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Ramada by Wyndham Hotel & Water Park

3.0 star property
Family-friendly 3-star hotel near Osceola Heritage Park

Choose dates to view prices

Photo gallery for Ramada by Wyndham Hotel & Water Park

Water park
Breakfast, lunch and dinner served
Water park
Lobby
Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Kissimmee, FL
  • Place, Crystalbrook Golf Course
    ‪1 min walk‬
  • Place, The Ice Factory of Central Florida
    ‪11 min walk‬
  • Place, Osceola Heritage Park
    ‪2 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Water Park View)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Water Park View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • Sleeps 8
  • 4 Queen Beds

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About the area

Kissimmee

In shopping district.You'll find Osceola Heritage Park and Silver Spurs Arena within 2 miles (3 km) of this hotel. Also, Lake Tohopekaliga is within 3 miles (5 km) and Kissimmee Lakefront Park is within 6 miles (10 km).

What's nearby

  • Crystalbrook Golf Course - 1 min walk - 0.0 km
  • Osceola Center for the Arts - 10 min walk - 0.9 km
  • The Ice Factory of Central Florida - 11 min walk - 0.9 km
  • Remington Golf Club - 16 min walk - 1.4 km
  • Osceola Heritage Park - 2 min drive - 2.4 km

Getting around

  • Kissimmee Station - 6 min drive
  • Tupperware Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 24 min drive

Restaurants

  • ‪Wawa - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Melao Bakery - ‬4 min drive
  • ‪Dunkin' - ‬12 min walk

About this property

Ramada by Wyndham Hotel & Water Park

Family-friendly 3-star hotel near Osceola Heritage Park
Ramada by Wyndham Hotel & Water Park offers its guests a complimentary water park, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a hot tub, and a fitness center are also featured at the family-friendly Ramada by Wyndham Hotel & Water Park.

This 3-star Kissimmee hotel is smoke free.

  • 180 guestrooms or units
  • 3 levels
  • 6 buildings
  • Meeting rooms
  • Continental breakfast (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ramada by Wyndham Hotel & Water Park offers 180 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Beds feature down comforters. 43-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property entrance
Holiday Inn Resort Orlando Suites - Waterpark by IHG
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  • Pool
  • Hot tub
  • Pet friendly
  • Waterslide
3.9 out of 5, Good, 100 reviews
The price is CA $98
CA $171 total
includes taxes & fees
May 10 - May 11
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Pool gate
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free water park
  • Games
  • Gym
  • Heated pool
  • Hot tub
  • Lazy river
  • Playground
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The water park, slides, and lazy river are closed Monday-Wednesday. The outdoor pool, children's playground, bounce house, and arcade rooms are open daily. The property will not charge a resort fee for nights the water park is closed. In March, the water park is open Wednesday-Sunday 10 AM-7 PM.

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 32.92 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Parking
  • Pool access
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Flamingo Resort
Flamingo Resort Waterpark
Flamingo Waterpark
Flamingo Waterpark Kissimmee
Flamingo Waterpark Resort
Flamingo Waterpark Resort Kissimmee
Waterpark Flamingo
Clarion Resort Water Park
Clarion Resort & Waterpark Hotel Kissimmee
Clarion Resort And Waterpark
Clarion Hotel Waterpark

Frequently asked questions

How close is Ramada by Wyndham Hotel & Water Park to the airport?

Ramada by Wyndham Hotel & Water Park is 6.4 mi (16-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at Ramada by Wyndham Hotel & Water Park?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at Ramada by Wyndham Hotel & Water Park on Apr 14, 2026 start from CA $66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ramada by Wyndham Hotel & Water Park have an airport shuttle?

Airport shuttle services are not available at Ramada by Wyndham Hotel & Water Park.

How close is Ramada by Wyndham Hotel & Water Park to the beach?

This hotel is 18 mi (22-min drive) from Hideaway Bay and 18.2 mi (23-min drive) from Getaway Glen. Don't forget your sunscreen!

Does Ramada by Wyndham Hotel & Water Park offer free breakfast?

Ramada by Wyndham Hotel & Water Park offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Ramada by Wyndham Hotel & Water Park?

No, there is no casino at this hotel.

What time is check-in at Ramada by Wyndham Hotel & Water Park?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Ramada by Wyndham Hotel & Water Park?

Free parking is not available at this hotel.

Does Ramada by Wyndham Hotel & Water Park have a pool?

Ramada by Wyndham Hotel & Water Park features a children's pool. Guests can enjoy pool access from 10:00 AM to 7:00 PM.

Does Ramada by Wyndham Hotel & Water Park have a restaurant?

