We booked this location expecting a great experience.
Unfortunately, that was not what we received.
Lets start with arrival, there was a line of about 8, while one of the staff set at the desk filing her nails. I get it, maybe she was off the clock. Any who, get to the desk, no information shared at all and sent on my way to get parking tag. Get to parking tag, where they try to drag you into their free lunches to sell you time shares and such. After turning him down several times, he rudely hands me the parking pass and walks away. I suppose angry I didnt budge.
We get to our building, 1 elevator is working, long line of folks and about a 28 minute wait to get on elevator.
The room, first impression walking in the room was very humid, smelled bad, dirty floors, you can tell these rooms are not cleaned well between visitors.
Everything is outdated, which can be passable if it were clean.
We go to pull the sofa-bed and theres TONS of food under neath it. If we could see it, i am sure the housekeeping staff has too.
The floors were filthy. Hair, crumbs, you name it. But after a 30 hr drive we were tired and decided to just deal with it.
Walked into the bathroom and it reeked with urine smell.
I sprayed it down with disinfectant and tried to make the best of it.
Called to report and was brushed off.
The shower head is horrible, no pressure,
Mold, black mold around the ENTIRE shower! Just horrible