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Rating 10 - Excellent. 740 out of 1000 reviews
10 - Excellent
740
Rating 8 - Good. 187 out of 1000 reviews
8 - Good
187
Rating 6 - Okay. 44 out of 1000 reviews
6 - Okay
44
Rating 4 - Poor. 19 out of 1000 reviews
4 - Poor
19
Rating 2 - Terrible. 10 out of 1000 reviews
2 - Terrible
10
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
4/10 Poor
Lily
May 1, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were lovely however we had to pay extra for a lot of things at the hotel e.g. using the pool, using the gym, parking etc
The property was fabulous although I have to say the restaurants at the hotel were very overpriced so we found we had to leave most of the time to eat.
For $45 per person breakfast charge is a good example of excessive charges. As well, you had to pay for beach chairs if you're at the beach, which should probably be supplied to hotel guests. Really beautiful hotel though and the indoor pools were great.
The area is nice and convenient. The hotel is big and well managed. Lots of activities provided. U can stay there for a few days without a need for going outside.
Property was beautiful and clean, but unfortunately we were there the week before the outdoor pool opened. They charge for their indoor pool. We paid one day for my son (5) to use the indoor pool. Basic pool with small toddler slide. There is also a small pool outside the indoor pool area that you can use as well. Rooms are a bit tight for family of 4 with a 5 year old. They squish four beds in one room. That’s there biggest room. Otherwise, you need to get two rooms and it’s pricey. There’s a bit of a drive to everything. We went to the aquarium and Naha for sightseeing. You definitely need to rent a car. There are a few dining options just outside the hotel that you can walk to. We only ate breakfast at the hotel since we included that. Mostly local Japanese breakfast with a few western choices. You do need to wait in line if you do not eat before 7am. My teens went down a little later and were told it was a 40 min wait. We ended up taking them out to get something so we didn’t have to wait so long.
Absolutely beautiful 😍. Room was spacious. Meal options are plenty. Meal price include breakfast buffet was pricey but worth it! Scenery from big bath was wonderful. All staff are polite and professional. Love everything!
The most beautiful room with every comfort.
But:
Beautiful outdoor pool closed, and small indoor one you had to pay for so we paid to use the hotel next door indoor & outdoor pools for the same fee..
Booking essential for restaurants..
Check in, spa, restaurant and even concierge are with great great service. There are also great choices of restaurants nearby. Room is with great view - a very chill and relaxing stay!
Great hotel for the family! Wonderful beach (bring swim shoes) and great water park for the kids. We loved it and would come back! Food at the buffet was also delicious