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Hotel Porta Felice & Spa

4.0 star property
4-star spa hotel near Palermo Harbour

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Photo gallery for Hotel Porta Felice & Spa

Terrace/patio
Suite
Sauna, hot tub, steam room, body treatments, hot stone massages
City view
Exterior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Via Butera, 45, Palermo, PA, 90133
  • Place, Via Vittorio Emanuele
    ‪2 min walk‬
  • Place, Foro Italico
    ‪2 min walk‬
  • Place, Via Roma
    ‪8 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪35 min drive‬

Room options

View all photos for Triple Room

Balcony view

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 1 Double or 2 Twin Beds

Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Classic Double Room Single Use

Classic Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite

Suite | Bathroom

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Double or 2 Twin Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 Double or 2 Twin Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Room amenity

Superior Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Palermo

Central Palermo getaway .With a stay at this Palermo Historical Center hotel, you'll be steps from Church of Santa Maria della Pieta and Porta Felice. Via Vittorio Emanuele and Church of Santa Teresa alla Kalsa are also within half a mile (1 km).

What's nearby

  • Via Vittorio Emanuele - 2 min walk - 0.2 km
  • Foro Italico - 2 min walk - 0.2 km
  • Via Roma - 8 min walk - 0.7 km
  • Quattro Canti - 13 min walk - 1.2 km
  • Ballaro Market - 14 min walk - 1.2 km

Getting around

  • Imperatore Federico Station - 5 min drive
  • Palermo Central Station - 15 min walk
  • Punta Raisi Airport (PMO) - 26 min drive

Restaurants

  • ‪Nautoscopio - ‬5 min walk
  • ‪A'Cala - ‬5 min walk
  • ‪Quattro mani - ‬5 min walk
  • ‪Bar Pasticceria Touring - ‬3 min walk
  • ‪Cioccolateria Lorenzo - ‬3 min walk

About this property

Hotel Porta Felice & Spa

4-star spa hotel near Palermo Harbour
Hotel Porta Felice & Spa offers its guests a full-service spa and a 24-hour fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Porta Felice & Spa. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

This 4-star Palermo hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 4 levels
  • Built in 2008
  • Breakfast available (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Hotel Porta Felice & Spa offers 33 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per person (one-way)
  • Crib (infant bed) fee: EUR 10.0 per day
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT082053A1KLOSBS49

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Porta Felice
Hotel Porta Felice Palermo
Porta Felice
Porta Felice Palermo
Hotel Porta Felice Palermo, Sicily
Hotel Porta Felice Palermo
Porta Felice Hotel
Hotel Porta Felice
Hotel Porta Felice Spa
Hotel Porta Felice & Spa Hotel
Hotel Porta Felice & Spa Palermo
Hotel Porta Felice & Spa Hotel Palermo

Reviews

Hotel Porta Felice & Spa Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 349 out of 629 reviews
Rating 8 - Good. 216 out of 629 reviews
Rating 6 - Okay. 42 out of 629 reviews
Rating 4 - Poor. 8 out of 629 reviews
Rating 2 - Terrible. 14 out of 629 reviews

Reviews

6/10 Okay

Michael

Typical 3 star hotel

It was a overnight stay and was ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa and Class!

Wonderful hotel close to the historical district. The Spa is a MUST!!! Breakfast was incredible. Gianlucca was a helpful concierge. The local restaurants are fair priced and the limoncello spritz are delightfully refreshing!
Stayed 3 nights in Jun 2025

10/10 Excellent

terri

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
this was a wonderful clean hotel Staff was amazing
Stayed 3 nights in May 2025

8/10 Good

Edlira, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Ilir, Bronx

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with excellent breakfast buffet. Rooms were spacious and stadf was friendly
Stayed 4 nights in Jun 2025

8/10 Good

Paul Anthony

Travelled with family
Liked: Amenities, property conditions & facilities
Good if you like walking. Sea front and parks close by.
Stayed 7 nights in Jun 2025

