Ratings based on 2,565 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 31, 2024 on Expedia
Well kept property. Could do without high pressure sales when checking in but guess we expected it with being a vacation club. Would consider longer stay in future
Comment from Hotel Management
Feb. 2, 2024 by etx-LillVazquez, Hotel Management
Please accept our apologies for the challenges you experienced during your stay with us. Please know this is a rare occurrence and we are dedicated to providing outstanding service to all guests and your concerns will be addressed. We hope you’ll give us the chance to restore your trust in us in your future travels.
by A traveller
Posted Jan. 31, 2024 on Expedia
Everything good, the only thing they have to improve is the location at maps because it drives you to the back of the resort and if it happens like me that arrived at 12:30 am that will be closed, so it was tricky to get to the front and main entrance, but I did however it was an inconvenience. Otherwise everything was really nice.
Comment from Hotel Management
Feb. 2, 2024 by etx-LillVazquez, Hotel Management
Thank you for taking the time to complete and return our survey. Your comments are valuable to us and we appreciate you taking the time to describe your experience. Your feedback will help us in continuing to deliver unparalleled hospitality, provide exceptional customer service, and offer quality accommodations to all our guests.
by A traveller
Posted Jan. 31, 2024 on Hotels
Comment from Hotel Management
Feb. 2, 2024 by etx-LillVazquez, Hotel Management
Thank you for taking the time to complete and return our survey. Your comments are valuable to us and we appreciate you taking the time to describe your experience. Your feedback will help us in continuing to deliver unparalleled hospitality, provide exceptional customer service, and offer quality accommodations to all our guests.
by A traveller
Posted Jan. 30, 2024 on Expedia
It felt like home
Comment from Hotel Management
Jan. 30, 2024 by etx-LillVazquez, Hotel Management
Thank you for taking the time to complete and return our survey. Your comments are valuable to us and we appreciate you taking the time to describe your experience. Your feedback will help us in continuing to deliver unparalleled hospitality, provide exceptional customer service, and offer quality accommodations to all our guests.
by A traveller from Boston
Posted Jan. 30, 2024 on Expedia
Spectacular property!!
Comment from Hotel Management
Jan. 30, 2024 by etx-LillVazquez, Hotel Management
Thank you for taking the time to complete and return our survey. Your comments are valuable to us and we appreciate you taking the time to describe your experience. Your feedback will help us in continuing to deliver unparalleled hospitality, provide exceptional customer service, and offer quality accommodations to all our guests
by A traveller from Frederick
Posted Jan. 30, 2024 on Expedia
The building where we stayed sure need updating
Comment from Hotel Management
Jan. 30, 2024 by etx-LillVazquez, Hotel Management
Please accept our apologies for the challenges you experienced during your stay with us. Please know this is a rare occurrence and we are dedicated to providing outstanding service to all guests and your concerns will be addressed. We hope you’ll give us the chance to restore your trust in us in your future travels.
by A traveller
Posted Jan. 29, 2024 on Expedia
The good units condominium apartment
Comment from Hotel Management
Jan. 30, 2024 by etx-LillVazquez, Hotel Management
Thank you for taking the time to complete and return our survey. Your comments are valuable to us and we appreciate you taking the time to describe your experience. Your feedback will help us in continuing to deliver unparalleled hospitality, provide exceptional customer service, and offer quality accommodations to all our guests.
by A traveller
Posted Jan. 29, 2024 on Expedia
Convenient location, spacious rooms, friendly staff.
Comment from Hotel Management
Jan. 30, 2024 by etx-LillVazquez, Hotel Management
Please accept our apologies for the challenges you experienced during your stay with us. Please know this is a rare occurrence and we are dedicated to providing outstanding service to all guests and your concerns will be addressed. We hope you’ll give us the chance to restore your trust in us in your future travels.
by A traveller
Posted Jan. 29, 2024 on Expedia
Great stay and cost efficient for a quick trip planned at the last minute. Staff was professional and friendly. Parking was not great but it was College Nationals and a Soccer Tournament at ESPN so expected.
Comment from Hotel Management
Jan. 30, 2024 by etx-LillVazquez, Hotel Management
Thank you for taking the time to complete and return our survey. Your comments are valuable to us and we appreciate you taking the time to describe your experience. Your feedback will help us in continuing to deliver unparalleled hospitality, provide exceptional customer service, and offer quality accommodations to all our guests.
by A traveller from Sheboygan
Posted Jan. 29, 2024 on Expedia
Nice property and very quiet in January.
Comment from Hotel Management
Jan. 30, 2024 by etx-LillVazquez, Hotel Management
Thank you for taking the time to complete and return our survey. Your comments are valuable to us and we appreciate you taking the time to describe your experience. Your feedback will help us in continuing to deliver unparalleled hospitality, provide exceptional customer service, and offer quality accommodations to all our guests.
