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HOTEL MAYA PALENQUE

3.0 star property
3-star hotel near Palenque National Park

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Photo gallery for HOTEL MAYA PALENQUE

BBQ/picnic area
Reception
Restaurant
Comfort Double Room
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
La Cañada, Palenque, CHIS, 29960
  • Place, El Panchán
    ‪8 min walk‬
  • Place, Museo Del Textil
    ‪18 min walk‬
  • Place, Palenque Archaeological Zone
    ‪20 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪11 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.4 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the area

Palenque

In Palenque .You'll be within 3 miles (5 km) of Palenque National Park and 6 miles (10 km) of Museo de Sitio Palenque with a stay here. Palenque Archaeological Zone and Misol-Ha Waterfalls are also within 6 miles (10 km).

What's nearby

  • El Panchán - 8 min walk - 0.7 km
  • Museo Del Textil - 18 min walk - 1.5 km
  • Aluxes Eco Park - 6 min drive - 3.3 km
  • Palenque National Park - 11 min drive - 5.1 km
  • Palenque Archaeological Zone - 20 min drive - 8.7 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 7 min drive

Restaurants

  • ‪Restaurant El Molino - ‬9 min walk
  • ‪Mr. Cruda - ‬9 min walk
  • ‪Restaurante La Selva - ‬3 min walk
  • ‪A Takear! - ‬2 min walk
  • ‪Cafe Jade - ‬5 min walk

About this property

HOTEL MAYA PALENQUE

3-star hotel near Palenque National Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 900 square feet (84 square meters) and includes a conference center. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. An outdoor pool, spa services, and a terrace are also featured at the business-friendly HOTEL MAYA PALENQUE. Self parking is free.

This 3-star Palenque hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
HOTEL MAYA PALENQUE offers 50 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

This Palenque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property grounds
Hotel Mundo Maya Palenque
Palenque
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 332 reviews
The price is CA $127
CA $153 total
includes taxes & fees
Jun 29 - Jun 30
Hotel Mundo Maya Palenque

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 22 steps to reach entrance
  • Doorbell and phone notification
  • Handrails in stairways (35 inches high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HOTEL MAYA PALENQUE

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person
  • Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque

Frequently asked questions

How close is HOTEL MAYA PALENQUE to the airport?

HOTEL MAYA PALENQUE is 1.8 mi (7-min drive) away from the Palenque, Chiapas (PQM-Palenque Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at HOTEL MAYA PALENQUE?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at HOTEL MAYA PALENQUE on Jun 5, 2026 start from CA $90, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HOTEL MAYA PALENQUE have an airport shuttle?

HOTEL MAYA PALENQUE offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of MXN 300 per vehicle.

Does HOTEL MAYA PALENQUE offer free breakfast?

Free breakfast isn’t provided at HOTEL MAYA PALENQUE, but cooked-to-order breakfast is offered for a fee of between MXN 100 and 300 per person. It's available every day from 7:00 AM to noon.

Is there a casino at HOTEL MAYA PALENQUE?

No, there is no casino at this hotel.

What time is check-in at HOTEL MAYA PALENQUE?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at HOTEL MAYA PALENQUE?

This hotel offers free self parking.

Does HOTEL MAYA PALENQUE have a pool?

HOTEL MAYA PALENQUE features an outdoor pool.

Does HOTEL MAYA PALENQUE have a restaurant?

Yes, there is a restaurant on site.

Does HOTEL MAYA PALENQUE have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is HOTEL MAYA PALENQUE to downtown Palenque?

HOTEL MAYA PALENQUE is 3.5 mi away from Palenque.

HOTEL MAYA PALENQUE Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 160 out of 257 reviews
Rating 8 - Good. 74 out of 257 reviews
Rating 6 - Okay. 16 out of 257 reviews
Rating 4 - Poor. 6 out of 257 reviews
Rating 2 - Terrible. 1 out of 257 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Would stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

fawn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly, good location, very nice pool, food is decent and reasonably priced.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alejandro Torres

Liked: Cleanliness, property conditions & facilities
Close to all local attractions.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
nice clean room exelent location ado bus station across the street
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2025
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities
Well located to walk to restaurants. Parking. Breakfast is good ($). Nice pool area. Only negative point is there is almost no hot water for the shower.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dioscórides

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Roque

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room and hotel is nice but the beds too small and uncomfortable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and pool. A little noisy from traffic.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean, close to other places
Verified

10/10 Excellent

Espi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really close to the Mayan Ruins and right across the street from the bus station.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
walking distance (15-20 minutes) to the plaza & Cathedral. Lots of shops & restaurants along the way
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service
This was a basic hotel with a great location. Good restaurants nearby and across the main road from the bus station. Great and friendly staff.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Lenzy

Liked: Staff & service, amenities, property conditions & facilities
Walkable to area that has really great and nice restaurants. Hotel it self is okay.
Stayed 1 night in Jan 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient at a good price. Nice breakfast in the dining room!
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

ROSAMARIA

Liked: Staff & service
Staff very friendly and eager to help!
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Pest control could be improved. Tiny roaches in room.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

fernando m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exselente
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
everything good no complane
Stayed 1 night in Oct 2025
Verified

8/10 Good

Felipe

Liked: Staff & service, property conditions & facilities
Love the friendlyness of the staff. very clean need.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great outdoor pool area

Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Stayed 2 nights in May 2024
Verified

6/10 Okay

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and facilities at Hotel Maya were perfectly fine and met our needs. However, the service at the front desk was disappointing. While not every staff member was an issue, the gentleman who helped with our bags and the person who checked us out were both fantastic and very friendly, most of the front desk staff felt indifferent or even unfriendly. It often felt like we were unwanted guests rather than welcomed ones. It’s a shame because the rest of the experience was good, but the front desk's attitude definitely cast a shadow on the stay.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Silvano

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 2 nights in Nov 2025