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Smile Hotel Premium Osaka Higashi Shinsaibashi

3.5 star property
3.5-star hotel near Dotonbori

Choose dates to view prices

Photo gallery for Smile Hotel Premium Osaka Higashi Shinsaibashi

Lobby
Interior
1 bedroom, desk, free WiFi
Exterior
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
2-13-17 Shimanouchi Chuo-ku, Osaka, Osaka, 542-0082
  • Dotonbori
    ‪3 min walk‬
  • Kuromon Market
    ‪6 min walk‬
  • Nipponbashi
    ‪12 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room, Smoking

1 bedroom, desk, free WiFi

Standard Double Room, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, desk, free WiFi

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

1 bedroom, desk, free WiFi

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Smoking

1 bedroom, desk, free WiFi

Triple Room, Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, Smoking

1 bedroom, desk, free WiFi

Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Non Smoking

1 bedroom, desk, free WiFi

Triple Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

Osaka

Minami stay.Within a 10-minute walk of this Minami hotel, you'll find Dotonbori and Kuromon Market. Also, Nipponbashi is within half a mile (1 km) and Tsutenkaku Tower is within 2 miles (3 km).

What's nearby

  • Dotonbori - 3 min walk - 0.3 km
  • Kuromon Market - 6 min walk - 0.5 km
  • Dotonbori Glico Sign - 7 min walk - 0.6 km
  • Nipponbashi - 12 min walk - 1.0 km
  • Kyocera Dome Osaka - 4 min drive - 3.1 km

Getting around

  • Nagahoribashi Station - 5 min walk
  • Kitntetsu-Nipponbashi Station - 6 min walk
  • Itami Airport (ITM) - 32 min drive

Restaurants

  • ‪吟和 - ‬1 min walk
  • ‪焼肉ホルモン 万千 - ‬1 min walk
  • ‪Cinquecento - ‬1 min walk
  • ‪なか卯堺筋周防町店 - ‬1 min walk
  • ‪よるごはん居酒屋どどん - ‬1 min walk

About this property

Smile Hotel Premium Osaka Higashi Shinsaibashi

3.5-star hotel near Dotonbori
There's a restaurant on site. Public spaces have free WiFi. Smile Hotel Premium Osaka Higashi Shinsaibashi also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 216 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • Dining venue
Smile Hotel Premium Osaka Higashi Shinsaibashi offers 216 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,600 for adults and JPY 1,600 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1600 for adults and JPY 1600 for children
  • Self parking fee: JPY 2500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile PREMIUM OSAKA HIGASHI-SHINSAIBASHI
Smile PREMIUM OSAKA HIGASHISH
Smile Hotel PREMIUM OSAKA HIGASHI SHINSAIBASHI
Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel
Smile Hotel Premium Osaka Higashi Shinsaibashi Osaka
Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel Osaka

Smile Hotel Premium Osaka Higashi Shinsaibashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1001 reviews
Rating 8 - Good. 369 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HEEJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in May 2025

4/10 Poor

Gina

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel is nice and their staff was great, but the bathroom smelled like urine. We had to ask them to clean it. It was still not as clean as I was expecting. The toilet has some areas where dirt and nastiness stays. It doesn’t seem like it is being cleaned properly.
Dirty toilet
Stayed 3 nights in May 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because of its convenience to Dotonburi, so nice to walk a few blocks and be in the midst of bustling activities. We only got breakfast 1 of the mornings, and suggest booking it in advance. It's a bit of hassle to find a place to get breakfast. Very close to the metro station, lots of restaurants around. Highly recommend!
Stayed 3 nights in Apr 2025

8/10 Good

Kwok

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far so good, nice and clean.
Stayed 11 nights in May 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and quite spacious. The location is good as it's walking distances to most tourist, shopping and places to eat. The only thing I would say is if the hotel is busy the elevators can take very long.
Stayed 3 nights in Apr 2025

6/10 Okay

Mayra

Travelled with family
Mal servicio
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay, would book again

Booked a 2-bed Smoking room by accident, the Hallways smelled but the room was good. Room had a air purifier which was a big help. The room was a good size, especially with all the luggage we had. Staff at front desk were Helpful and friendly. Overall good stay and would book again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sivapong

Stayed 4 nights in Mar 2025

8/10 Good

Tuck Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Good and convenient location in between 2 major subway stations
Stayed 8 nights in Mar 2025

10/10 Excellent

jose joel

Travelled with family
Liked: Amenities, property conditions & facilities
The professionalism and politeness of the reception staff. If ever ill decide again to go to osaka ill stay in this hotel again!
Stayed 8 nights in Mar 2025

10/10 Excellent

JOEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2025

10/10 Excellent

ALICE, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Paicy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. Great location!! Will definitely be staying there again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Edward Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Dotonbori is just across the Street. Close to train station. Lots of restaurants around the area and convenient stores like the Lawson, Family Mart and 7-Eleven. Rooms are clean and beds are comfy. They provide sleepwear and sleepers as well plus other toiletries. Highly recommended!
Stayed 6 nights in Dec 2024

10/10 Excellent

Wilsa

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Weng Wah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location with food options available within walking distance. Train station is nearby and surrounding feel safe. Room is decent and clean. Washing machine and dryer need to be replaced and there are only two of each.
Stayed 4 nights in Dec 2024

8/10 Good

ani

Liked: Cleanliness, property conditions & facilities
1. room area ok there is space for prayers. 2. please provide laundry beg and mineral water
Stayed 5 nights in Dec 2024

6/10 Okay

ani

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Suet Ling

Stayed 7 nights in Oct 2024

10/10 Excellent

Ann King Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel
Stayed 4 nights in Jul 2024

6/10 Okay

Joe

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great location. Easy access to Dotonbori ans Shinsaibashi. However cleanliness of the room needs improvement. New towels that were given to us had hairs and eyelashes on it. Also bedsheets had stains.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid value hotel. Clean, everything works. Small room as expected but well maintained. Nice people at reception. Great Breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Lucio, Santa Bárbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of restaurants and shopping. It had many amenities, and although the room was small, like most Japanese rooms, it featured a good furō.
Stayed 2 nights in Oct 2024