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Biwako Grand Hotel

3.5 star property
3.5-star ryokan near Lake Biwa

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Photo gallery for Biwako Grand Hotel

Hot springs
Property video
Japanese Style Room with Private Open-air Bath | View from room
Courtyard
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
6-5-1 Ogoto, Otsu, Shiga-ken, 520-0101
  • Place, Ogoto Onsen
    ‪1 min walk‬
  • Place, Biwako Quasi-National Park
    ‪1 min walk‬
  • Place, Kiyomizu Temple
    ‪29 min drive‬

Room options

View all photos for Japanese Style Room with Private Open-air Bath

Japanese Style Room with Private Open-air Bath

Japanese Style Room with Private Open-air Bath

9.0 out of 10
Wonderful
(4 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese Style Room with Shared Bathroom

Japanese Style Room with Shared Bathroom

Japanese Style Room with Shared Bathroom

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Room with Bathroom

Japanese Style Room with Bathroom

Japanese Style Room with Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

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About the area

Otsu

Ogoto stay.Your stay at this Ogoto ryokan places you within 3 miles (5 km) of Lake Biwa and Hiyoshi Taisha Shrine. Biwako Valley Ski Resort is within 12 miles (20 km) and Kawaramachi Street is within 16 miles (25 km).

What's nearby

  • Ogoto Onsen - 1 min walk - 0.0 km
  • Biwako Quasi-National Park - 1 min walk - 0.1 km
  • Kiyomizu Temple - 29 min drive - 22.5 km
  • Kawaramachi Street - 32 min drive - 24.5 km
  • Nishiki Market - 34 min drive - 25.1 km

Getting around

  • Ogotoonsen station - 17 min walk
  • Itami Airport (ITM) - 63 min drive

Restaurants

  • ‪スシロー 大津堅田店 - ‬2 min drive
  • ‪麺屋 聖〜kiyo〜 - ‬12 min walk
  • ‪中華そば 殿 雄琴店 - ‬19 min walk
  • ‪麺屋昊鶏 - ‬3 min drive
  • ‪what's the life style - ‬4 min drive

About this property

Biwako Grand Hotel

3.5-star ryokan near Lake Biwa
Biwako Grand Hotel offers its guests hot springs. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, an arcade/game room, and gift shops/newsstands are also featured at the business-friendly Biwako Grand Hotel. A train station pick-up service and a train station drop-off service are free. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Otsu ryokan.

  • 182 guestrooms or units
  • Buffet breakfast (free)
  • Karaoke
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Convenience store
  • Garden
  • Gift shop
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
Biwako Grand Hotel offers 182 air-conditioned accommodations with slippers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and toothbrushes and toothpaste.

This Otsu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

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Property amenities

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle shuttle
  • Hot springs
  • Karaoke
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: JPY 150.0 per stay
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Futon bed fee: JPY 5000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Up to 3 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Biwako Grand Hotel Otsu
Biwako Grand Otsu
Biwako Grand
Biwako Grand Hotel Otsu
Biwako Grand Hotel Ryokan
Biwako Grand Hotel Ryokan Otsu

Biwako Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 57 reviews
Rating 8 - Good. 15 out of 57 reviews
Rating 6 - Okay. 4 out of 57 reviews
Rating 4 - Poor. 4 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. Did not use the communal spa because we had a private spa in the room with a beautiful view of the lake. Hotel had a shuttle to the train station.
Stayed 4 nights in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot bath amd staff
Stayed 1 night in Oct 2025

10/10 Excellent

Lizer

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Private onsen on the balcony was amazing.
Stayed 2 nights in May 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

WAI LUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的和式大型酒店，房間整潔、塌塌米很舒服，酒店就在琵琶湖邊景色不錯，這季節琵琶湖大蚊很多完全不能開窗，不過冬天也沒所謂了。露天浴場有兩個，一個湖景，一個庭園景看個人喜好選擇，不過男性湖景浴場在地下，外面是內部車輛通道，有時會有車駛過，能不能接受就看個人了
Stayed 2 nights in Nov 2025

