Ratings based on 188 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
71% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Nov. 24, 2023 on Expedia
Very nice hostel. All the beds come with curtains. The common room is big and has a kitchen/fridge/microwave but no cooking stove. The bathrooms are kept clean. A few stains on the carpet/chairs but nothing serious. Overall a good hostel and i will come back :)
Comment from Hotel Management
Nov. 24, 2023 by t, Hotel Management
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay at our hostel. It's wonderful to know that you appreciated the curtains on the beds, the spacious common room with kitchen amenities, and the cleanliness of the bathrooms.We take note of your mention about some stains on the carpet and chairs, and we appreciate your understanding. Your feedback is valuable to us, and we'll make sure to address these minor issues to enhance the overall experience for our guests.We look forward to welcoming you back on your next visit! If you have any specific suggestions or preferences for your future stays, please feel free to let us know. Safe travels, and thank you for choosing our hostel!
4 out of 5
by A traveller from Canada

Posted Jul. 4, 2019 on Expedia
We booked a private room for 2, it was very nice. It felt very safe. The location is great , 3 min walking distance from tsuruhashi station. There is also a convenience store downstairs open 24/7. You are not allowed to eat /drink in the room. Also , you have to be quite in the room since its a dorm. The biggest con is that there is no elevator, we had a huge bag to carry up to the second floor! You can always ask help if needed.
Comment from Hotel Management
Jul. 6, 2019 by Sun , Hotel Management
Thank you very much for your review of your recent stay at our guest house. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about our service and facility that need updating. Your kindness is highly appreciated!
5 out of 5
by A traveller

Phenomenal stay

Posted Jun. 17, 2019 on Hotels
Our first time to Japan and we couldn't have found a better place. Conveniently located near the metro stations and ticket discount store. Onsen and Life super market 10-15 min walk. Friendly staff.
Comment from Hotel Management
Jun. 18, 2019 by Sun , Hotel Management
Thank you for sharing your grate review! We are glad to hear that you were satisfied with our services. We hope we was able to help you to enjoy staying Osaka. Also I will see you later hopefully.
4 out of 5
by A traveller

Acceptable dorm hotel

Posted May 27, 2019 on Hotels
This is a dormitory style hotel. If you want you can interact with new faces quite a fair bit. Most of the rooms are on the 2nd and 3rd floors, but there isn't an elevator. However, if you are backpacking it shouldn't be that much of a problem. The nearby facilities are pretty okay. Food are just a few steps away. And the premises have a washing machine + dryer, makes it convenient for travellers that are staying for long period of time.
Comment from Hotel Management
May 27, 2019 by Sun , Hotel Management
Thank you very much for your review of your recent stay at our guest house. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about our service and facility that need updating. Your kindness is highly appreciated!
5 out of 5
by A traveller from Bangkok, Thailand

Posted Mar. 21, 2019 on Expedia
Clean, Convenience, good hospitality, near train station
Comment from Hotel Management
Mar. 23, 2019 by Sun Village Tsuruhashi, Hotel Management
We were delighted to read your good review of our guest house! We appreciate your patronage and look forward to having you back again soon.
5 out of 5
by A traveller

Posted Jan. 1, 2019 on Expedia
Staff are very nice. The share room is very cozy and the dorm is quiet. The whole environment is very clean. It is also very convenient, its next to family mart and near to the mtr station. I will definately come back again.
Comment from Hotel Management
Jan. 3, 2019 by Sun Village Tsuruhashi, Hotel Management
Thank you for sharing the beautiful comment and that we appreciate you for using our guest house! It will be honored to serve you for making your satisfaction as it is our priority!! If you have any opportunities to visit Osaka someday, please come our guest house again!
5 out of 5
by A traveller

Posted Dec. 28, 2018 on Expedia
Comment from Hotel Management
Dec. 29, 2018 by Sun Village Tsuruhashi, Hotel Management
Thank you for giving us the good evaluation! We think you had a good experience while you stayed in our guest house! Your kindness for us is highly appreciated!
5 out of 5
by A traveller

Great stay!!

Posted Dec. 28, 2018 on Hotels
This hostel is big and has many bunks! Regular bunks-not the capsule type. Very warm and cozy feel to it and plenty of toilets and shower rooms-so no waiting around :) many food shops and stores nearby. I highly recommend here :D
Comment from Hotel Management
Dec. 29, 2018 by Sun Village Tsuruhashi, Hotel Management
Thank you for sharing your feedback regarding your stay! We are continually trying to improve the variety and quality that we offer. Thank you for staying at our guest house and we hope that you will consider us for your next trip!
4 out of 5
by A traveller

Posted Dec. 17, 2018 on Hotels
Comment from Hotel Management
Dec. 21, 2018 by Sun Village Tsuruhashi, Hotel Management
Thank you for giving us the good evaluation! We think you had a good experience while you stayed in our guest house! Your kindness for us is highly appreciated!
3 out of 5
by A traveller

Posted Dec. 6, 2018 on Expedia
slipper smelling.. overally not bad.
Comment from Hotel Management
Dec. 8, 2018 by Sun Village Tsuruhashi, Hotel Management
Thank you very much for choosing to stay with us in our guest house. We regret that we were unable to meet your expectations such as smelling about slippers and have taken your points into consideration for possible improvements in the future. We truly hope to have the opportunity to welcome you back on another visit to Osaka, and wish you a great day ahead.