Ratings based on 708 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 26, 2024 on Expedia
Beautiful pool area lovely staff
Comment from Hotel Management
Jan. 31, 2024 by Bilal Chamsine - General Manager, Hotel Management
Dear Caroline,Warmest greeting from Novotel Bali Benoa!Thank you for your recommendation, it's mean the world to us.Hope to have the opportunity to welcome you back, soonSincerely,Bilal Chamsine - General Manager
by A traveller
Posted Jan. 23, 2024 on Expedia
Nice feel
Comment from Hotel Management
Jan. 31, 2024 by Bilal Chamsine - General Manager, Hotel Management
Dear Samuel,Warmest greeting from Novotel Bali Benoa!We are so happy to know that you had a wonderful stay with us, and all the hotel has offer is met your expectation.We hope to have the opportunity to serve you once again in the coming future.Sincerely,Bilal Chamsine - General Manager
by A traveller
Posted Dec. 16, 2023 on Expedia
Comment from Hotel Management
Dec. 18, 2023 by Bilal Chamsine - General Manager, Hotel Management
Dear Aditya,Warmest greeting from Novotel Bali Benoa!Thank you for giving a perfect rating.Your recommendation mean the world to us.We sincerely hope to welcoming back you again for another great holiday with us.Sincerely,Bilal Chamsine - General Manager
by A traveller
Posted Dec. 14, 2023 on Lastminute
Comment from Hotel Management
Feb. 12, 2024 by Bilal Chamsine - General Manager, Hotel Management
Dear Jason,Warmest greeting from Novotel Bali Benoa!Thank you very much for giving a perfect rating.Your recommendation mean the world to us.We look forward to welcoming you back here, hopefully very soon!Sincerely,Bilal Chamsine - General Manager
by A traveller
Posted Oct. 23, 2023 on Expedia
Facilities, pools, dining options, room and staff were all brilliant. Would definitely stay again.
Comment from Hotel Management
Nov. 7, 2023 by Bilal Chamsine - General Manager, Hotel Management
Dear Skye,Greetings from Novotel Bali Benoa!We are truly delighted to hear that you had a wonderful time at Novotel Bali Benoa.I am happy to know that hotel facilities , room and our dining offer were up to your liking, and that our staff service managed to impress you and more!We certainly appreciate your kind recommendation of us, and hope to welcome you back again with us very soon.Sincerely,Bilal Chamsine - General Manager
by A traveller
Posted Oct. 15, 2023 on Expedia
Comment from Hotel Management
Oct. 23, 2023 by Bilal Chamsine - General Manager, Hotel Management
Dear John,Thank you for the a good rating to us.We sincerely appreciate your recommendation of us, certainly awaiting your return to us.Sincerely,Bilal Chamsine - General Manager
by A traveller
Posted Oct. 15, 2023 on Expedia
A very nice property as you would expect from Novotel. The room was clean & tidy & the grounds were immaculate. One thing we did find was that the room had a musty smell to it that only ever appeared after we had been out for the day. We also found that some of the facilities were a little tired. The pool table had broken cues, so made playing there a little harder, but manageable. The pools were amazing & we spent most of the day in the one at the beach.
Comment from Hotel Management
Oct. 23, 2023 by Bilal Chamsine - General Manager, Hotel Management
Dear John,First of all, thank you so much for having chosen to stay with us during your recent visit in Bali and taking the time to give us the feedback.We are happy to know that our room cleanliness and the pool were up to your expectation.Furthermore, rest assured that we will being looking to bring the necessary improvement on the highlight point. Thank you for letting us know.Thank you again for sharing your experience, and we hope to be able to welcome you back again and better serve you in the near future.Sincerely,Bilal Chamsine - General Manager
by A traveller
Posted Oct. 14, 2023 on Expedia
The staff were incredibly attentive, always smiling and willing to help. They genuinely wanted us to have a great day/breakfast/holiday etc. The breakfast is fantastic, pools are lovely, just the right amount of restaurants, shops and massage salons in walking distance. Unfortunately kids can tend to take over the pools.
Comment from Hotel Management
Oct. 23, 2023 by Bilal Chamsine - General Manager, Hotel Management
Dear Nicola Dawne,It's wonderful to know that you had a great time at Novotel Bali Benoa, enjoying the facilities our hotel has to offer.All the team will be truly humbled to receive your kind words of them, which I will be sure to share.We appreciate your recommendation and we looking forward in welcoming you back again soon!Sincerely,Bilal Chamsine - General Manager
by A traveller
Posted Sep. 19, 2023 on Hotels
Comment from Hotel Management
Oct. 23, 2023 by Bilal Chamsine - General Manager, Hotel Management
Dear Shagufta,Thank you for giving us a good rating.We are glad to know that you had such a great stay with us!We definitely hope to welcome you again soon at Novotel Bali Benoa.Sincerely,Bilal Chamsine- General Manager
by A traveller
Posted Sep. 2, 2023 on Hotels
Comment from Hotel Management
Sep. 5, 2023 by Bilal Chamsine - General Manager, Hotel Management
Dear Bowen,warmest greeting from Novotel Bali Benoa!Thank you so much for your review, your kind appreciation toward our hotel is truly mean the world to us.Hope to see you back at our beautiful resort.
