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Sinclairs Retreat Ooty

3.5 star property
Family-friendly 3.5-star hotel near Ooty Lake

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Photo gallery for Sinclairs Retreat Ooty

Terrace/patio
Property amenity
Exterior
Billiards
Cafe

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Gorishola Road, Ootacamund, Tamil Nadu, 643 001
  • Place, Government Botanical Gardens
    ‪7 min drive‬
  • Place, Mudumalai National Park
    ‪8 min drive‬
  • Place, Ooty Rose Garden
    ‪8 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Premier Room, 1 Double Bed

Premier Room, 1 Double Bed

Premier Room, 1 Double Bed

  • Valley view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Valley view
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Exclusive Room

Exclusive Room

Exclusive Room

  • 83 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the area

Ooty

In entertainment district.Within 2 miles (3 km) of this Ootacamund hotel, you'll find Wax World and Muniswarar Temple. Ooty Rose Garden and Government Botanical Gardens are also within 3 miles (5 km).

What's nearby

  • Government Botanical Gardens - 7 min drive - 3.6 km
  • Union Church - 7 min drive - 4.3 km
  • Mudumalai National Park - 8 min drive - 5.0 km
  • Ooty Rose Garden - 8 min drive - 5.0 km
  • Ooty Lake - 10 min drive - 6.0 km

Getting around

  • Kateri Station - 33 min drive

Restaurants

  • ‪The Tea Factory - ‬5 min walk
  • ‪Preethi Palace Hotel - ‬6 min drive
  • ‪Blooming Garden Cafe - ‬8 min drive
  • ‪Sidewalk Cafe Ooty - ‬6 min drive
  • ‪Al Madina - ‬6 min drive

About this property

Sinclairs Retreat Ooty

Family-friendly 3.5-star hotel near Ooty Lake
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. Event space at this hotel measures 5195 square feet (483 square meters) and includes a conference center. A fitness center, a library, and a terrace are also featured at the family-friendly Sinclairs Retreat Ooty. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ootacamund hotel.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 5195 sq ft of conference space
  • 483 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Conference center
  • Business facilities
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sinclairs Retreat Ooty offers 81 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Free children's club
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of INR 1,300; reservation required
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Library
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (55 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Sinclairs Retreat Ooty

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1800.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 7000 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: INR 1800.0 per day
  • Hosted evening meal: INR 1300

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Ooty Sinclairs
Sinclairs Ooty
Sinclairs Retreat Hotel
Sinclairs Retreat Hotel Ooty
Sinclairs Retreat Ooty
Sinclairs Retreat Ooty Hotel Ootacamund
Sinclairs Retreat Ooty India
Sinclairs Retreat Ooty Hotel
Sinclairs Retreat
Sinclairs Retreat Ooty India/Ooty (Udhagamandalam)
Sinclairs Retreat Ooty Hotel
Sinclairs Retreat Ooty Ootacamund
Sinclairs Retreat Ooty Hotel Ootacamund

Frequently asked questions

How close is Sinclairs Retreat Ooty to the airport?

Sinclairs Retreat Ooty is 66.8 mi (213-min drive) away from the Coimbatore (CJB) airport, the closest popular airport to the property.

How much does it cost to stay at Sinclairs Retreat Ooty?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Sinclairs Retreat Ooty on Jul 8, 2026 start from CA $71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sinclairs Retreat Ooty have an airport shuttle?

Sinclairs Retreat Ooty offers a shuttle from the airport to the hotel 24 hours a day, for a charge of INR 7000 per vehicle.

Does Sinclairs Retreat Ooty offer free breakfast?

Sinclairs Retreat Ooty offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Sinclairs Retreat Ooty?

No, there is no casino at this hotel.

What time is check-in at Sinclairs Retreat Ooty?

Check-in start time: noon; Check-in end time: anytime.

Is there free parking at Sinclairs Retreat Ooty?

This hotel offers free self parking.

Does Sinclairs Retreat Ooty have a pool?

Sinclairs Retreat Ooty does not have a pool.

Does Sinclairs Retreat Ooty have a restaurant?

Yes, there is a restaurant on site.

Does Sinclairs Retreat Ooty have a spa?

There are no spa services available at this hotel.

How close is Sinclairs Retreat Ooty to downtown Ootacamund?

Sinclairs Retreat Ooty is 0.3 mi away from Thalayathimund.

Sinclairs Retreat Ooty Reviews

Reviews

6.4
Rating 10 - Excellent. 15 out of 77 reviews
Rating 8 - Good. 23 out of 77 reviews
Rating 6 - Okay. 12 out of 77 reviews
Rating 4 - Poor. 14 out of 77 reviews
Rating 2 - Terrible. 13 out of 77 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Vandana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in the room had prior guest’s trash and the bed and bathroom smelled terrible. The couch had blood stains. Gave my laundry to be cleaned and it came back stinking like urine. The food was also bad.
Stayed 4 nights in Jan 2024
Verified

2/10 Terrible

Rajesh

Liked: Cleanliness
I wanted to tell the cons. first 1.) Property is away from ooty town. You need ken vehicle 2.) You cant have outside food, you will be forced to eat hotel food, there are no any varieties and very pathetic taste and dishes. I will give 2/10 for food and its overpriced 3.) The road to this hotel from ootty is in pathetic condition 4.) Room service and e evrything closes by 10 so if you have party with friends and want something..no options as no outside food and no inside
Verified

4/10 Poor

Laxman Dilip

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
View from the room is amazing , but the when we opened the washroom door there was a strange awful odor in the washroom, the in room dining menu sucks it’s barely any menu … the breakfast was good with so many options …. The staff were great in greeting , but the room lacks so many amenities, no iron , no hot water 24/7 , no fridge , on some occasions our room service was horrible we had to call like 3 times to enquire about the order ….. it’s barely a 3 star resort …..
Stayed 4 nights in Apr 2022
Verified

