Ratings based on 643 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 30, 2024 on Expedia
Staff and members are really nice
Comment from Hotel Management
Feb. 1, 2024 by Christophe, Hotel Management
Dear Waseem,Warmest Greeting's from Novotel Bali Nusa Dua - Hotel and Residences.We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We wish this experience will lead you back to us in the near future.Once again thank you very much for your valuable feedback.See you at Novotel Bali Nusa Dua – Hotel and Residences.Kind Regards, Christophe Bernard Keramaris General Manager
by A traveller
Posted Jan. 24, 2024 on Wotif
The Novotel is a relaxing place to stay, greet breakfasts, good staff and good facilities. It is close to some streets with options.
Comment from Hotel Management
Jan. 25, 2024 by Christophe Bernard Keramaris General Manager, Hotel Management
Dear Andrew David,Greeting’s from Novotel Bali Nusa Dua Hotel & Residence.Thank you to share your recent stay experience with us. It is always a pleasure to receive positive feedback. I am very pleased to know that you had a great holiday with us.Your comments regarding staff and the hotel facilities are truly valued. I do hope this experience will lead you back to us in the near future. Thank you again for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards,
by A traveller
Posted Jan. 22, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by Christophe Bernard Keramaris General Manager, Hotel Management
Dear FedericaWarmest Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. Thank you for taking your valuable time to share about your recent experience at the Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive feedback. I am very pleased to know that you had a great holiday with us.I do hope this experience will lead you back to us in the near future. Thank you again for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards,
by A traveller
Posted Jan. 20, 2024 on Wotif
Comment from Hotel Management
Jan. 21, 2024 by Christophe Bernard Keramaris , Hotel Management
Dear Cameron, Warmest Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. Thank you for taking your valuable time to share about your recent experience. Glad to receive your positive feedback and we are very pleased to know that you had a good holiday with us. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. We are fully noted your remarks for some minor points that we could improve and will strive to continuously improve the quality of our services to give better experience for our guest. Please assure that your remarks has been well documented and will be certainly looked into. Your comments are truly valued! We are looking forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager
by A traveller
Posted Jan. 18, 2024 on Expedia
Comment from Hotel Management
Jan. 20, 2024 by Christophe, Hotel Management
Dear Kerry Ann,Warmest Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. Thank you very much for taking your valuable time to share about your recent experience at the Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive feedback. I am very pleased to know that you had a great holiday with us.Your feedback is truly valued.We wish this experience will lead you back to us in the near future.Once again thank you very much for your valuable feedback.See you at Novotel Bali Nusa Dua – Hotel and Residences.Kind Regards, Christophe Bernard Keramaris General Manager
by A traveller
Posted Jan. 14, 2024 on Expedia
Comment from Hotel Management
Jan. 14, 2024 by Christophe, Hotel Management
Dear Mr. Nethen Jeshani,Greeting’s from Novotel Bali Nusa Dua Hotel & Residence.Thank you to share your recent stay experience with us.It is always a pleasure to receive positive feedback.I am very pleased to know that you had a great holiday with us.Your comments regarding the hotel are truly valued.I do hope this experience will lead you back to us in the near future.Thank you again for sharing your experience, we look forward to welcome you back on your next visit to Bali.Kind Regards,Christophe Bernard KeramarisGeneral Manager
by A traveller
Posted Jan. 2, 2024 on Expedia
Location is good and majority staff are good and friendly. The pool is really good and the beach was also great. Buffet breakfast is good as there was something new everyday. Check in was from 2pm and our room was not ready even though we arrived around 11pm. Seems like to there is a massive sewage system issue as all the area around the toilets stinks. Drinks are usually warm as the fridges don’t seem to be working well.
Comment from Hotel Management
Jan. 6, 2024 by Christophe, Hotel Management
Dear our beloved guest,Thank you for taking your valuable time to share about your recent experience with us.On this opportunity I would like to apologize for any inconvenience that you experience during your stay with us, also regarding the room was not ready yet at 2 PM due to on your stay date, we had highest room for check out and check in and our housekeeping need more time to prepare all of the room as well, however we tried to do our best to prepare the room as priority as we can.We strive to continuously improve the quality of our services to give better experience for our guest.We noted your remarks and carefully reviewed a certain minor point you mentioned. Please assure that your feedback has been well documented and will be certainly looked into.Once again thank you for your review, in the meantime I am wishing you all the best for your future travel.Kind regards,Christophe Bernard KeramarisGeneral Manager
by A traveller
Posted Dec. 27, 2023 on Wotif
Comment from Hotel Management
Dec. 30, 2023 by Christophe Bernard Keramaris General Manager, Hotel Management
Dear our lovely guest,Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. Thank you very much for taking your valuable time to rate Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive feedback. I am very pleased to know that you had a great holiday with us.Your feedback is truly valued.We wish this experience will lead you back to us in the near future.Once again thank you very much for your valuable feedback.See you at Novotel Bali Nusa Dua – Hotel and Residences.Kind Regards,
by A traveller
Posted Dec. 19, 2023 on Expedia
Comment from Hotel Management
Jan. 8, 2024 by Christophe Bernard Keramaris General Manager, Hotel Management
Dear Thank you for taking your valuable time to rate the Novotel Bali Nusa Dua Hotel & Residences on Expedia.It is always a pleasure to receive positive feedback from our valuable guest. We are looking forward to welcome you back at Novotel Bali Nusa Dua Hotel & Residence.Kind Regards, Christophe Bernard Keramaris General Manager
by A traveller
Posted Dec. 17, 2023 on Expedia
Comment from Hotel Management
Dec. 23, 2023 by Christophe Bernard Keramaris , Hotel Management
Dear our lovely guest,Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. It is always a pleasure to receive positive feedback. I am very pleased to know that you had a great holiday with us.Your feedback is truly valued.We wish this experience will lead you back to us in the near future, in the meantime we are looking forward to welcome you back and we will always be your home at Novotel Bali Nusa Dua Hotel & Residence. Kind Regards, Christophe Bernard Keramaris General Manager
