my astonishment, I have never encountered a hotel that was more unsanitary and disheveled than this one.
The customer service was exceptionally poor, and toiletries were not provided. Upon request for handwashing liquid or soup, they informed me that they were out of stock.
The blinds were broken, there were no curtains, and the window did not close properly and no hangers were available for cloth hanging.
Additionally, maintenance work was being carried out simultaneously with hotel room bookings.
I strongly advise against staying at this hotel due to a profoundly negative experience.