Yes, there is a restaurant on site.

Does Ramada by Wyndham Hotel & Water Park have a spa?

There are no spa services available at this hotel.

How close is Ramada by Wyndham Hotel & Water Park to downtown Kissimmee?

Ramada by Wyndham Hotel & Water Park is 3.4 mi away from Kissimmee.

Ramada by Wyndham Hotel & Water Park Reviews

Reviews

6.8
Rating 10 - Excellent. 686 out of 1997 reviews
Rating 8 - Good. 322 out of 1997 reviews
Rating 6 - Okay. 335 out of 1997 reviews
Rating 4 - Poor. 242 out of 1997 reviews
Rating 2 - Terrible. 412 out of 1997 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Arlene Frances

Stayed 2 nights in Mar 2026

10/10 Excellent

CHRISTOPHER, LAKE GEORGE

Stayed 4 nights in Feb 2026

2/10 Terrible

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great staff. The pictures online make you feel like you were catfished.
Stayed 6 nights in Dec 2025

10/10 Excellent

Sahadat

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2025

8/10 Good

CHRIS, elyria

Stayed 1 night in Jan 2026

10/10 Excellent

richard, Hernando

Stayed 1 night in Jan 2026

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is so old. It is very much in need of a renovation. The pictures on the ad make it look inviting but once you arrive you feel disappointed. Don’t stay here until they remodel it.
There was blood stains on the curtains.
Floor was dirty as hell.
Stayed 5 nights in Dec 2025

2/10 Terrible

Jennifer Alexandra

Travelled with group
Liked: Cleanliness
The water park was under construction and they made us pay the resort fee for the water park anyway. The courtesy shuttle left us at universal and once there we were informed there was no shuttle back so we were abandon in universal studios
Stayed 2 nights in Jan 2026

2/10 Terrible

Frenchele

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horrible food what food no food just some freaking cereal and yogurt what is that. The place would not even clean our room we had to beg n beg. They only cleaned the room one time. Then we had to keep getting our all sheets are all covers they were so horrible. The place talking about a resort more like motel with a pool most of the s*** did not even work only half the pool area worked. The service was just disgusting disgusting I would never ever want anyone to rent this place out for vacation nothing this place is horrible horrible!!!!! I travel a lot me and my family and never seen some place so horrible as this place I need my money back and I'm going to get my money back because they did not amount to anything I can't believe the services here they are disgusting.
Stayed 11 nights in Dec 2025

2/10 Terrible

Angelina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you can afford elsewhere then stay elsewhere! This place is everything creepy and disgusting. The food, the beds, the rooms, the playground, the shuttle service - that’s “free” - but it’s not free for all parks! Which is noted no where- and they wanted an up charge. Front desk wasn’t even “sorry/or accommodating “ for not advising prior.
Killed a bug…
“Breakfast options”
No one could see that before offering it to paying customers?????
Playground mold
Stayed 3 nights in Jan 2026

4/10 Poor

Daniel ca

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel is kind of old, including the room. They did not clean our room. Not the quality I am used for Wyndham. Price was ok but I would not stay here again.
Stayed 3 nights in Jan 2026

2/10 Terrible

Vidal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I'm not sure who has reviewed this place before but they were completely false. If i could give this place a zero star rating I would. Rooms were terrible, toilet was stained and bathroom didn't drain properly...Breakfast was basically bread alone with few fruits that were going bad. If you wanted a proper breakfast you had to pay extra. Waterpark slides were closed for repairs that clearly wasn't taking place and this wasn't communicated to us until the next morning. My family and I had to leave after the first night because it was unbearable and never even got a refund on the "resort fee" even though it was supposed to be refunded. This place definitely doesn't know the meaning of the word maintenance.
Stayed 3 nights in Dec 2025

2/10 Terrible

Tina Kathrine

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worse place i have stayed at in my 20 years of travel. Would never stay at this location again
Stayed 4 nights in Dec 2025

2/10 Terrible

James

Liked: Cleanliness
Disliked: Amenities
We had some really noisy neighbors that their kids basically were screaming most of the night and into the morning. Also, the breakfast was a joke. We had hard boiled eggs that you had to peel yourself. Toast that you had to warm yourself and cereal. That was terrible and the worst continental breakfast I’ve ever seen. We walked out..
Stayed 1 night in Dec 2025

2/10 Terrible

Juan

Disliked: Cleanliness, amenities, property conditions & facilities
Please read before booking. The water park in NOT open. Is under renovation. The buffet is boiled eggs bread,cereal and coffee. Rooms smell like mold and they are old. Stay in the first floor and kill a few cockroach. Maybe when ALL renovations take place will be a decent place to visit. But it can take a long time
Stayed 5 nights in Dec 2025