6/10 Okay

James

Liked: Cleanliness, room comfort
Major construction work being undertaken outside our balcony prohibited it's use.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here in May 2025 and had a great time. The room was big and well equipped, but the best part was breakfast on the picturesque terrace (and happy hour there too!). The hotel is also in a good location, roughly a 10 minute walk from the historic centre ( which is good as the centre can get quite crowded!).
Stayed 3 nights in May 2025

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Good location, away from the hussle & bussle but close enough to walk to the main points of interest.
Stayed 3 nights in May 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Amenities
Staff were great. Room was fantastic. Location very convenient for port, seafront, harbour dining
Stayed 3 nights in May 2025

8/10 Good

Maye Rayos

Stayed 3 nights in May 2025

8/10 Good

Kavita

Travelled with family
Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property. Incredible customer service at every single point of contact. Good location on a secondary street (there was still some street noise but that’s to be expected). The breakfast was fantastic - so many delicious house made items and there was variety from day to day. I wouldn’t think about staying anywhere else for our next visit to Palermo.
Stayed 5 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Great location and views across the rear gardens

Great location and super breakfast with great views towards the mountains from restaurant balcony. Had room just below on 3 floor with great views from back of hotel over the rooftops. Room was plainly decorated but great space and good sized bathroom. No uk TV channels, only Italian! This was only downside, but internet was good if you bring your own laptop. Could do with kettle and tea facilities also.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Value pricing for a terrific hotel - Classic four star plus. Great staff, generous breakfast, and perfect location near Marina and town center.
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel close to main centre with lots of restaurants within 5 minute walk. In a quieter part of town so no traffic or nightlife noise. Rooms were in good condition and comfortable bed. Great breakfast options and staff spoke good English and were very helpful. There is no kettle but plenty of coffee shops close by. Would happily stay there again.
Stayed 5 nights in Apr 2025

2/10 Terrible

Nassib

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be careful before you book.

The hotel was way below my expectation for a four star facility. One day, the hotel ran out of hot water due to a serious problem in the boiler without anyone noticing and it took them forever to get it fixed without the management providing alternatives or solutions. Also the hotel is very dim and not in the perfect location in Palermo. Not to forget, the smell of humidity because of the spa is all over the place. The breakfast, such a disappointment.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

joycelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic choice for a hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Edward, Wrightsville Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Charming Stay in the Heart of Palermo Hotel Porta Felice is a true gem tucked away in Palermo’s historic center. The staff were exceptionally welcoming and helpful, always ready with great local recommendations. Our room was spacious, spotless, and very comfortable, with a lovely balcony view. The rooftop breakfast was a highlight — delicious, fresh, and served with a beautiful view of the city. The location is perfect for exploring Palermo on foot. Highly recommended for anyone seeking a relaxing and authentic Sicilian stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our third time staying there we find it convenient to the marina area and to the rest of old town Palermo. The staff is very helpful and the breakfast room and buffet are outstanding
Stayed 6 nights in Apr 2025

4/10 Poor

Emily Megan

Disliked: Staff & service
Let me preface this by saying I contacted the hotel with my complaints before posting this review but haven't heard back from them. Unfortunately, I felt uncomfortable staying here. More than once, the staff knocked on my door and even entered the room while I had the "do not disturb" sign on the door. The first time it happened, I thought it was an honest mistake. But then it happened again, and my blood ran cold when the staff entered the room while I was in bed trying to nap. I was on vacation and trying to adjust to the 9 hour time difference. I've never experienced this before when the "do not disturb" sign is completely ignored, several days and more than one time in one day. It made me feel like I couldn't relax because someone might knock or enter the room at any moment. One day I came back to the room after going out for breakfast and noticed the closet door opened (I kept it closed) and some sandals were missing. At least it wasn't my passport but yikes. I didn't sleep well at all while I was here.
Stayed 6 nights in Feb 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is suited on panoramic view of center Palermo Italy where you can experience a beautiful landscape historical sight of the City of Palermo, with everything close by that is well appreciate for the people food art museums etc.
Stayed 7 nights in Feb 2025