Ratings based on 1,302 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Avon Park
Posted Feb. 3, 2024 on Expedia
Large room but poor lighting especially at the vanity/sink. Tub was old and junky looking.
Comment from Hotel Management
Mar. 7, 2024 by Zack, Front Office Manager, Hotel Management
We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and will use them to address areas for improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.
by A traveller
Posted Feb. 1, 2024 on Expedia
i have been trying for a month to get a dam receipt!
Comment from Hotel Management
Mar. 7, 2024 by Zack, Front Office Manager, Hotel Management
We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and will use them to address areas for improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.
by A traveller
Posted Jan. 29, 2024 on Hotels
The room was very comfortable and spacious. The breakfast was fantastic. The staff was very friendly. We would definitely stay here again. The only negative was the additional cost for parking.
Comment from Hotel Management
Mar. 7, 2024 by Zack, Front Office Manager, Hotel Management
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
by A traveller
Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Mar. 7, 2024 by Zack, Front Office Manager, Hotel Management
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
by A traveller
Posted Jan. 27, 2024 on Hotels
Comment from Hotel Management
Mar. 7, 2024 by Zack, Front Office Manager, Hotel Management
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
by A traveller
Posted Jan. 20, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by Zack, Front Office Manager, Hotel Management
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
by A traveller from White Rock
Posted Jan. 18, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by Zack, Front Office Manager, Hotel Management
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
by A traveller
Posted Jan. 16, 2024 on Expedia
The whole weekend experience at the property was relaxing and friendly.
Comment from Hotel Management
Mar. 7, 2024 by Zack, Front Office Manager, Hotel Management
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
by A traveller
Posted Jan. 15, 2024 on Expedia
This is a nice, relaxing hotel. I like the layout of the rooms and the free breakfast and happy hour are great.
Comment from Hotel Management
Jan. 15, 2024 by Yajaira, Hotel Management
Thank you for your feedback concerning your recent stay at Embassy Suites by Hilton Orlando International Drive ICON Park. We strive to provide gracious, personalized service and can only do so with sincere and honest feedback from our guests. We are thrilled to hear that we were able to meet your expectations and deliver the guest service that is synonymous with the Hilton brand. We do hope to welcome you back to Embassy Suites ICON Park in the near future.
by A traveller
Posted Jan. 12, 2024 on Hotels
Comment from Hotel Management
Jan. 15, 2024 by Yajaira, Hotel Management
Thank you for your feedback concerning your recent stay at Embassy Suites by Hilton Orlando International Drive ICON Park. We strive to provide gracious, personalized service and can only do so with sincere and honest feedback from our guests. We are thrilled to hear that we were able to meet your expectations and deliver the guest service that is synonymous with the Hilton brand. We do hope to welcome you back to Embassy Suites ICON Park in the near future.
