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Canopy by Hilton West Palm Beach Downtown

4.0 star property
4-star hotel near CityPlace

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Photo gallery for Canopy by Hilton West Palm Beach Downtown

2 restaurants, breakfast served
55-inch LCD TV with cable channels, TV
2 restaurants, breakfast served
2 restaurants, breakfast served
Suite, Balcony (3-Room) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
380 Trinity Place, West Palm Beach, FL, 33401
  • Place, CityPlace
    ‪3 min walk‬
  • Place, Palm Beach Atlantic University
    ‪3 min walk‬
  • Place, Palm Beach County Convention Center
    ‪7 min walk‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony (3-Room)

Suite, Balcony (3-Room) | View from room

Suite, Balcony (3-Room)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 92 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

View from room

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

Corner King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Two Queen Room with Balcony

  • Sleeps 4

Three Room Two King Suite with Balcony

  • Sleeps 6

Two Room King Suite with Balcony

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 2

Hearing Accessible Two Queen Room

  • Sleeps 4

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible Two Double Room with Tub

  • Sleeps 4

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Mobility Hearing Accessible Two Room King Suite with Balcony and Roll in Shower

  • Sleeps 4

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CA $442 total
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About the area

West Palm Beach

Downtown West Palm Beach stay.Within a 10-minute walk of this Downtown West Palm Beach hotel, you'll find CityPlace and Clematis Street. Palm Beach Atlantic University and Palm Beach County Convention Center are also within half a mile (1 km).

What's nearby

  • CityPlace - 3 min walk - 0.3 km
  • Palm Beach Atlantic University - 3 min walk - 0.3 km
  • Palm Beach County Convention Center - 7 min walk - 0.6 km
  • Kravis Center For The Performing Arts - 9 min walk - 0.8 km
  • Norton Museum of Art - 9 min walk - 0.8 km

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 13 min walk
  • Palm Beach Intl. Airport (PBI) - 12 min drive

Restaurants

  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪Il Bellagio - ‬8 min walk
  • ‪True Food Kitchen - ‬7 min walk
  • ‪City Cellar Wine Bar & Grill - ‬6 min walk
  • ‪Estiatorio Milos - ‬5 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

4-star hotel near CityPlace
Canopy by Hilton West Palm Beach Downtown offers its guests an outdoor pool, a health club, and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3069 square feet (285 square meters) and includes conference space. A rooftop terrace, gift shops/newsstands, and a front-desk safe are also featured at the business-friendly Canopy by Hilton West Palm Beach Downtown. Parking is available for a fee.

This 4-star West Palm Beach hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 3069 sq ft of conference space
  • 285 sq m of conference space
  • Built in 2020
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Canopy by Hilton West Palm Beach Downtown offers 150 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Hyatt Place West Palm Beach/Downtown
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  • Pet friendly
  • Free WiFi
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CA $340 total
includes taxes & fees
Apr 1 - Apr 2
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 33.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 937 reviews
Rating 8 - Good. 134 out of 937 reviews
Rating 6 - Okay. 64 out of 937 reviews
Rating 4 - Poor. 30 out of 937 reviews
Rating 2 - Terrible. 39 out of 937 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Front desk was very accommodating and kind as I explained that our flight was canceled, and he went above and beyond in helping us.
Stayed 1 night in Nov 2025

6/10 Okay

Courtney

Liked: Cleanliness, staff & service
Took forever for our room to be ready — party across the hall and despite calling security several times, nothing changed. Slept horrible.
Stayed 1 night in Nov 2025

6/10 Okay

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Yanelis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time here but won’t be the last. Check-in and valet staff was friendly and helpful. We had dinner at tree house and the drinks and food was amazing there. Great vibe. Thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph, Warrenton

Stayed 3 nights in Nov 2025

10/10 Excellent

Paulaann

Stayed 4 nights in Nov 2025

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last year we visited the hotel for the first time we had a great experience. This year was even better Santiago the hotel, assistant manager is phenomenal. He embodies the term hospitality recommend this hotel anyone visiting West Palm Beach walking distance to restaurants, shopping parks. They have a terrific rooftop lounge, great food and drinks.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anil

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is as excellent. Very Neat. Breakfast was great .
Stayed 1 night in Nov 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities
The hotel was very accommodating and everybody was extremely nice and personable. I want to put a special thanks to Bernie at the front desk for making my 20th year anniversary with my wife very special and we will definitely be recommending this hotel for any of our friends that are staying in West Palm Beach. Excellent location and great amenities and restaurants bars.
Stayed 1 night in Nov 2025

10/10 Excellent

Eric, buford

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Love this place!
Stayed 2 nights in Aug 2025

8/10 Good

Gillian, New York

Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, from valet to rooftop restaurant. Room was spacious, especially bathroom area. Will definitely be back!
Stayed 1 night in Nov 2025

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar was ok
Stayed 2 nights in Oct 2025

6/10 Okay

Kathleen

Stayed 2 nights in Nov 2025

10/10 Excellent

Ahmad

Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Stayed 2 nights in Nov 2025

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Rooms are so well appointed! Everything was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire team of people we came upon that work at the hotel in whatever capacity were absolutely lovely and accommodating! Great property! Super cool! Amazing roof top and comfy room !!!
Stayed 1 night in Nov 2025

10/10 Excellent

Alonso

Stayed 3 nights in Nov 2025

10/10 Excellent

Phil

Stayed 1 night in Oct 2025

10/10 Excellent

Patricia, Hoboken

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Housekeeping could be better as they left the same cups that I had used in the room the entire 4 night stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
By far the best experience
Stayed 1 night in Oct 2025

2/10 Terrible

Glenda, Jupiter

Travelled with partner
Disliked: Amenities, property conditions & facilities
This is the second stay with no access to the treehouse bar as a private event in progress. We won’t stay again.
Stayed 1 night in Nov 2025