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Camino Real Pachuca

4.0 star property
4-star hotel with free WiFi, connected to the convention center

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Photo gallery for Camino Real Pachuca

Front of property
Meeting facility
Bar (on property)
Deluxe King
Building design

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Camino Real De La Plata Lote 15, Zona Plateada, Pachuca, HGO, 42083
  • Place, David Ben Gurion Park
    ‪1 min walk‬
  • Place, Galerias Pachuca Mall
    ‪3 min walk‬
  • Place, Auditorium Gota de Plata
    ‪7 min walk‬
  • Airport, Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    ‪68 min drive‬

Room options

View all photos for Deluxe King

Deluxe King

Deluxe King

8.2 out of 10
Very good
(13 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

8.0 out of 10
Very good
(31 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Camino Real Club King with American Breakfast for 2 Adults

Camino Real Club King with American Breakfast for 2 Adults

Camino Real Club King with American Breakfast for 2 Adults

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Camino Real Club Double with American Breakfast for 2 Adults

Camino Real Club Double with American Breakfast for 2 Adults

Camino Real Club Double with American Breakfast for 2 Adults

  • Sleeps 4
  • 2 Double Beds

About the area

Pachuca

In shopping district.You'll be steps from David Ben Gurion Park and a 5-minute walk from International Soccer Hall of Fame. Mundo Futbol Interactive Center and Auditorium Gota de Plata are also within half a mile (1 km).

What's nearby

  • David Ben Gurion Park - 1 min walk - 0.0 km
  • Galerias Pachuca Mall - 3 min walk - 0.3 km
  • International Soccer Hall of Fame - 5 min walk - 0.5 km
  • Mundo Futbol Interactive Center - 7 min walk - 0.6 km
  • Auditorium Gota de Plata - 7 min walk - 0.6 km

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 62 min drive

Restaurants

  • ‪La Tartine - ‬5 min walk
  • ‪House Roll - ‬8 min walk
  • ‪Singular Cocina de Brasa - ‬3 min walk
  • ‪Capricornio - ‬8 min walk
  • ‪Sal Y Leña - ‬7 min walk

About this property

Camino Real Pachuca

4-star hotel with free WiFi, connected to the convention center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 20086 square feet (1866 square meters) and includes a conference center. A 24-hour health club, a terrace, and multilingual staff are also featured at Camino Real Pachuca. You'll have access to the health club at a partner property. Self parking is free. A complete renovation of Camino Real Pachuca was completed in February 2023.

Smoking is allowed in designated areas at this 4-star Pachuca hotel.

  • 1 building
  • 106 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 20086 sq ft of conference space
  • 1866 sq m of conference space
  • Built in 2004
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Camino Real Pachuca offers 106 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Weekday buffet breakfast available 6:00 AM to noon for a fee: USD 12 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour health club
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Camino Real Pachuca

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Camino Real Hotel Pachuca
Camino Real Pachuca
Camino Real Pachuca Hotel
Camino Real Pachuca Hotel
Camino Real Pachuca Pachuca
Camino Real Pachuca Hotel Pachuca

Camino Real Pachuca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1004 reviews
Rating 8 - Good. 225 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leticia

Stayed 2 nights in Sep 2025

4/10 Poor

Fanchus

Disliked: Amenities
Camas incómodas, cuartos decepcionantes, no vale el precio
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jun 2025

10/10 Excellent

Maricela Betzabé

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive staff, clean and good food.
Stayed 4 nights in Aug 2025

8/10 Good

Geovanni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones muy comodas y el perso al muy amable.
Stayed 1 night in Aug 2025

4/10 Poor

MARIA DEL SOCORRO

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Mala experiencia

La tina estaba muy sucia , la reporte y la persona que fue a limpiarla me dijo que ad3más estaba tapada la coladera!. La calefaccion no funcuonaba x lo que lo reporte y tuvieron que ir en 2 ocasiones a medio arreglarla. Ya que le puse 24 grados y nunca llegó a esa temperatura. Muy mala experiencia y no es posible que en un hotel de esa categoría pasen estas cosas.
Stayed 1 night in Aug 2025

6/10 Okay

Oneida

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No me gustó, el servicio no fue bueno, el baño se tupía y teníamos que llamar diaria para que lo arreglaran, no tenía cafetera en la habitación, la ducha también tuvimos que llamar dos veces para q la arreglaran, no fue una buena experiencia. Las toallas no dejaban suficiente. He estado varias veces en México y primera vez que tengo tantos inconvenientes en una hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Victor, Del Valle

Stayed 1 night in Jun 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Aldo, CDMX

Travelled with family and small children
Liked: Cleanliness, amenities
The inside is very different to the outside. It feels old and needs refurbishment. Flooring very old. Bed is too hard and not very comfy. You can’t really sit on the WC, it pinches your legs, very uncomfortable! TV system is old, Netflix casting never worked.
Stayed 2 nights in Jun 2025

8/10 Good

Jessica, Aurora

Stayed 3 nights in May 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2025

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Alfonso

Stayed 1 night in May 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay and the staff was great.
Stayed 3 nights in Apr 2025

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Manrique

Liked: Cleanliness, property conditions & facilities
Enjo
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 3 nights in Apr 2025

10/10 Excellent

Gloria Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y excelente trato durante nuestro hospedaje
Stayed 1 night in Feb 2025

6/10 Okay

CARLOS E

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Need to be remodeled

Hotel need to renew all the ac outlets because is very difficult to connect the electronics. Food is just ok. Not a good place to stay in Pachuca but there are no more options.
Stayed 1 night in Feb 2025

8/10 Good

Igor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't expect anything extraordinary, but if you need a clean place to stay while you are in the business in the area, it is a solid option.