8/10 Good

MARISOL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, plenty of towels, great bed.
Stayed 1 night in Jan 2026

4/10 Poor

Rhonda

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Oh, I bet if I was here for my birthday he wanted to be at a water park and when I get there, let me know that the five when I worked it was only lazy river, and a pool that was should’ve been explaining the details when working also, I stayed in the room drink it with another person and the gentleman banged on my door at 10 AM. Think it fell on my kids to be quiet and it was not. My kids and I are flying to the front desk and Y is with me in bed and on the door that was very rude like I could even sleep after that my kids are terrified then wake up for breakfast at seven no food out and put his five year great attraction for the first time and it was terrible.
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Super clean
Stayed 1 night in Dec 2025

6/10 Okay

Renae Carol

Travelled with family
Liked: Staff & service
Boiled eggs and frozen biscuits.
Stayed 5 nights in Dec 2025

2/10 Terrible

Thomas

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The breakfast was bad de juice taste bad no hot milk
Stayed 6 nights in Dec 2025

2/10 Terrible

cheyenne, Chandler

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was one of the dirtiest bathroom I’ve ever seen in a hotel. There was stuff literally growing in the corners dead bugs in the bathroom floor. Hair all over the bathroom grime over flowing from grout in bathroom floor shower coating coming off and mold growing in the shower and bathroom corners. Bathroom door wouldn’t shut. The lamp cover by bed had blood stains all over it the room stunk so bad. Could hear people yelling and walking by room outside all night. The breakfast was really bad only biscuits no bacon or sausage as shown. No muffins or bagels as simple continental would have. Two boxes of cereal and a jug of milk and boiled eggs.. I don’t even normally leave reviews for bad experiences but wish someone would have wrote this before I stayed here . I told the front desk lady about how dirty our room was she said yes the bathrooms are bad and pretty outdated like she was def already aware ! And there were lots cheaper hotels in area the water park was mid. Stay somewhere else I’m a traveler so I’m used to hotels but this one is really bad
Stayed 1 night in Jan 2026

4/10 Poor

Janice Lynn

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was run down and dirty. There was visible grim on the door, walls, window shade and shower. There was very little water pressure in the bathroom at all. The "we inventory towels" sign was a little silly as I wasn't given any washcloths in my room to start with and one of the towels had a blood stain on it. Luckily we didn't spend too much time actually at the hotel. No information about breakfast (where and/or when it would be served) was given during check in or in our room. The pool, "waterpark" and play areas all had a ton of chipping paint and looked moldy and/or dirty. The hot tub was colder than the heated pool and we were still charged a resort fee when all that was really open was the pool and the lazy river. We were told all other things were out due to maintenance. I understand that can happen but $25/night for the lazy river is a little crazy, especially because most hotels at least have a pool and hot tub and aren't charging for that. The employees were all very kind and that is the one and only bright spot on this
Stayed 3 nights in Dec 2025

2/10 Terrible

Jessica

Travelled with family and small children
Disliked: Cleanliness, amenities
Hotel is listed as a waterpark, but upon check in we were notified it was out of service. Decided since we are travelling with kids, we only booked because they wanted to be in the waterpark, we then decided to refuse to check in and they are not refunding our money. Such a scam!! No one answering the phone as well to discuss this.
Stayed 2 nights in Dec 2025

2/10 Terrible

Deborah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in, we were given the wrong room. Then the smell of the room was awful & immediate. There was a smell of must & sulfur. We complained but were told that thats florida water. We did not get every 3rd day housekeeping as advertised, we had to request the service but even then housekeeping didnt come. So, if you want on vacation to empty your garbage, grab your own towels from front desk, throwing the used towels outside your door in hopes they would get back...this place was AWFUL. The shuttle did not go to every park for free, the staff recommended not taking it, if you were going to Epcot, as we did, they advised the driver will take you to Disney springs and then you can take a disney bus to disney world. This place had a nasty surprise for us every day...there are a fee restaurants with in blocks...a great Wing restaurant 2 blocks away...this is the ONLY plus to staying here. The hottub didnt have warm water, the slides were shutdown, looked permanent, so...things were not as they appeared in the photos. If you have booked a stay here we recommend CANCELING!!!!!!
Stayed 12 nights in Dec 2025

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was so outdated and run done. The room had a terrible smell. The waterpark was not open the whole time we were there. The free breakfast was awful. Overall, I would not recommend.
Stayed 2 nights in Jan 2026