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Homewood Suites by Hilton Ottawa Downtown

4.0 star property
4-star hotel near Rideau Canal

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Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Dinner served, local cuisine
Indoor pool
Exterior
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Place, Library and Archives Canada
    ‪2 min walk‬
  • Place, Parliament Hill
    ‪12 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(196 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, River View

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(32 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(45 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(28 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Ottawa

Heart of Ottawa.A stay at this Downtown Ottawa hotel places you steps from Library and Archives Canada and within a 5-minute walk of Sparks Street. Supreme Court of Canada and Bank of Canada Museum are also within half a mile (1 km).

What's nearby

  • Library and Archives Canada - 2 min walk - 0.2 km
  • Parliament Hill - 12 min walk - 1.0 km
  • Rideau Canal - 12 min walk - 1.0 km
  • Elgin Street - 12 min walk - 1.0 km
  • Canadian War Museum - 12 min walk - 1.0 km

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 12 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Delta Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪The 3 Brewers - ‬6 min walk
  • ‪Marriott Ottawa Hotel Executive Lounge - ‬4 min walk
  • ‪Spin Kitchen & Bar - ‬4 min walk

About this property

Homewood Suites by Hilton Ottawa Downtown

4-star hotel near Rideau Canal
Homewood Suites by Hilton Ottawa Downtown offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 4715 square feet (438 square meters) and includes conference space. The business-friendly Homewood Suites by Hilton Ottawa Downtown also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Ottawa hotel.

  • 171 guestrooms or units
  • 17 levels
  • 4715 sq ft of conference space
  • 438 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 70 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 931 out of 1378 reviews
Rating 8 - Good. 312 out of 1378 reviews
Rating 6 - Okay. 87 out of 1378 reviews
Rating 4 - Poor. 24 out of 1378 reviews
Rating 2 - Terrible. 24 out of 1378 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

GABRIELA, SPRING

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación
Stayed 8 nights in Jan 2026

2/10 Terrible

Kayleigh

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfortunately, our stay was ruined by a fire alarm that sounded due to a technical error by the maintenance staff of the hotel at 1:30 AM. Having to evacuate a toddler at 1:30 in the morning was not pleasant. Afterwards the staff had difficulty stopping the alarm, so we had alarms flashing and sounding for over half an hour in our rooms so we could not sleep. The lack of sleep affected our actvities for the day, and made the drive home afterwards dangerous due to lack of sleep. Unfortunately they refused to refund the stay. In my opinion when booking a hotel you are paying for a comfortable stay and a good night's sleep, and in this case the service was not rendered. So I am unsatisfied with my stay and would not return.
Stayed 1 night in Nov 2025

10/10 Excellent

Johnathon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very friendly/ helpful staff, warm and clean pool, comfy lounge area in pool, grocery store right across the road was VERY handy for snacks and a cheaper dinner.
Stayed 1 night in Nov 2025

8/10 Good

Melanie

Liked: Cleanliness
Front desk staff were very friendly and helpful. There was a free shuttle to the airport, which is one of the reasons we stayed here. The room was clean. Breakfast was not included, which is the first Hilton we have stayed at that did not have free breakfast.
Stayed 3 nights in Nov 2025

8/10 Good

Colleen

Stayed 1 night in Nov 2025

10/10 Excellent

Mahyar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and generous size rooms, courteous staff, convenient amenities, good buffet breakfast. Underground parking, close t9o sceneries downtown
Stayed 3 nights in Nov 2025

10/10 Excellent

HUMPHREY

Stayed 1 night in Nov 2025

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, amenities
Overall good experience.
Stayed 2 nights in Nov 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bathroom. 1 bdrm suite layout was a bit inconvenient with the bathroom inside the bedroom but we made it work. Breakfast was nice and staff were very kind and attentive, specially Safi.
Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Stayed 2 nights in Nov 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible room for the price. The lowest priced room actually got us a suite. The room was well maintained, along with the hotel. Breakfast was amazing and such a treat. Well worth it and will definitely be booking again.
Stayed 1 night in Nov 2025

10/10 Excellent

Roselle Angelea

Stayed 1 night in Nov 2025

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! We really enjoyed our time at Homewood Suites by Hilton in Ottawa. The place was super clean, quiet, and comfortable. The breakfast had a nice variety of food, and the location was perfect—walking distance to lots of restaurants and stores. Would definitely stay here again!
Stayed 2 nights in Nov 2025

8/10 Good

Alfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautifully decorated and has a warm welcome feeling. The staff are exceptional. We loved our stay here and would absolutely recommend it
Stayed 3 nights in Nov 2025

10/10 Excellent

Letitia

Stayed 4 nights in Nov 2025

10/10 Excellent

Richa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast menu can be more varied.. and more varieties of tea can be made available
Stayed 1 night in Nov 2025

8/10 Good

Jill

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Room was spotless, very good breakfast buffet.
Stayed 3 nights in Nov 2025

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay here
Stayed 2 nights in Nov 2025

10/10 Excellent

Gabriel Bogdan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall 👍
Stayed 2 nights in Oct 2025

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff was very friendly. The free breakfast was nice !
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacqueline, Toronto

Stayed 4 nights in Oct 2025

6/10 Okay

Mahdi

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Room was not very clean (bed sheets and towels). Breakfast didn’t have many options.
Stayed 2 nights in Oct 2025

8/10 Good

Josephine

I liked, nice place
Stayed 2 nights in Oct 2025

8/10 Good

Hristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Rooms are clean. The building is located in a great area in downtown Ottawa. The bar/restaurant closing early, so be prepared to have food or grab something before arriving if you check in late. I had to do UberEat. Will be nice if breakfast had more choices of fruits, and more quality choices of food. Overall i recommend this hotel.
Stayed 1 night in Oct 2025