Avis Hotel THE LEBEN OSAKA

Dear Mei Wah ,Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel perfect, stylish, and comfortable. It's great to know that you were able to enjoy your stay with us worry-free. Our staff takes pride in providing helpful and friendly service, so we're delighted that their efforts made a positive impression on you.We're honored that you consider us the perfect hotel in Osaka, and we can't wait to welcome you back again in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're committed to providing exceptional experiences for our guests, and we appreciate your feedback. See you soon!

Dear Yucheng,Thank you for your kind review! We're thrilled to hear that you had a great experience at our hotel. We strive to provide exceptional service and a comfortable stay for all our guests. If there's anything else we can do to enhance your future visits or if you have any specific feedback or requests, please feel free to let us know. We look forward to welcoming you back on your next visit!Best regards,

Dear valued guest,Thank you for your recent stay at our hotel and for taking the time to leave a review. We are delighted to hear that you found your experience with us to be very impressive.At our hotel, we strive to provide exceptional service and create memorable experiences for our guests. Knowing that we were able to meet or exceed your expectations brings us great joy and serves as a motivation for our team.We hope to have the pleasure of welcoming you back to our hotel in the near future. Thank you once again for choosing to stay with us.Best regards,

Dear Allana ,Thank you for sharing your review of our hotel. We are pleased to hear that you enjoyed our hotel's location, which offers a nice and quiet setting while still being within walking distance to popular attractions such as Shinsaibashi Shopping Street and Dotonbori, as well as train stations.We are glad that you found our rooms to be spacious and comfortable, with a clean and minimalist aesthetic. We appreciate your feedback regarding the room type, and we recommend considering our superior twin room for your next stay. It is the most popular room type and offers 40-41 square meters of space.We are also delighted that you appreciated the complimentary drink station in the lobby area and the convenience of having in-house laundry machines on multiple levels.Providing friendly and helpful service is a top priority for us, and we are thrilled to hear that our staff made a positive impression during your stay.Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back on your future visit to the area.Best regards,

Dear Sergio ,Thank you for choosing to stay at our hotel and for sharing your experience with us. We are delighted to hear that you found our hotel to be of good value, in a convenient location, and with spacious rooms.We apologize for the inconvenience you encountered with the air conditioning. We understand the importance of a comfortable sleep environment, and we regret that the AC settings did not meet your expectations. We also apologize for the inconvenience caused by the remote control being in Japanese, making it challenging for you to navigate the buttons. We appreciate your resourcefulness in using Google Translate, but we understand that it was still difficult to operate.Furthermore, we apologize for the issue you faced with the AC's cooling function and airflow. We understand how disrupted sleep patterns can be frustrating, and we apologize for the constant turning on and off of the AC. We will thoroughly review the AC system in that room to ensure it functions properly and provides a comfortable sleep environment for our future guests.Regarding the limited room service hours, we apologize for any confusion. Our housekeeping staff is available until 1 pm to clean the rooms. However, if you require a change of towels or any amenities refilled after 3 pm, our front desk team will be more than happy to assist you. Simply contact them, and they will promptly attend to your requests.We appreciate your kind words about the politeness and kindness of our staff. It is disappointing to hear that the issues with the AC and room service have deterred you from considering another stay with us, despite enjoying the other aspects of your visit.Thank you once again for your valuable feedback. We take your comments seriously and will use them to improve our services and enhance the overall guest experience. Best regards,

Dear Lam,Thank you for your review! We are delighted to hear that you had a wonderful experience. Providing exceptional service and creating positive moments for our customers is always our top priority. We appreciate your kind words and look forward to serving you again in the future. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know.Best regards,