10/10 Excellent

yukifumi

Business traveller
Liked: Cleanliness
フロントスタッフ対応、心温まりました。　　　　　　　　　　　　　　　　　　　 部屋の清掃行き届いており次回も利用したいです。
Stayed 1 night in Nov 2025

4/10 Poor

まさひろ

Disliked: Cleanliness
窓の障子を開けると、外窓との間に建物の構造体である鉄骨がありました。　 とてもびっくりしました。 外の景色なんて見れません。 この部屋に当日変更になりました。 理由は分かりませんが。
Stayed 1 night in Nov 2025

2/10 Terrible

勝裕

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
チェックインの連絡をしたら部屋は取ってないと言われたり、子供も指定してるのに浴衣すらない。 VIPで予約して駐車場も伝えられたホテル前でははなく1番遠い駐車場。 荷物を取りに行く際に出入り口は閉まってると伝えられ雨の中を遠回りした歩いてたら、他のスタッフには開いてると言われ戻るはめに。 マッサージを頼んでも予約すれば時間をずらされた上にタバコ臭のキツい方が来られました。 支払いが現金なのもサービス後に言われATMへ行く始末。 何度も謝られるだけで、どんどん最悪な展開になっていきましたがVIP宿泊費の会計だけはしっかりと払わせて頂きました。
Stayed 1 night in Nov 2025

6/10 Okay

健二

Business traveller
駐車場からフロントまでが遠い、風呂場からの眺めは良かった。朝食会場の配膳の片付けは良かったです。
Stayed 1 night in Nov 2025

8/10 Good

Sabrina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Das Zimmer war wirklich schön und komfortabel mit einem tollen Blick auf den See. Das Highlight unseres Zimmers war natürlich die private heiße Quelle auf dem Balkon. Das Personal war freundlich und hilfsbereit. Das Frühstück war eher japanisch ausgerichtet und sehr lecker. Das Wifi Signal in unserem Zimmer war leider sehr schwach, womit kein bis kaum Internet darüber zur Verfügung stand. Durch die Sonneneinstrahlung hat sich das Zimmer leider teilweise stark aufgeheizt und die Leistung der Klimaanlage konnte das nicht abfangen. Der Lawson im Erdgeschoß ist sehr zu empfehlen und hat eine tolle Auswahl an Waren.
Stayed 3 nights in Nov 2025

10/10 Excellent

TANEMURA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

SUGIMOTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
善い想い出になりました
Stayed 1 night in Oct 2025

10/10 Excellent

Ikuya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Kiyohiko

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

建物の劣化

部屋全体は良好だが部屋前の引戸が建付けの劣化か閉めたら最後大人の力でもなかなか開けられない。 子供ではほぼ不可能。 トイレ側の床も劣化か沈みひどいきしみ音がする。 夜トイレに行くには家族全員を起こしてしまう。
Stayed 1 night in Sep 2025

8/10 Good

くにあつ

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしいです。ありがとうございます
Stayed 1 night in Sep 2025

4/10 Poor

シンゴ

Disliked: Cleanliness, staff & service
Wi-Fiが繋がりにくい 部屋の金庫の戸締りがしづらい
Stayed 1 night in Sep 2025

10/10 Excellent

りょうや

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

ツネオ

Travelled with family and small children
Liked: Staff & service
浴場を入るのに館内の移動が少し遠い。
Stayed 1 night in Aug 2025

8/10 Good

ゆい

Stayed 1 night in Aug 2025

10/10 Excellent

Yuna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

昔ながらの良いホテル

Stayed 1 night in Aug 2025

8/10 Good

DAISUKE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
二つのお部屋が垂直に位置していて、男女で使い分けたい場合などは便利だと思いました。家族で使うには、難しかったです。部屋風呂は最高！月が湖面に映り、幻想的な風景が見られました。
近江神宮に寄りました。
Stayed 1 night in Aug 2025

10/10 Excellent

Yee fun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, free car parking, the hotel is spacious, 2 onsens with different views
Stayed 1 night in Aug 2025