Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mai 2024
Commentaires de Gestion de l’hôtel
31 mai 2024 par Hampton Inn & Suites Olympia Lacey, Gestion de l’hôtel
Thank you for giving us a positive review! We hope to see you again soon!
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Hampton Inn & Suites Olympia/Lacey, Gestion de l’hôtel
Thank you for giving us an excellent review! We hope to see you again soon!
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Hampton Inn & Suites, Gestion de l’hôtel
Thank you for being our guest and posting a five-star review!
par un voyageur
Publié le 4 mars 2024 sur Expedia
The staff was unpleasant
Commentaires de Gestion de l’hôtel
9 mars 2024 par Hampton Inn & Suites Olympia/Lacey, Gestion de l’hôtel
Dear Essence, At Hampton Inn & Suites, it is our goal that every guest has a great experience, and unfortunately, we have fallen short during your stay. We would like to offer you our sincerest apologies, and let you know we have talked with all employees who had shifts during your stay. In our meeting we went over the importance of a customer service mindset, as well as a friendly and respectful demeanor. I have confidence our team will improve from your feedback, and we hope the next time your travels bring you to Olympia, you will give us another chance.Respectfully, Hampton Inn & Suites Olympia/Lacey
par un voyageur
Publié le 3 mars 2024 sur Expedia
So comfortable
Commentaires de Gestion de l’hôtel
4 mars 2024 par Hampton Inn & Suites, Gestion de l’hôtel
Thank you for giving us a five-star review! We are excited to see you were happy during your stay, and we hope to see you again soon!
par un voyageur
Publié le 3 mars 2024 sur Expedia
Facility was clean. Friendly staff. Close of highway. Easy to get to restaruants and stores etc
Commentaires de Gestion de l’hôtel
12 mars 2024 par Hampton Inn & Suites Olympia/Lacey, Gestion de l’hôtel
Thank you for your wonderful kind words about our hotel and our staff. We cannot wait to welcome you back!
par un voyageur
Publié le 27 févr. 2024 sur Expedia
We chose this hotel specifically for the pool, but the pool heater was broken so the water was too cold to swim. Also, the TV remote did not work. The staff were friendly and helpful.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Guest Services, Gestion de l’hôtel
Dear Guest,We are truly sorry for your experience in our pool.It is our goal that every guest has a great experience during their stay, and unfortunately, we have fallen short. We would like to offer you our sincerest apologies for the inconvenience. The pool had an unexpected maintenance issue, but the parts to fix it are on the way.We also wanted to let you know that we have talked to our housekeeping supervisors and are coming up with a plan to make sure all TV remotes work properly.Thank you for your time and we hope you will choose to stay with us the next time your travels bring you to Olympia.Respectfully,Hampton Inn & Suites Olympia/Lacey
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Hampton Inn & Suites, Gestion de l’hôtel
Thank you for being our guest and posting a five star review!
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Hampton Inn & Suites, Gestion de l’hôtel
Thank you for giving us a positive review! We hope to see you again soon!
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Staff was gracious and prompt. I have two kids and they made it convenient to find eating options with suggestions. The room itself was big enough to accommodate us all let alone the cleanliness. I appreciate our stay here and the staff. Thank you
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Hampton Inn & Suites, Gestion de l’hôtel
Thank you for your wonderful kind words about our hotel and our staff. We are thrilled to be your hotel of choice while staying in Olympia. We cannot wait to welcome you back!
