Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
2,9 Service et personnel
2,9 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mai 2022 sur Hotels
par ARNAUD de rambouillet
une horreur
Publié le 14 mars 2016 sur HotelsA éviter ! hyper sale; moche; lugubre et sentant mauvais. J'avais pris 2 chambres dont une pour mes enfants qui en gardent un souvenir horrible.
Pas cher il est vrai mais absolument pas au niveau d'un entrée de gamme quelconque.
Nous sommes évidemment partis sans passer par le petit déjeuner
Commentaires de Gestion de l’hôtel
21 mai 2016 par Front Desk Manager, Gestion de l’hôtel
Je vous remercie pour votre commentaire. Toute préoccupation que vous avez eu pendant votre séjour, vous pourriez avoir porté à notre attention. Nous essayons de notre mieux pour fournir nos clients avec un environnement propre et sécuritaire. Nous fournissons également, fondée sur les exigences Wyndham le meilleur petit déjeuner de qualité pour nos clients. Encore une fois, je vous remercie pour votre commentaire.
par Jean-Pierre de COWANSVILLE
Des épais
Publié le 3 janv. 2015 sur HotelsDes épais
par un voyageur
Publié le 23 févr. 2024 sur Expedia
They lied about early check in and charged me extra to check in an hour early knowing I was there for a funeral and had to get cleaned up and dressed . The place was dirty. The pool was closed . The outside was filled with drunks
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay. Your feedback is invaluable, and we will address the issues raised to prevent similar occurrences in the future. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Terrible
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Cynthia, Gestion de l’hôtel
Angel, we are sorry you were unhappy with your stay.Had you informed us of any issues you were having,the front desk would have been more than happy to assist you.
par un voyageur
Highly disappointed
Publié le 19 févr. 2024 sur HotelsMade reservations.2 days later after driving 1100 miles they called me at 5:45 and said there were no more available rooms how can that be if i already had reservations not pleased finally found 1 room available about 10:30 that night and set me back an additional three hundred
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Cynthia, Gestion de l’hôtel
We are sorry for what happened to you. Somehow we ended up getting overbooked. Unfortunately that does happen sometimes. We did refund you on the 17th at 5:28pm. Again we apologize for the mixup.
par un voyageur
DISGUSTED WITH EVERYTHING
Publié le 19 févr. 2024 sur HotelsIt was horrible. We checked in n found out there is no wifi, only in the lobby-there is no complimentary breaksfast- the room eas not clean-the pool was dirty and dark tunnels to get to your room, not to mention the area is not safe at all. My husband walked next door and the workers told him he shouldnt be in this area at night. They own the pawn shop with guns n even close at 6pm
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Cynthia, Gestion de l’hôtel
We are sorry that you weren't satisfied with your stay. We do offer a light Continental Breakfast from 6am-9am. Unfortunately with the weather we had over the weekend with the wind and rain,we were unable to service the pool.We don't have tunnels. We have outside entrances to our rooms and the lighting is on a timer. Again with the rains,it was dark earlier than normal. If you had any issues with your room,had you brought it to the attention to the front desk,we would have been more than happy to take care of your issue.As for this area being unsafe,it's actually very safe. We have had no issues with any crime on our property even with us being off a busy highway.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
I love this place
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you love our place. Providing a memorable and enjoyable experience for our guests is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Breakfast was horrible no selection and threaten to charge you $10 if not eaten in small dirty area
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback with us. We're disappointed to hear about your experience with our breakfast service. Please accept our sincerest apologies for any inconvenience caused. We will address the issues you've raised with our team to ensure improvements are made promptly. Sincerely, Hotel Manager
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Cynthia, Gestion de l’hôtel
Thank you Eddie for taking the time to rate your stay with us. We do try to make sure our guests have a pleasant stay when they are with us.We hope the next time you are in this area you choose us again for your lodging needs.
