Ratings based on 534 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 20, 2024 by Diana, Hotel Management
Thank you for your review!
by A traveller
Posted Feb. 11, 2024 on Expedia
Great place for family. Came here to visit my daughter at UWO. I also have a younger child. He enjoyed the pool. Pool could have been cleaner though. They have a new game area with table tennis, pool table, and more which kids enjoyed. Rooms were nice and clean. Dining area for breakfast was nice and clean. Excellent breakfast in morning. I would highly recommend this hotel. We will definitely be back when we come to Oshkosh again.
Comment from Hotel Management
Feb. 11, 2024 by Diana, Hotel Management
Thank you for your review! We are so happy to hear that you and your child enjoyed your stay and we can't wait to see you again. Thank you for letting us know about the pool and we are going to look further into that to get that addressed and taken care of.
by A traveller
Posted Feb. 7, 2024 on Hotels
Comment from Hotel Management
Feb. 8, 2024 by Tyler , Hotel Management
I am sorry your stay wasnt up to your expectations.
by A traveller
Posted Feb. 5, 2024 on Expedia
Zero parking spaces for hotel guests. I had to park at the Jimmy John’s next door. Property has seen better days. The building is older and has a bad facelift. Beds were great and room was large. Good place to stay as a plan B
Comment from Hotel Management
Feb. 6, 2024 by Diana, Hotel Management
Thank you for your review!
by A traveller
Posted Jan. 26, 2024 on Expedia
Stole our credit card info and used it then was super rude when confronted about it.
Comment from Hotel Management
Jan. 27, 2024 by Diana, Hotel Management
Thank you for taking the time to reply. As we told your wife on the phone both managers were there when the both of you checked in and staff did the same policy as normal when you checking in. On the phone your wife was yelling and being highly rude. At one point staff had to ask what her name was because of her being hysterical on the phone. Your wife said the card was "hers" which looking into it you did not check in with her card. She also said staff was going around town using it. How? No one here has the physical card nor HER card. As we told her on the phone if someone stole her card she needs to report it to police. We are sorry to hear that someone took her card but we can guarantee it wasn't one of our staff. Any further questions or comments with be delt between the GM and you Brandon since it is your name and card on file and no one else per policy.
by A traveller
Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 21, 2024 by Diana, Hotel Management
Thank you for your review!
by A traveller
Posted Jan. 8, 2024 on Expedia
Comment from Hotel Management
Jan. 8, 2024 by Diana, Hotel Management
Thank you for your review!
by A traveller
It was okay
Posted Jan. 1, 2024 on HotelsThe staff was helpful. Our room was dirty.
Comment from Hotel Management
Jan. 7, 2024 by Diana, Hotel Management
Thank you for your review.
by A traveller
Posted Dec. 31, 2023 on Hotels
Comment from Hotel Management
Dec. 31, 2023 by Diana, Hotel Management
Thank you for your review!
by A traveller
Posted Dec. 29, 2023 on Hotels
Good family trip. The rooms were very spacious and kids loved the two pools.
Comment from Hotel Management
Dec. 30, 2023 by Diana, Hotel Management
Thank you for your review!
