The room is small than the pictures that are shown. The check-in process was the difficult and the part i did not like. We did not check-in in advance thru the online registration that require to upload our passports. We thought we can do the check-in from the counter but in fact thereâs no actual staff in the counter. We needed to talk to someone via a video call. The video call connection was bad that we canât even hear well what the staff said. Plus, they need to give us the PIN code to enter our hotel room via the call. We were not alone when we had the call so people hear our hotel room number and the PIN number the staff provided which is the part I did not like the most.