Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mars 2024 sur Expedia
They won't give me my refund for the room that I never use
Commentaires de Gestion de l’hôtel
9 mars 2024 par Zahra J., Gestion de l’hôtel
Hello Loreto,I hope this message finds you well. I have investigated this matter and see that you wished to cancel your reservation after arriving before check-in time. We then advised you to cancel through the website you used to book, due to us not being able to alter reservations made via 3rd party sites. However, we never received approval from them to cancel.If you would like a refund, please contact the customer service team on the site you used to book.Thank you for your time.
par un voyageur
Definitely Going Back!
Publié le 3 mars 2024 sur HotelsWe have been to the casino before but never stayed in a room. The room was really nice and it has a jetted tub in the bathroom, I thing every room there has a jetted tub? The price was great too! Under $200. The gaming area was fun too. A little small but a great selection of games to play!
Commentaires de Gestion de l’hôtel
9 mars 2024 par Zahra J., Gestion de l’hôtel
Hello Angela!Thank you so much for your positive review - we're so glad to hear you had a great stay with us! We appreciate you taking the time to give us your feedback and hope to see you again soon. (Also, just FYI, jetted tubs are only available in our deluxe rooms.)
par un voyageur
Publié le 2 mars 2024 sur Hotels
par un voyageur
Publié le 14 févr. 2024 sur Expedia
The property and service were great, but the bill was higher than expected when booking.
par un voyageur
Publié le 12 févr. 2024 sur Hotels
par un voyageur
Publié le 10 févr. 2024 sur Expedia
Nice clean room
par un voyageur
Publié le 8 févr. 2024 sur Hotels
par un voyageur de Kennewick
Publié le 6 févr. 2024 sur Expedia
par un voyageur
Publié le 6 févr. 2024 sur Expedia
It was subpar
Commentaires de Gestion de l’hôtel
9 mars 2024 par Zahra J., Gestion de l’hôtel
Hello Taylor,I'm sorry to see you had a disappointing experience at our property. I've tried looking into your stay, but don't see any notes made. I welcome you to reach out to us so we can remedy any issues that may have arisen with your reservation.Thank you so much for your time.
par un voyageur
Publié le 4 févr. 2024 sur Hotels
