REGIONES - PAPALOAPAN · Charming ground Floor Suite

Beautiful ground-floor suite in a complex of 7 apartments spread over 3 floors. It offers all amenities and is ideal for 1 or 2 people. Prime location just 8 blocks from the Santo Domingo Temple, on the edge of the historic district and close to all the restaurants, galleries, and museums.

The suite features:
A king-size bed
A small, fully equipped kitchen
A dining table with two chairs
A single armchair
Everything is located within the same open-concept space.
It also features a full private bathroom and a walk-in closet.
The suite is air-conditioned.
The complex offers reliable Wi-Fi for remote work in all areas.
There is a garden area and an outdoor table that are shared with the other guests

The terrace is for the private use of one of the apartments; guests are asked to respect that space, while the common areas on the first floor are for everyone’s use.

The complex is quiet; it’s located at the back of a property and on a side street in the city centre, so there’s very little car traffic, which ensures that outside noise is minimal.
The complex is located an 8-minute walk from the historic centre, where the main attractions are located.
The complex is on a sloped, cobblestone street.

We’ll always be available on the app; you can message us at the number listed on our profile or ask for assistance from the staff, who are always on-site at the complex.


LOCATION:
The complex is quiet; it’s located at the back of a property on an alley in the city centre, so there is very little car traffic, which ensures minimal outside noise.
The complex is an 8-minute walk from the historic centre, where the main attractions are located.
The complex is on a sloped, cobblestone street.

PARKING:
This is a difficult area to park in; it’s an alley with few parking spots and many garages; there’s a 24-hour public parking lot 5 blocks away that offers a special rate for our guests, though it’s important to note that the service they provide is independent of ours.

WASHER AND DRYER:
The washer and dryer are located in the common area, at the end of the hallway leading from the complex’s main entrance. There you’ll find liquid detergent and fabric softener for your laundry. We ask that you only run full loads of laundry; Oaxaca is experiencing a severe water shortage, and we need to conserve this valuable resource. Thank you.

SECURITY:
Our properties have a nighttime security guard who can assist our guests with whatever they need. If a neighbour is making too much noise, please let us know, and we’ll send the security guard immediately to ensure the rules are followed.

NOISE POLICY:
Oaxaca’s historic centre is a multicultural place, full of traditions and delicious food; an essential part of our customs includes folklore and music, which can often cause unexpected noise during celebrations. In addition, some neighbors have dogs as guard animals and some farm animals, such as roosters.
This may disturb your sleep; with this in mind, we’ve made sure to include earplugs in the first-aid kit for you to use if needed.

CLIMATE CHANGE:
Dear guest, when confirming your reservation, please check the weather forecasts for our city during the dates you plan to visit, so you can get an idea of the current temperature and whether you should expect rain or other weather events. This will help enhance your experience, and please remember that, as mentioned above, air conditioning is available only in the bedrooms, not in the common areas

Guest Policies

I. ACKNOWLEDGMENT OF THE RULES

These guest rules will be in effect from May 2025 through May 2026, during which time the guest expressly and implicitly acknowledges, upon making a reservation, that they accept and are fully aware of these regulations, and that they agree to and comply with all the points mentioned herein, and are obligated to read them and act in accordance with them.

II. PAYMENT FOR ACCOMMODATIONS

A reservation is confirmed only upon receipt of at least 20% of the total accommodation cost, including taxes. The remaining balance must be paid no later than 30 days before the start of the stay; if the remaining balance is not received, the reservation will be immediately cancelled, releasing AALOJAT from any liability to the guest, The minimum 20% required as a deposit is NON-REFUNDABLE after the dates specified in the policies.

III. CHECK-IN

Check-in time for the room is from 3:00 p.m. onward, and check-out time must be no later than 11:00 a.m. Management reserves the right to grant an early check-in if the property is available earlier, as well as to grant a late check-out if availability exists for the desired date; however, there is no obligation to grant these benefits even if the guest requests them.

IV. PROPERTY CARE

We recommend that you review the room inventory upon arrival, since, at checkout, it will be inspected, and in the event of any missing items or damage, the guest will be responsible for covering the costs, which will be charged in Mexican pesos to replace the item or repair the damage.

V. USE OF UTILITIES

Utilities (water, electricity, gas, etc.) provided by the owners must be used in good faith; wasteful or excessive use of these services is not included in the price, as this helps us keep rates affordable and protect the environment; All guests are required to close windows, entry doors, and water valves, and to turn off lights and air conditioners when leaving the room.

VI. PROPERTY CLEANING

The company’s properties include a variety of services, amenities, locations, and designs. Not all properties include cleaning services; however, you can confirm whether cleaning is included or not in the manual sent to you for check-in. In that document, you will be able to see if cleaning is included or if there is a charge. If cleaning is included, you must request it in advance, and it will be performed between 9 a.m. and 11 a.m. at the latest. Guests may opt for daily cleaning or accept the hosts’ suggestion. We recommend making the request well in advance, as it is subject to availability. Guests who do not make their rooms available during those hours will not receive cleaning services. Linens, such as towels and sheet changes, will be replaced after a 7-day stay, at which time the room will also be cleaned. If you require them before this date, there will be an additional charge. Stains on sheets that can be easily removed will incur an additional charge of MXN $50.00 per item. (Face towels are excluded.) Linen items that cannot be stain-removed (due to hair dye, paint, rust, sauce, permanent markers, etc.) will be charged at the cost of a new item in Mexican pesos; we will inform you of the exact amount if this occurs. (See the attached table).




VII. SECURITY MEASURES WITHIN THE ROOM

Any item or cash with a value exceeding $ $250.00 must be reported to management before the start of the stay, so that their existence can be verified and a record made that they will be in the room. Guests must store their valuables in the safety deposit boxes located on the properties. Management is not responsible for the loss or misplacement of items or cash left in guest rooms or in the public areas of the properties that have not been registered.

VIII. LOST AND FOUND ITEMS

Items or valuables left behind by a guest at any of our properties’ facilities will be held by management for up to fifteen days; after which they will be disposed of as lost property. If a guest wishes to retrieve them, the shipping costs will be borne by the guest, who agrees to pay an additional 25% to cover the time spent by our employees on this additional task.

IX. SILENCE AND RESPECT FOR OTHER GUESTS AND HOTEL STAFF

Starting at 9:00 p.m., noise levels must be kept to a minimum in all rooms and units. Please also respect the quiet hours in hallways, stairwells, and common areas, avoiding any behaviour that may disturb other guests at the resort, including loud music and loud conversations. Parties are prohibited unless the entire resort has been rented out. In the event of a violation of the preceding provision, if the guest is asked to end the party or gathering and refuses to do so, management is authorized to terminate the stay immediately without any possibility of a refund. If we are unable to contact the guest, a fine of MXN $1,500.00 s will be imposed, which must be paid in cash before the day of checkout. Otherwise, a payment request will be submitted through the app.

X. DAMAGE, DIRTY ROOMS, LOST KEYS

In the event of damage to the property or its furnishings, or if keys are lost, the person responsible must pay for the damage caused. (Fee for a lost key: $20). Payments of this type must be made immediately in cash, by credit card, or via a payment link (provided the account holder is the