10/10 Excellent

SUNIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, clean and luxurious interiors

Pleasant stay , we enjoyed. Most important highlight was friendliness of all the staff. Clean and luxurious room. Food is nice with little variety to offer.
View from our room at sinclair
Stayed 3 nights in Apr 2022
Verified

6/10 Okay

DAYANAND

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place not as stated

Hotels.com should not advertise this hotel. Services are very limited. Place is not 1.6 Km from Ooty center. It is nearly 7 KM. Maps does have the right direction. I think i should be refunded part of my cost. Would not recommend to friends.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Mohammed

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst experience

Not worth the money
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Jag

Liked: Cleanliness, staff & service
Disliked: Amenities
The property looks very pretty and has a nice view of the city. sadly our stay was a bit disappointing as we had chosen this hotel due to it having a spa. they never advised in advance that the spa was closed for renovation. so we payed a much higher price for a hotel that had no spa or internet. the internet did not work during our entire stay. considering some of the phones did not get a signal at the property, that mean being out of touch and not being able to research places to see. so overall a disappointing stay. the only bright side is that the staff was very nice. in the future the hotel SHOULD list on it's website that it's spa is not working. honestly if we had been not as nice customers we would have had a fit over the false advertising.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Suyog

Liked: Staff & service, property conditions & facilities, room comfort

Beautiful Hotel at Beautiful place

The stay was excellent but few suggestions. They are lacking hair dryers in each room, they should have lights in cupboards. The kettles were not properly cleaned.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good,staff specially Front Office,House keeping Bharat are really good
Stayed 3 nights in Jun 2019
Verified

2/10 Terrible

MILIND

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sinclair's --- The Wort Ever Hotel in Ooty

The Worst Ever Stay in My Life... Its the Worst Hotel in the Entire Ooty I had been stayed in this hotel from 28.05.2019 to 30.05.2019. The Rooms are very dirty, washrooms are looks like pubic toilets. No cleanliness in the entire hotel, the entire hotel looks like a cost cutting museum. The Restaurant is the worst part of the hotel, F&B manager Mr. Andrew is arrogant & have no command on the daily upkeep & cleanliness of the hotel. Overall its the worst ever stay in my life. Dont book this Hotel .
Stayed 2 nights in May 2019
Verified

8/10 Good

NT

Liked: Staff & service, amenities, property conditions & facilities
Great staff. Great location. Bathtub had no shower curtain. Breakfast was great. Property manager was responsive to our requests.
Stayed 2 nights in May 2019
Verified

8/10 Good

Naresh

Liked: Cleanliness, staff & service
Disliked: Room comfort

Visit at Sinclairs Retreat.

Areas of improvement: food menu options, Internet was pretty bad in the hotel. And the hotel needs to have more directions to the hotel. Elevation and the gardens in the resort were wonderful.
Stayed 2 nights in May 2019
Verified

8/10 Good

siddharta

Liked: Staff & service, property conditions & facilities, room comfort
It was good journey , good food and great people. They can give some attention to odour in lobby as well as corridor.
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu of Room sevices is very very limited. Although more items are required in the restuarant, they are not provided in the room.
Stayed 4 nights in Apr 2019
Verified

6/10 Okay

SANJAY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Breathtaking location

Excellent location. Overpriced and the rooms need so much attention. For the price, not worthy. Service is really good and so is the food. Overall experience was good. Hope they seriously upgrade the rooms as they are really dull.
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All service are good and satisfied with service. Good property
Stayed 5 nights in Feb 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was really a bad experience staying at Sinclairs.firstly the reception guy was unable to find the expedia voucher received from expedia.We waited for an hour before we could check in.On entering the room the bedsheets were all dirty and old.The pillow was too soft without any proper material in it .There were very less sockets and that too not working.The bathroom was quite small.Also to add was the disapoointing breakfast. It was a 2 star property at the rate of 4 star. Really a first time bad experience through Expedia.
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

krishna

Disliked: Cleanliness, property conditions & facilities, room comfort

Pathetic hotel except the scenery outside.

This hotel only looks good on the outside. Inside it’s crap and dirty. Beds are in horrible condition. Bathrooms are pathetic. Sinks only give u hot water and no warm water. When u shower, water leaks into the toilet and no soap holders. Hallways smell like toilet. One of the pathetic experience for me ever after paying 100$ a night.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Harsh Vardhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing
Stayed 2 nights in Dec 2018
Verified

4/10 Poor

Evelyne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Propreté douteuse, réservation pour une chambre de luxe au final une chambre sale, salle de bain pas propre, linge de toilette gris et abattant des toilettes cassé
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

ADNAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and stuff are extra ordinary. Hotel location is great.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and stuff are good. This is one of the best property in ooty
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Rooms were small and felt conjested

Rooms were small and were expensive With not that good view
Stayed 1 night in Jun 2018
Verified

4/10 Poor

Harshad

Disliked: Property conditions & facilities, room comfort

In need of urgent refurbishments.

Have stayed in this hotel before in 2015. The standard has gone down since. Bed linen and towels has long passed it's use by date. Shame because the location is excellent. In need of urgent refurbishment.
Stayed 3 nights in Jan 2018
Verified

8/10 Good

Shrinivas

Liked: Staff & service, property conditions & facilities, room comfort
Stay was amazing . we have enjoyed the stay . Food quality was very good . However few hindi & english news TV Challen should be made available
Stayed 3 nights in Nov 2017