Note fondée sur 1 007 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mars 2024 sur Expedia
Gros négatif le stationnement
Commentaires de Gestion de l’hôtel
5 mars 2024 par HotelMgmt, Gestion de l’hôtel
Jessica, we are thankful you took the time to offer your feedback. It is wonderful your stay was impressive but we regret parking caused you any difficulty. We hope to learn more so that we can win you over in every aspect of your future stays here at DoubleTree by Hilton Orlando Downtown!
par un voyageur
Publié le 22 avr. 2024
Clean and friendly
Commentaires de Gestion de l’hôtel
25 avr. 2024 par HotelMgmt , Gestion de l’hôtel
Thank you, Dominique, for the kind review. It's great to hear that the cleanliness and friendliness at DoubleTree by Hilton Orlando Downtown met your expectations. These are areas we pride ourselves on, and your feedback is much appreciated. Looking forward to welcoming you back soon for another pleasant stay!
par un voyageur
Good but not perfect
Publié le 18 mars 2024 sur HotelsThere was mold by the east window in the safe, didn’t work, but maintenance immediately showed up and resolved the issues.
Commentaires de Gestion de l’hôtel
20 mars 2024 par HotelMgmt , Gestion de l’hôtel
Thank you for your review, John. While we regret you endured those initial oversights, we are pleased the team was able to resolve your concerns swiftly. We hope you will continue to visit DoubleTree by Hilton Orlando Downtown in the future.
par un voyageur
Publié le 17 mars 2024 sur Expedia
No thank you
Commentaires de Gestion de l’hôtel
20 mars 2024 par HotelMgmt, Gestion de l’hôtel
April, we are proud we earned a perfect score from you. Thank you for choosing DoubleTree by Hilton Orlando Downtown and reviewing your experience. We hope to welcome you again!
par un voyageur
Publié le 17 mars 2024 sur Expedia
Everything was good
Commentaires de Gestion de l’hôtel
18 mars 2024 par HotelMgmt, Gestion de l’hôtel
Thank you for your outstanding review! We loved welcoming you to DoubleTree by Hilton Orlando Downtown and ensuring all of your travel needs were met. We hope to do it again very soon!
par un voyageur
Publié le 17 mars 2024 sur Expedia
Parking and breakfast should be included in the price of this hotel.
Commentaires de Gestion de l’hôtel
18 mars 2024 par HotelMgmt, Gestion de l’hôtel
Terri, we are glad you had time to review your stay and appreciate your honest insights. We regret some of our rates did not suit your preferences and will discuss this internally. Hopefully, we can impress you further in the future.
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Hotelmgmt, Gestion de l’hôtel
It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon, Illyanis!
par un voyageur
Publié le 16 mars 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
18 mars 2024 par HotelMgmt, Gestion de l’hôtel
We are proud to learn your stay was perfect all around, Brianna. We hope you will choose DoubleTree by Hilton Orlando Downtown whenever you are in town!
par un voyageur
Publié le 15 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 avr. 2024 par HotelMgmt, Gestion de l’hôtel
We are sorry to see your low rating and hope that you will give us another chance to create a better experience for you.
par un voyageur
Publié le 12 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par HotelMgmt, Gestion de l’hôtel
Your perfect score has brightened our day, thank you! Come back soon, Nick!
