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Mercure Fátima

4.0 star property
4-star hotel near Church of the Most Holy Trinity

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Photo gallery for Mercure Fátima

Lobby lounge
Minibar, in-room safe, desk, laptop workspace
Miscellaneous
Exterior
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
Rua Conego Manuel Nunes Formigao 4, Ourem, Santarém, 2495-417
  • Place, Church of the Most Holy Trinity
    ‪3 min walk‬
  • Place, Chapel of the Apparitions
    ‪7 min walk‬
  • Place, Sanctuary of Our Lady of Fatima
    ‪8 min walk‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(60 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Fátima

City center retreat .With a stay at this Fátima hotel, you'll be steps from Church of the Most Holy Trinity and within a 10-minute walk of Chapel of the Apparitions. Sanctuary of Our Lady of Fatima and O Milagre de Fatima are also within half a mile (1 km).

What's nearby

  • Church of the Most Holy Trinity - 3 min walk - 0.3 km
  • Chapel of the Apparitions - 7 min walk - 0.6 km
  • O Milagre de Fatima - 8 min walk - 0.7 km
  • Sanctuary of Our Lady of Fatima - 8 min walk - 0.7 km
  • Fatima Basilica - 8 min walk - 0.7 km

Getting around

  • Entroncamento Station - 29 min drive
  • Humberto Delgado Airport (LIS) - 76 min drive

Restaurants

  • ‪Doce Sabor - ‬8 min walk
  • ‪Apollo Caffe - ‬8 min walk
  • ‪Restaurante Santa Cruz - ‬7 min walk
  • ‪Restaurante O Recinto - ‬4 min walk
  • ‪Casa Plátano - ‬1 min walk

About this property

Mercure Fátima

4-star hotel near Church of the Most Holy Trinity
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Fátima. Parking is available for a fee.

This 4-star Fátima hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 6 levels
  • Built in 2020
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Fátima offers 72 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 10 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Carte Blanche, debit cards, cash, mobile payments, and MobilePay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 9564

Property is also known as

Mercure Fátima Hotel
Mercure Fátima Ourem
Mercure Fátima Hotel Ourem
Mercure Fátima (Opening January 2021)

Reviews

Mercure Fátima Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 411 out of 472 reviews
Rating 8 - Good. 48 out of 472 reviews
Rating 6 - Okay. 8 out of 472 reviews
Rating 4 - Poor. 1 out of 472 reviews
Rating 2 - Terrible. 4 out of 472 reviews

Reviews

10/10 Excellent

Patricia

Stayed 2 nights in Sep 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This was a newer hotel and very nice inside. The location was great as well.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For A 4 Start hotel it looks like 5 start hotel I highly recommended this hotel
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to Portugal. We were pleased to stay at this hotel, again, and found the same high standard of service and that the facility continued to maintain the same standard of care. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

Scott, Hunt

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel to visit Fátima. Centrally located. Staff were very nice and rooms were clean. Highly recommend. Only issue is that parking is under hotel and very limited. Need a very small rental car to fit, but that is rule all over Europe.
Stayed 1 night in Jul 2025

10/10 Excellent

marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this hotel for my sister’s wedding and it was perfect for a trip to Fátima. The hotel was very clean, modern, and in close proximity to everything. A small, cozy place with a welcoming atmosphere.
Stayed 3 nights in Aug 2025

10/10 Excellent

Enrique

Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and experience! Close to everything and a great place to experience Fátima and all the many blessings!! Kind people, quiet, beautiful, peaceful, and inviting! Great Indian Resteraunt down the street!
Stayed 1 night in Jul 2025

10/10 Excellent

Adriana, Watsonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and room. Everything was clean and the staff was friendly and welcoming. Located across from the Fátima Sanctuary. Will stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first class hotel with an amazing attached restaurant and easy walking distance to the Fatima sites.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Julius

Liked: Cleanliness
I liked the newness and also had a few English channels with media like YouTube; the A/C has no auto setting and so had to wake up in the middle of night to restart the AC.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean modern great bed all that you need fun design, interesting lobby dinner drinks very helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeonghye

Liked: Cleanliness, staff & service, property conditions & facilities
Food was excellent. You need to have dinner at the restaurant.
Stayed 1 night in Jun 2025

6/10 Okay

Riko, SINGAPORE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Be
Stayed 1 night in Jun 2025

10/10 Excellent

Marie-Louise

Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel. The staff is young and friendly - I highly recommend it. I was a solo, female traveller.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the basilica. Excellent breakfast. This is our 3rd times staying there. Very nice staff.
Stayed 1 night in May 2025

10/10 Excellent

Herbert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everytging was really nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Small and bad coffee

Extremely small rooms. Capsule coffee machine in bedroom sure which order only to have nespresso had horrible coffee maker machine.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! The room was impeccably clean, spacious, and comfortable. Loved that the shower, toilet, and sink are separate. Just a few minute walk from the Sanctuary, which was convenient for us as we walked back a few times a day for mass, procession, etc. The lobby is gorgeous and very modern. Breakfast was not included with our stay but we opted to pay 15€ and are glad we did, because this was truly the most delicious breakfast I had in Portugal. I highly recommend getting breakfast here whether included or not. We also got dinner there, which was quite delicious. The property was also close to the bus station (less than 10 minute walk) so we could easily walk with our large luggage to catch our bus. Overall beautiful facility, helpful staff, and high quality meals. I would absolutely recommend staying here.
Stayed 1 night in May 2025

10/10 Excellent

LeeAnn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant room, large, clean and quiet (we were on the 5th floor). Very helpful that there was (limited) free parking (first come, first served). The car elevator was so fun!
Stayed 1 night in May 2025