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Hyatt Place Ottawa West

3.0 star property
3-star hotel in Nepean

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Photo gallery for Hyatt Place Ottawa West

Indoor pool
Bar (on property)
Bar (on property)
Lobby sitting area
Room, Multiple Beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Place, Nepean Creative Arts Centre
    ‪15 min walk‬
  • Place, Canadian Tire Centre
    ‪6 min drive‬
  • Place, Algonquin College
    ‪8 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(169 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed

Room, Multiple Beds

Room, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(148 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(33 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa bed, High Floor

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds with Sofa bed, High Floor

9.6 out of 10
Exceptional
(59 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds with Sofa bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(13 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Ottawa

Nepean stay.Your stay at this Nepean hotel places you within 3 miles (5 km) of Queensway Carleton Hospital and Wesley Clover Parks. Bayshore Shopping Centre and Andrew Haydon Park are also within 6 miles (10 km).

What's nearby

  • Nepean Creative Arts Centre - 15 min walk - 1.3 km
  • Canadian Tire Centre - 6 min drive - 10.6 km
  • Algonquin College - 8 min drive - 9.9 km
  • Nepean Sportsplex - 10 min drive - 13.9 km
  • Parliament Hill - 16 min drive - 20.4 km

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Pizza Pizza - ‬2 min drive
  • ‪Circle K - ‬10 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Hyatt Place Ottawa West

3-star hotel in Nepean
Hyatt Place Ottawa West offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 1183 square feet (110 square meters) and includes conference space. The business-friendly Hyatt Place Ottawa West also features multilingual staff, coffee/tea in a common area, and a television in a common area. Self parking is free.

This 3-star Ottawa hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • 1183 sq ft of conference space
  • 110 sq m of conference space
  • Built in 2021
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Holiday Inn Express & Suites Ottawa West - Nepean by IHG
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  • Pet friendly
  • Parking included
  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Hyatt Place Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1308 out of 1922 reviews
Rating 8 - Good. 435 out of 1922 reviews
Rating 6 - Okay. 95 out of 1922 reviews
Rating 4 - Poor. 41 out of 1922 reviews
Rating 2 - Terrible. 43 out of 1922 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shane

Stayed 3 nights in Jan 2026

10/10 Excellent

Ray, Maple Ridge

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms, the breakfast has lots of variety and the restaurant a cross the parking lot was good food and service.
Stayed 1 night in Jan 2026

10/10 Excellent

Brayden

Stayed 1 night in Jan 2026

8/10 Good

Tyler

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff; large clean room & bathroom.
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, amenities
Clean room, very nice place and the staff very friendl, breakfast was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very solid hotel. I stay in hotels a lot for work and this is one of the better ones I’ve stayed in.
Stayed 2 nights in Jan 2026

2/10 Terrible

Jenna

Travelled with family
Liked: Cleanliness
It is 12:54. I’d like to go to sleep. I have been asleep twice so far tonight but keep being awoken by people in the hall and people trying to open our door (or just jumping into it?). I have called the front desk three times. Two staff, at 12am, told me I could go to bed and security would make sure there are no disturbances. Here we are. Terrible hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful, and the staff were absolutely amazing - so friendly and welcoming. Can’t wait to come back.
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couch in room was so comfortable. Very spacious. Pool was chilly but enjoyable. We ordered food for dinner; they called the room to let us know it was ready. Delicious dinner and breakfast. Wonderful staff!
Stayed 1 night in Jan 2026

8/10 Good

Oluwayinka, Oshawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Probably the only thing that stood out for me. The front desk folks were not warm or super welcoming. No clear direction woth respect to the snacls and drinks around front desk area
Stayed 2 nights in Jan 2026

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Sonal

Stayed 1 night in Jan 2026

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice plac3
Stayed 1 night in Dec 2025

10/10 Excellent

Mony Pauline

Stayed 1 night in Dec 2025

10/10 Excellent

Mitchell, Copper Cliff

Stayed 1 night in Dec 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
All very well.
Stayed 2 nights in Dec 2025

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
all was awesome
Stayed 1 night in Jan 2026

8/10 Good

Cathèrine

Travelled with group
Liked: Amenities
Disliked: Cleanliness
There was a sock underneath my bed and hair in the shower area.
Stayed 1 night in Jan 2026

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room ,lighting in room,shower ,size of room.The breakfast selections were great
Stayed 1 night in Jan 2026

10/10 Excellent

Jillian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely hotel, great staff. Comfortable and clean 2 night stay while we were in Ottawa for a hockey game. Complimentary breakfast was also very tasty. Loved the pool. I will be back!
Stayed 2 nights in Jan 2026

8/10 Good

Darren

Stayed 1 night in Jan 2026

8/10 Good

Rick

Travelled with group
Liked: Cleanliness, staff & service
Room was clean. Staff was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, but even before getting to it, the reception was welcoming, sweet, polite, and helpful (answered all of our questions) and attentive. We are looking forward to trying the buffet breakfast tomorrow.
Stayed 1 night in Jan 2026

10/10 Excellent

Beth

Stayed 1 night in Dec 2025