The Westin Ottawa

4.0 star property
4-star hotel near Rideau Canal, connected to a rail/subway station

Choose dates to view prices

Room options

Traditional Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(95 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(70 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(34 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Ottawa

Downtown Ottawa stay.A stay at this Downtown Ottawa hotel places you steps from Rogers Centre Ottawa and within a 5-minute walk of Rideau Canal. University of Ottawa and Byward Market Square are also within half a mile (1 km).

What's nearby

  • Rogers Centre Ottawa - 1 min walk - 0.0 km
  • Byward Market Square - 5 min walk - 0.5 km
  • University of Ottawa - 5 min walk - 0.5 km
  • Parliament Hill - 7 min walk - 0.6 km
  • Canadian Museum of History - 4 min drive - 3.0 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Dining Hall - ‬6 min walk
  • ‪Purdys Chocolatier - ‬4 min walk
  • ‪Freshly Squeezed - ‬3 min walk

About this property

The Westin Ottawa

4-star hotel near Rideau Canal, connected to a rail/subway station
As a guest of The Westin Ottawa, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 473612 square feet (44000 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Westin Ottawa. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

  • 492 guestrooms or units
  • 24 levels
  • 2 dining venues
  • Meeting rooms
  • 473612 sq ft of conference space
  • 44000 sq m of conference space
  • Built in 1984
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Westin Ottawa offers 492 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (CAD 30 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 55 per day (in/out privileges)
  • Offsite parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

The Westin Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1021 reviews
Rating 8 - Good. 187 out of 1021 reviews
Rating 6 - Okay. 82 out of 1021 reviews
Rating 4 - Poor. 24 out of 1021 reviews
Rating 2 - Terrible. 35 out of 1021 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shoula

Stayed 1 night in Jul 2025

6/10 Okay

Jamal

Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Amenities
The view and we went to The Shore for dinner and it was incredible
Stayed 1 night in Jul 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

LYNDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleans and safe
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Stayed 3 nights in Jun 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

NATALIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel pool was a little cold. Gym was very nice
Stayed 2 nights in Jul 2025

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Leah

Stayed 1 night in Jul 2025

2/10 Terrible

Luigi

Travelled with group
Disliked: Property conditions & facilities, room comfort

Disappointing !

The loud thumping music, both in the lobby and in the restaurant, was annoying to say the least . Who is managing the hotel? A bunch of twenty year olds? The music was unbearable. Have these ignorant, illiterate young kids never heard of Mozart or Vivaldi? I came to spend 3 nights in a four or five star hotel; I didn’t come to be tortured. The parking situation was terrible! There were no in and out privileges! I had to take a cabs to visit friends. There only one handicap parking spot for the entire hotel and it was at least 300 feet from the door. I was told at the desk that mall was in charge of parking. Really! Do you not have the responsibility to look after the needs of your guests? The dining room was closed on Saturday; in a hotel of that size you do not provide dining services? And they call themselves a 4 star hotel!? The receptionist told me that they were giving me a room upgrade. I would like to see what a regular room looks like. I must say that the breakfast experience on Sunday was excellent and I left the waitress a nice tip, apart from what I left on the bill. The concierge was gracious enough to send to our room a complementary cheese platter and a bottle of wine. However, if the people in charge do not take the necessary steps to resolve these issues are only band aid solutions. I will end by saying that according to the person at the desk I am not the first to express these concerns.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bernadette

Travelled with family
Liked: Amenities, property conditions & facilities
View of parliament
Stayed 1 night in Jul 2025

10/10 Excellent

Ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful stay in a very nice hotel that was so close to all the Canadian government areas. We totally enjoyed it. Parking was the only issue. Its expensive and you have to guess how long you need to pay for. Once you drive out, you pay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Corette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, staff was very helpful, close to everything.
Stayed 1 night in Jul 2025

10/10 Excellent

Rengachari

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, conveniently located for my businesses.
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Travelled with partner
Liked: Amenities
They gave us a room with a double bed when we had paid for a room with a king bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing, rooms were quiet and beds were comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here for a friends wedding. Friendly staff and convenient location, walkable to many museums, restaurants
Stayed 2 nights in Jul 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best room i ever had
View from our room
Stayed 1 night in May 2025

10/10 Excellent

Baoxu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2025

10/10 Excellent

Josh

Stayed 1 night in Apr 2025

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay for a few days
Stayed 3 nights in Jul 2025