Note fondée sur 237 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mars 2024 sur Expedia
Clean. Nice breakfast
Commentaires de Gestion de l’hôtel
2 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kathy,Thank you for your positive feedback! We're glad to hear that you found our hotel clean and enjoyed the breakfast offerings. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Travis,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 30 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mercedes,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and it motivates us to serve better. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur de College Station
Publié le 30 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 déc. 2023 par Hotel Manager., Gestion de l’hôtel
Dear Bradley,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
par un voyageur
Publié le 30 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
31 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your outstanding 5-star rating on Expedia! We're thrilled to know that you had a positive experience during your stay. If there are any specific highlights or aspects you would like to share, we would love to hear more about what made your visit exceptional. Your feedback is valuable to us, and we look forward to the pleasure of welcoming you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 23 déc. 2023 sur Expedia
We had a great night's sleep. Breakfast was very good as well. Staff friendly and helpful.
Commentaires de Gestion de l’hôtel
25 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Vera,We're thrilled to hear that you had a great night's sleep and enjoyed our breakfast. It's fantastic that our staff's friendliness and helpfulness added to your positive experience. Thank you for sharing your feedback, and we look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager
par un voyageur de Auburn
Publié le 20 déc. 2023 sur Expedia
Easy access
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Hotel Manager., Gestion de l’hôtel
Dear David,Thank you for your great feedback. We're pleased to hear that you found our hotel to have easy access. Convenience is a key aspect of our guest experience, and we're glad you had a smooth and accessible stay. We appreciate your feedback and look forward to welcoming you back for another hassle-free visit in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 24 nov. 2023 sur Expedia
Hotel reeked of a fragrance! Room was worst, I couldn’t sleep! I could not wait to vacate the hotel.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Anita,We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager
par un voyageur
Publié le 22 nov. 2023 sur Expedia
Hotel was not as advertised. The property was run down, carpets were dirty, walls stained, odd smells, etc. The pool was unsanitary and the hot tub had 4 inches of water and kids identified worms floating in it. I would have left and been refunded if policy allowed. Spend the extra 30$ and stay across the street.
Commentaires de Gestion de l’hôtel
23 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Bobby,We are truly sorry to hear about your disappointing experience at our hotel. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely, Hotel Manager
