I booked the large concept room for my family of 4 and we were very impressed at how large the apartment was! We had lots of room that fit the 4 of us comfortably. The bath and shower were spacious. The dining counter was nice and big. There is a microwave, fridge and countertop stove. This is an apartment hotel building so no front desk. Check in and check out via tablet was easy. Laundry room on the 1st floor. Read the provided instruction booklet regarding towels and garbage sorting. Everything was very clear about house rules. Overall, we had a wonderful stay here and would come back again! Thank you!
The hotel in itself is ok but the check in process was terrible. We received no info in advance and had to videochat on a tablet in the lobby for a good while before we got the right information. This could have been done smoother. Every time we were in the lobby a new group stood there with the same problem.
This hotel location only takes 10-15min to the train stations and Dotonri. Fast check in and checkout. The room is little tidy for four of us and four luggages
Location is near to train station, room is clean but small, ceiling is lower, shower room is small too.
A bit issue for check in process using tablet, Internet is slow, only 1 tablet to use even 3 tablets are proveded.
The location was good; however the overall experience was disappointing due to the following:
- Only virtual reception was available
- No safe luggage keeping at foyer
- Electronic check-in steps were abundant
- The elevator space was tight
- Room for three was too small
- Rubbish bags had not been removed for two consecutive days; some guests discard rubbish to the central bin on their own
- Table and chairs were foldable
- Shower head was weak
- Mattress and pillows were not comfortable
Check in without a reception was not smooth. It was loud when you have more than 1 person trying to check in. You had to repeat more than once trying to communicate with staff.
The check in process was too much, we arrived early, was not able to start the check in process until the time of check in at 3, it took over 30 minutes to check in after traveling all day to get to this location, walking in the rain and all of us being soaked and waiting so long to get out of our wet clothes. There needs to be a better way to check in. Did not expect that we would not be able to get fresh towels when requested, it was a surprise when I was told we needed to be the one to wash our own towels. Other than this, overall stay was good.
Premise was clean. Location is fair for the price. The only draw back was the noise from the dripping water from the air conditioner. Sometimes it was quite annoying.