Note fondée sur 854 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 10 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
11 mai 2022 par Hotel Staff, Gestion de l’hôtel
Dear Camil, We are overjoyed to have been your hotel of choice. Guest satisfaction is a top priority, and we are so happy to have met your expectations. Many thanks for your review
1 sur 5
par un voyageur

A éviter absolument !

Publié le 27 janv. 2022 sur Hotels
La moitié des chambres donnent sur l'Interstate. Le vacarme est assourdissant toute la nuit durant car les fenêtres ne sont pas isolantes phoniquement.
Commentaires de Gestion de l’hôtel
27 janv. 2022 par Robert Weeman, Gestion de l’hôtel
Thank you for your feedback, while half of our hotel does indeed face the highway, we could have moved you to a quieter room had you notified the Front Desk, We hope you will give us another chance to exceed your expectations.
4 sur 5
par un voyageur

Séchoir défectueux

Publié le 25 nov. 2021 sur Hotels
Le séchoir ne fonctionne pas , le reste c’est bien
Commentaires de Gestion de l’hôtel
26 nov. 2021 par Hotel Management, Gestion de l’hôtel
Dear Pierre, We are overjoyed to have been your hotel of choice. Guest satisfaction is a top priority, and we are so happy to have met your expectations. Many thanks for your review!
5 sur 5
par un voyageur de SOUTHPORT

Publié le 19 avr. 2024
Convenience
Commentaires de Gestion de l’hôtel
21 avr. 2024 par GM, Gestion de l’hôtel
Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and your feedback. I am glad that my team provided you with a positive customer service experience. We look forward to hosting you again.Sincerely,Derek P, General Manager
2 sur 5
par un voyageur

Publié le 18 mars 2024
Commentaires de Gestion de l’hôtel
19 mars 2024 par Best Western, Gestion de l’hôtel
Dear Anthony,We are sorry for not exceeding your expectations and We hope you'll give us another chance to show you the hospitality you deserve."Sincerely,Derek P.General Manager
2 sur 5
par un voyageur

Publié le 15 févr. 2024 sur Expedia
There is no house keeping until day 4.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Best Western, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 sur 5
par un voyageur

Publié le 14 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par GM, Gestion de l’hôtel
Good Evening,Thank you for taking the time to review Best Western Ocala Park Centre. We appreciate your business and look forward to hosting you again.Sincerely.Derek P, General Manager
5 sur 5
par un voyageur

Publié le 14 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Best Western, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
3 sur 5
par un voyageur

Publié le 14 févr. 2024 sur Expedia
The place was very noisy and the bed was terrible.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Best Western, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize that you experienced excessive noise and discomfort with the bed during your visit. We understand how important a quiet and comfortable sleep is for a relaxing stay, and we are truly sorry that we fell short of your expectations.
5 sur 5
par un voyageur

Publié le 13 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Best Western, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.