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Centara Grand Hotel Osaka

5.0 star property
5-star luxury hotel near Nipponbashi, connected to a shopping center

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Photo gallery for Centara Grand Hotel Osaka

5 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby
1 bedroom, in-room safe, blackout drapes, iron/ironing board
Rooftop terrace
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Nambanaka, Naniwa-ku, 2-11-50 33, Osaka, Osaka Prefecture, 556-0011
  • Nipponbashi
    ‪3 min walk‬
  • Kuromon Ichiba Market
    ‪9 min walk‬
  • Tsutenkaku Tower
    ‪11 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪45 min drive‬

Room options

View all photos for Family Room (Miyabi Club Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Family Room (Miyabi Club Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Miyabi Club Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Miyabi Club Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Rei Premium Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Rei Premium Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite (Miyabi Club Floor)

Club Suite (Miyabi Club Floor)

Club Suite (Miyabi Club Floor)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, Corner (Miyabi Club Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Club Room, Corner (Miyabi Club Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Corner (Rei Premium Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, Corner (Rei Premium Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Rei Premium Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room (Rei Premium Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room (Yu Standard Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Family Room (Yu Standard Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Corner (Yu Standard Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, Corner (Yu Standard Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Yu Standard Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room (Yu Standard Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Yu Standard Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Yu Standard Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (Rei Premium Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Family Room (Rei Premium Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room (Miyabi Club Floor)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room (Miyabi Club Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the area

Osaka

Namba stay.Within a 10-minute walk of this Namba hotel, you'll find Nipponbashi and Kuromon Ichiba Market. Hozenji-Yokocho Alley and Dotonbori Glico Sign are also within 2 miles (3 km).

What's nearby

  • Nipponbashi - 3 min walk - 0.3 km
  • Kuromon Ichiba Market - 9 min walk - 0.8 km
  • Tsutenkaku Tower - 11 min walk - 0.9 km
  • Dotonbori Glico Sign - 13 min walk - 1.2 km
  • Kyocera Dome Osaka - 3 min drive - 2.9 km

Getting around

  • Namba Station (Nankai) - 5 min walk
  • Osaka-Namba Station - 12 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪Tullly's Coffee - ‬3 min walk
  • ‪Tully's Coffee - ‬3 min walk
  • ‪Brooklyn Roasting Company - Namba - ‬2 min walk
  • ‪龍旗信RIZE 大阪なんば店 - ‬1 min walk
  • ‪イタリア大衆食堂堂島グラッチェ なんば店 - ‬1 min walk

About this property

Centara Grand Hotel Osaka

5-star luxury hotel near Nipponbashi, connected to a shopping center
Centara Grand Hotel Osaka offers its guests a full-service spa and a 24-hour fitness center. There are 5 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

6 meeting rooms and coworking spaces are available. The luxury Centara Grand Hotel Osaka also features spa services, concierge services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

  • 515 guestrooms or units
  • 5 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Centara Grand Hotel Osaka offers 515 accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

SPA Cenvaree スパ・センバリー has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (JPY 4,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,220 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator (39 inch wide door)
  • Handrails in stairways (33 inches high)
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5220 per person
  • Covered self parking fee: JPY 4000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Centara Grand Osaka Osaka
Centara Grand Hotel Osaka Hotel
Centara Grand Hotel Osaka Osaka
Centara Grand Hotel Osaka Hotel Osaka

Centara Grand Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 916 out of 1168 reviews
Rating 8 - Good. 169 out of 1168 reviews
Rating 6 - Okay. 43 out of 1168 reviews
Rating 4 - Poor. 18 out of 1168 reviews
Rating 2 - Terrible. 22 out of 1168 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. No negative comments. What you'd expect for a 5 star hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Terrence Pin Jia

Stayed 5 nights in Mar 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here! Close to everything

Stay here if youʻre in Osaka and want to explore Dotonburi. Beautiful hotel. Central to down town street markets. Namba station is steps away. I wish I stayed longer. I spent 1 night here before departing Japan. I will definitely book again when I am in Osaka next year.
Elevators
Lobby always smelt amazing
View of Dotonburi and Ebisu from room.
My daughter sat in the window sills the whole time. Mesmerized
Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff, very convenient location close to major destinations and easy to walk to train stations. The rooftop is amazing with the best view of the city. The room was spacious, high tech and love the Nespresso coffee in the room.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, super clean room with an unbelievable view of the city.
Stayed 1 night in Mar 2025

10/10 Excellent

Trang

Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at a Centara property and it now on our top brand hotel list. Great experience all around and plan to look into traveling to Thailand next year for vacation and will only be looking at Centara Grand destinations.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

8/10 Good

anna e

Stayed 3 nights in Feb 2025

10/10 Excellent

CHIA YIN, Arcadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They give clean bed/ pillow sheets every time they clean. Towels ok. Last few days were newer and fluffy, otherwise hotel hard towels. They may organize your bathroom amenities. If you care; it was neat.
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the Yu family room and it was a wonderful stay. Cleanliness and amenities were top notch. Kids loved the bunk beds and tuk tuk shuttle. Even on the 20th floor, you could hear trains below but it didn’t bother us and didn’t have an issue sleeping
Stayed 6 nights in Mar 2025

10/10 Excellent

Jie Yi

Stayed 2 nights in Mar 2025

10/10 Excellent

Robyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Clean Comfortable

Service is excellent; room is comfortable with all amenities and a beautiful bathroom. The hotel is next to a shopping center with restaurants onsite and at the center; and only a short walk to Dontoborin and other great places. Recommend the Centara and we will use it again when in Osaka.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bryson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel near Namba Statikn

Great high end hotel near Namba station, very comfortable and excellent staff.
Stayed 5 nights in Feb 2025

2/10 Terrible

AHMET

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We have opted in for a higher floor room. Overall, the hotel offers nothing apart from the room, there is not even a proper lobby to hang out. Everything you need will cost you extra. They tried to charge me twice for breakfast during check-out and the process to check-in and check-out took forever. There is no where to hang out in the hotel unless you want to pay extra for it. There is not even a lobby to sit down and chill, it's just a sofa where you can sit for checking-in. If you want a lounge or any area to hang out, you have to pay. It feels like the hotel is set-up to make money off you. We also had zero benefit from booking a higher floor room, which was more expensive, and in the end we were told we cannot access the lounge because we needed to book an even higher floor. Breakfast was bad and not good value for money, and the coffee was the worst.
Stayed 2 nights in Mar 2025

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in Namba

Beautiful large hotel in Namba. Rooms are well sized we had 2 connections rooms for a family of 5. There are beautiful city views - and don’t forget to try the rooftop bar!
Stayed 2 nights in Mar 2025

10/10 Excellent

Yuling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer services. Cleanliness and conveniences near mall. Walk about 7mins to train station and 10 mins to Dotonburi.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Looks exactly like pictured and the staff were super friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Deshante

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location beautiful clean hotel very helpful staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Philip

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Amanda Rufino, Redwood City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great service. Check in can take a while when there is a line. They need a better way to do that. Otherwise, very happy with the location and the hotel is modern and the rooms are convenient. You can hear the train if you get a lower level room so I recommend a higher floor if that bothers you.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

JEFFERSON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location!!! This property is around the corner from local excitement and shops and dining and just 10 mins walk from the tourist attraction. The views from this hotel is unmatched! You won’t be disappointed.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shotaro, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and new
Stayed 2 nights in Feb 2025