2/10 Terrible
Sylvia
Travelled with family and small children
Apr 11, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Sylvia
Stayed 10 nights in Mar 2025
Entire apartment
Hilyfe Chateau
3.5 star property
3.5-star apartment near Dunn's River Falls
Choose dates to view prices
Photo gallery for Hilyfe Chateau
Reviews
2.02.0 out of 10
Entire apartment
2 bedrooms2 bathroomsSleeps 7
Popular amenities
- Pool
- Kitchen
- Parking included
- Free WiFi
- Air conditioning
- Laundry
Explore the area
Mammee Bay Rd, Ocho Rios, Saint Ann, JM876
- Green Grotto CavesPlace, Green Grotto Caves9 min walk
- Dunn's River FallsPlace, Dunn's River Falls4 min drive
- Turtle BeachPlace, Turtle Beach11 min drive
- Ocho Rios (OCJ-Ian Fleming Intl.)Airport, Ocho Rios (OCJ-Ian Fleming Intl.)31 min drive
Room options
About the area
Ocho Rios
In Ocho Rios .You'll find Dunn's River Falls and Green Grotto Caves within 3 miles (5 km) of this apartment. Dunn's River Craft Park and Maima Seville Great House & Heritage Park are also within 3 miles (5 km).
What's nearby
- Green Grotto Caves - 9 min walk - 0.8 km
- Dunn's River Falls - 4 min drive - 3.3 km
- Dolphin Cove - 5 min drive - 3.6 km
- Mystic Mountain - 6 min drive - 4.6 km
- Turtle Beach - 11 min drive - 8.0 km
Getting around
- Ocho Rios (OCJ-Ian Fleming Intl.) - 30 min drive
Restaurants
- St. Ann International Restaurant - 12 min walk
- Mandalay Asian Restaurant - 7 min walk
- Riu Ocho Rios Sports Bar - 12 min walk
- Burger King - 6 min drive
- Bob Marley Bar - 10 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Hilyfe Chateau
3.5-star apartment near Dunn's River Falls
Hilyfe Chateau offers its guests an outdoor pool and laundry facilities. The front desk is open around the clock. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Ocho Rios apartment.
- 2 guestrooms or units
- Self-service laundry
- Smoking in designated areas
Hilyfe Chateau offers 2 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include kitchen islands. Beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 3.5-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and ceiling fans.
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Property amenities
Pool/Spa
- Outdoor pool
Internet
- Available in the apartment: Free WiFi
Parking and transportation
- Free secured self parking on site
- Limited onsite self parking
Kitchenette
- Blender
- Cleaning supplies
- Coffee grinder
- Cookware, dishware, and utensils
- Electric kettle
- Freezer
- Ice maker
- Kitchen island
- Microwave
- Oven
- Paper towels
- Refrigerator
- Stovetop
- Tea bags/instant coffee
- Toaster
Dining
- Chef service
Bedrooms
- 2 bedrooms
- Down comforter
- Pillow menu
- Premium bedding
- Rollaway/extra bed: USD 100 per day
Bathroom
- 2 private bathrooms
- Hair dryer
- Jetted bathtub
- Rainfall showerhead
- Shampoo
- Shower/bathtub combination
- Soap
- Toilet paper
- Towels provided
Living spaces
- Separate sitting area
Entertainment
- Netflix
- Smart TV with digital channels
- Streaming services
Laundry
- Laundry facilities
Comfort
- Air conditioning
- Ceiling fan
Pets
- No pets allowed
Suitability/Accessibility
- No elevator
- Tile flooring in room
- Designated smoking areas
Services and conveniences
- Blackout drapes
- Free bottled water
- Iron/ironing board
- Safe
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 2 units
- Cleaning products are eco-friendly
- Connecting units available
Policies
Check-in
Check-in time starts at 3:00 PM
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Lockly mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 100.0 per day.
Smoking
Smoking allowed: in designated areas
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Cash deposit: USD 50 per accommodation, per stay
- Cleaning fee: USD 25 per accommodation, per week (varies based on unit and length of stay)
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Rollaway bed fee: USD 100.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.
We should mention
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Hilyfe Chateau Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews
2 - Terrible
2
4.0/10
Cleanliness
2.0/10
Amenities
2.0/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Terrible
Andrea
Dec 26, 2023
Worst experience ever
I went to the property at about 9:00pm. I was with my mom (73years old) my adult and young son. We drove for 4 hours only to be told we need to cancel because someone has occupied the property until the 30th December. I can’t begin to say I was so disappointed. I could find no other place on Christmas Eve so at that time I had to drive for another 3 hours to return home. Worst experience I have ever had.
Andrea
Stayed 2 nights in Dec 2023