6/10 Okay
Gabby
Travelled with group
Apr 20, 2026
it was an absolute nightmare checking in. To make a long story short, they said my credit card was showing up as not authorized, but it clearly went through on my bank statement (i also showed them) I had to call my bank and ask them and they said it showed us authorized and that the hotel was trying to charge it like seven more times. it then resulted in a three-way call with me my bank in the hotel. The hotel was just not being extremely helpful and my bank was trying to explain to them that it showed as authorized and that it went through. my bank asked if they would wait 24 hours for the pending charge to fully go through on their end because they were clearly doing something wrong and luckily they did and it ended up being resolved, but I definitely would not stay here again! on top of that, there was mold in the showers. The showerhead was broken. It just did not feel very clean.
Gabby
Stayed 2 nights in Apr 2026

































