Note fondée sur 833 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 sept. 2023 sur Expedia
Excellent Hotel, si tu es dans un très beau quartier avec tous les services de grande qualité
Commentaires de Gestion de l’hôtel
5 sept. 2023 par Candi, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur de el monte
Publié le 30 mai 2024
The property was ok, the room was big, nice living room, tv channels were slim pickings & it was not a smart tv, nice spacious bedroom however the bathroom was SMALL, the shower pressure was low and the pool was small & average which made it extremely crowded.
Oh and they charge $10 a night for parking!
Commentaires de Gestion de l’hôtel
4 juin 2024 par Candi, Gestion de l’hôtel
Thank you for staying with us, we are sorry there were issues with the TV signal.
par un voyageur de League City
Publié le 9 mai 2024
Good hotel with nice amenities. My price was great and the staff was friendly. I saw a lot of negative reviews but other than the property being old I was generally pleased.
Commentaires de Gestion de l’hôtel
9 mai 2024 par Candi, Gestion de l’hôtel
Thank you for staying with us, we are glad to hear you enjoyed your stay.
par un voyageur de League City
Publié le 9 mai 2024
My expectations were exceeded. I had read the many negative reviews but decided to give the place a try. I am a diamond member and have stayed at many Embassy Suite hotels. This one is old and is being renovated but management seems to be working to improve the facilities, staff is friendly, overall amenities are good. I would stay here again if I were to get the same great price.
Commentaires de Gestion de l’hôtel
9 mai 2024 par Candi, Gestion de l’hôtel
Thank you for staying with us, we are glad your expectations were exceeded.
par un voyageur
Publié le 17 mars 2024 sur Expedia
Clean, friendly service- a little bummed out there wasn’t pancakes for breakfast
Commentaires de Gestion de l’hôtel
18 mars 2024 par Candi, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Publié le 17 mars 2024 sur Expedia
We were in room 166. The vanity had a pipe sticking out of ceiling dripping water, the couch had stains all over and the carpet was definitely dirty and had crumbs. The room smelled bad as we walked in and the shower handle covering was gone. This room was really run down - never going back.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Candi, Gestion de l’hôtel
We are sorry to hear you didn't enjoy your stay, unfortunately every room has a pipe out if the ceiling for the AC system.
par un voyageur
Publié le 16 mars 2024 sur Expedia
All good!
Commentaires de Gestion de l’hôtel
18 mars 2024 par Candi, Gestion de l’hôtel
Thank you for staying with us
par un voyageur
Publié le 16 mars 2024 sur Expedia
The room was filthy!! Mattres on the sofa bed it was more like a link fence!! I found socks under the cushions and trash
Only two small trash cans in the room
Phone was not connected , no cable!!
Drain in the bathroom sink clogged
Commentaires de Gestion de l’hôtel
18 mars 2024 par Candi, Gestion de l’hôtel
We are sorry to hear that there were issues with your room during your stay.
par un voyageur
Publié le 15 mars 2024 sur Expedia
We did not receive any house keeping....no bed making, no clean towels, etc. When I called to ask why, the person at the desk was rude and said to take it up with housekeeping. The sofa bed is like sleeping on exposed springs. I was told a manager would be calling but that never happened.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Candi, Gestion de l’hôtel
We are sorry to hear that you didn't receive any housekeeping during your stay.
par un voyageur
Publié le 12 mars 2024 sur Expedia
Pros - plenty of free parking, very good free breakfast incl made to order omelet bar.
Cons - soft beds, poor wifi connection.
Commentaires de Gestion de l’hôtel
15 mars 2024 par General Manager, Gestion de l’hôtel
Dear Jane,Thank you for staying with us and taking the time to share your thoughts. We're glad our delicious breakfast and included parking added to your experience, and we appreciate your feedback about the beds and WiFi. We'll pass your comments along to the appropriate staff members, and we hope to see you again should you be back in the area.
