Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de SALINA
Publié le 22 mars 2024
Commentaires de Gestion de l’hôtel
27 mars 2024 par Anthony Carroll , Gestion de l’hôtel
Dear Stephen, Thank you for filling out our guest survey. Your kind words are greatly appreciated and will be celebrated among our staff. We are happy to hear that you enjoyed your stay. We look forward to your next stay with us in the upcoming future. If you have any further questions or concerns, please feel free to call us anytime. Thank you for choosing the Hyatt Place in Kansas City / Overland Park / Metcalf. I hope you have an amazing rest of your day.Sincerely,Anthony Carroll Assistant General Manager
par un voyageur
Pool not in use
Publié le 18 mars 2024 sur HotelsI really like the location of the hotel. It was very clean, great breakfast, friendly workers and all around great hotel. The only issue I had was the pool was not open and I did not know that beforehand. That is the reason we chose that hotel.
Commentaires de Gestion de l’hôtel
20 mars 2024 par Anthony C, Gestion de l’hôtel
Dear Guest, Thank you for filling out our guest survey. We appreciate your kind words. We are sincerely sorry for the miscommunication regarding our pool. We hope everything else was to your liking. If you have any further questions or concerns, please feel free to call us anytime. Thank you for choosing the Hyatt Place in Kansas City / Overland Park / Metcalf. I hope you have ana amazing rest of your day. Sincerely, Anthony Carroll Assistant General Manager
par un voyageur de Joplin
Publié le 18 mars 2024 sur Expedia
Very nice place to stay just outside of KC. Very reasonable rates compared to other hotels in the area.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Anthony C, Gestion de l’hôtel
Dear David,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near futureSincerely,Anthony CarrollAssistant General Manager
par un voyageur
Publié le 18 mars 2024 sur Expedia
Staff were very friendly and responded immediately to any questions.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Anthony Carroll , Gestion de l’hôtel
Dear Parul, Thank you for filling out our guest survey. Your kind words are greatly appreciated and will be celebrated among our staff. We are happy to hear that you enjoyed your stay. We look forward to your next stay with us in the upcoming future. If you have any further questions or concerns, please feel free to call us anytime. Thank you for choosing the Hyatt Place in Kansas City / Overland Park / Metcalf. I hope you have an amazing rest of your day.Sincerely,Anthony Carroll Assistant General Manager
par un voyageur
Publié le 18 mars 2024 sur Expedia
Staff was superb!
Commentaires de Gestion de l’hôtel
19 mars 2024 par Anthony C, Gestion de l’hôtel
Dear Vernon,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near futureSincerely,Anthony CarrollAssistant General Manager
par un voyageur
Publié le 17 mars 2024 sur Hotels
It was good for the price. It did look like it could have been cleaned better in the bathroom. Also water pressure was not great. Other than that, it was a decent stay.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Anthony C, Gestion de l’hôtel
Dear Mary,Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Sincerely,Anthony CarrollAssistant General Manager
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Anthony C, Gestion de l’hôtel
Dear Jasmine,Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,Anthony CarrollAssistant General Manager
par un voyageur
Nice Hotel
Publié le 17 mars 2024 sur HotelsEven with the apparent renovations going on, the room was clean/comfortable and the service was genuine. I slept well and enjoyed my stay.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Anthony C, Gestion de l’hôtel
Dear Linessa,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near futureSincerely,Anthony CarrollAssistant General Manager
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Anthony C, Gestion de l’hôtel
Dear Jacob, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Sincerely,Anthony Carroll Assistant General Manager
par un voyageur
Publié le 15 mars 2024 sur Expedia
Super friendly staff at check in. They are renovating so that was apparent by the dumpster and areas of hotel but it was a great stay. Breakfast was delicious and lots of variety!
Commentaires de Gestion de l’hôtel
19 mars 2024 par Anthony C, Gestion de l’hôtel
Dear Debby,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near futureSincerely,Anthony CarrollAssistant General Manager
